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    Pet Wants Wheaton

    4.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    2 years ago

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    2 years ago

    Excellent place for healthy food and treats for your dogs. The dog treats are the best, our dogs love them and will be purchasing more.

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    Petco

    Petco

    (65 reviews)

    On February 13,2025 I scheduled my pet Milo for a full service grooming appointment at 1:45pm for…read morethe first time since I recently moved to the area. At the 3 hour mark I had not received a call and decided to pop in just to check if he was ready. Receptionists proceeded to ask the groomer Melody if my pup was ready to which she replied with an attitude "I haven't even gotten to him yet and I haven't even called her!" The groomer that asked her came back and apologized that he wasn't ready and I understood because they looked busy.After I left the store they called me 15 minutes later saying that my dog was ready for pick up. Upon arrival Melody didn't bring out Milo another groomer did and they did it so fast I was unable to ask any questions. After pick up I noticed that my dog was limping. Throughout the night my dog was whining and crying out of pain and when I took him to his primary vet and was he told us that my dog's leg was sprained; they must've pulled him too hard or he fell. He also told us that he needed to get X-rays done to rule out a fracture. It took 2 managers and 5 days later for Petco to provide X-rays. I took him to get his x-rays and the vet did not let me tell him what happened; he replied with "we heard what happened". X-ray came back with a suspected fracture but they stated my dog was not limping since he wasn't dragging his leg!! I don't understand what kind of limping they expected!! Melody is still employed and they don't want to tell me what happened. DON'T TAKE YOUR PETS THERE! MY PUP IS TRAUMATIZED!!! I really hope they get to the bottom of this and the groomer gets fired so no other dog under her care gets injured again! HE'S ONLY 1YR OLD!! 2204 S Harlem Ave North Riverside, IL 60546

    Everything! Wonderful staff. They were kind, knowledgeable and we could tell lived being with the…read moreanimals. Proud to say we adopted an adorable sweet cat.

    Pet Wants Wheaton - petstore - Updated May 2026

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