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    Petaluma Post

    4.0 (1 review)

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    19 years ago

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    OnTrac - This is my actual door. Peep the rain cámara and rug.

    OnTrac

    1.2(225 reviews)
    7.9 km

    Package from Jet due Tuesday. It's been in town and Out for Delivery every day starting and since…read morethen. They'll "attempt redelivery" tomorrow, Friday, again. Someone has been home all day. Every day. No knock. No note. No doorbell. Other carriers have no problem leaving non-signature packages in a concealed (or, hell, right in the middle of the porch); so even if they *were* actually showing up, I'm not sure how this system would be better. Unless we were living in the city, where the chance of theft might be high. Which we're not. I've had issues with Ontrac in the past (the time the driver literally threw a package over our tall courtyard fence in Sacramento? Ah, the memories), and thought that's where they'd stay. It looks like accurate shipping estimates are a thing of the past. ETA: I'm giving an extra star for the quick resolution of this particular incident. Though, given history and other reviews, I might be gun-shy about retaining orders that promise to ship via this carrier.

    I am an Amazon Seller. And I have an Ontrac package to be shipped out. It is near impossible to…read morefind a location to drop it off. I called every phone number I found, I went to every website possible for customer support , I even called and went to FedEx , UPS , USPS, even Central Office doesn't accept their packages. - NO SUPPORT - NO LOCATIONS - NO SHIPPING COMPANY ACCEPTS THEIR PACKAGES - TERRIBLE WEBSITE - TERRIBLE SERVICE I DONT know why Amazon decided to acknowledge this company and let me choose their services. Hopefully it won't be an option when they learn that this company is garbage.

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    Petaluma Post - printmedia - Updated October 2026

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