Owner is very approachable with great costumer service. Willing to go out his way for costumer…read moresatisfaction. Fish are healthy and great quality.

From the owner: We specialize in saltwater fish and coral. If we don’t have it we will try our best to get it!…read more We do aquarium fresh and saltwater routine maintanence. We also do fish tank installs.

Groomer Sam (Samantha) at Wheaton Barking Lot is wonderful. She gave my old poodle a superb haircut…read moreand treated him with utmost care. I highly recommend her services!

Inconsistent Policies and Customer Service…read more I have been bringing both of my dogs to The Barking Lot for grooming for over a year. Unfortunately, my recent experiences have left me extremely disappointed. On one day, I brought in one of my dogs and was never asked to provide proof of his rabies vaccination, even though I had the documentation with me. The very next day, I brought in my other dog. He was approximately one month overdue for his rabies vaccine, and I had already scheduled his vaccination appointment for the following day. When I arrived, a different employee asked for his rabies tag and refused to accept him for grooming because I did not have it. What frustrates me most is the lack of consistency. If proof of vaccination is required, that policy should be applied equally to all customers and by all employees. Instead, one dog was accepted without any verification, while the other was turned away the next day. To make matters worse, when I later attempted to schedule another appointment online, my request was simply rejected without any explanation or communication. Beyond these issues, the front desk experience has often felt unwelcoming, with interactions coming across as passive-aggressive rather than customer-focused. I understand and respect the importance of vaccination requirements, but customers deserve consistent enforcement of policies, clear communication, and professional service. After over a year as a customer, this experience has been very disappointing.

Such a great local place! Kim walked us through all the choices and helped us find the right food…read morefor our cats. So much better than any chain store.

This is my go-to shop for my dog's food. Also like they support law enforcement, which is important…read moreto us

On February 13,2025 I scheduled my pet Milo for a full service grooming appointment at 1:45pm for…read morethe first time since I recently moved to the area. At the 3 hour mark I had not received a call and decided to pop in just to check if he was ready. Receptionists proceeded to ask the groomer Melody if my pup was ready to which she replied with an attitude "I haven't even gotten to him yet and I haven't even called her!" The groomer that asked her came back and apologized that he wasn't ready and I understood because they looked busy.After I left the store they called me 15 minutes later saying that my dog was ready for pick up. Upon arrival Melody didn't bring out Milo another groomer did and they did it so fast I was unable to ask any questions. After pick up I noticed that my dog was limping. Throughout the night my dog was whining and crying out of pain and when I took him to his primary vet and was he told us that my dog's leg was sprained; they must've pulled him too hard or he fell. He also told us that he needed to get X-rays done to rule out a fracture. It took 2 managers and 5 days later for Petco to provide X-rays. I took him to get his x-rays and the vet did not let me tell him what happened; he replied with "we heard what happened". X-ray came back with a suspected fracture but they stated my dog was not limping since he wasn't dragging his leg!! I don't understand what kind of limping they expected!! Melody is still employed and they don't want to tell me what happened. DON'T TAKE YOUR PETS THERE! MY PUP IS TRAUMATIZED!!! I really hope they get to the bottom of this and the groomer gets fired so no other dog under her care gets injured again! HE'S ONLY 1YR OLD!! 2204 S Harlem Ave North Riverside, IL 60546

Their return policy is outdated. It's a hard 30 days - with/without receipt - regardless if you've…read moreused the product or not. Context: I bought a dog harness that's too big for my dog during an end-of-winter sale. I haven't been able to use it as we had an extended winter this year. It's still brand new in the packaging. I lost the receipt but they were able to look me up using my MEMBERSHIP. Still, they wouldn't allow me to do a return or even store exchange for a different harness. After my poor grooming experience a few weeks ago and now this, I can no longer support this company.

Very good selection of grain free dog food for our dog with allergies…read more Also, we have 3 fishtanks at home, and we have always found what we needed on their shelves at the store.

The prices here are super high. Shelves aren't stocked with all the tagged items, items seem like…read morethey sit a long time too. (and I'm guessing that's because of the high prices.) The stuff I used to get here for my animals they don't even carry anymore. The employees are not very helpful. They're not enthusiastic about their jobs and they seem a little sedated like they're out of it. The vibe of the store is mundane. but I guess when the employees don't want to be there, it makes the customers not want to be there either.

Great place to purchase for pets at reasonable prices! They offer new and slightly used items for…read moreall types of pets.

From the owner: Pets are a major portion of our lives; we treat them like family because they are. Opening in 2017,…read moreJust Pets Resale is not your typical pet retail store. Owned and operated by two sisters, Ali and Katy. We have taken a lot of time in creating a comfortable environment that is unique to pet owners. We measure our success by the happiness of the pets and the owners that come through our door. For us, it is all about being attentive and responsive to the needs of pets and wishes of owners. If there is a smile on a face and a wagging tail, we know we've done an excellent job. Just Pets Resale is the product of wanting to help pet owners spoil their pets at a reasonable price. From pet crates, aquariums, reptile supplies and small animals, you can find it all on our online store or our physical location in Wheaton, Illinois. Find our gently used supplies, handmade toys, placemats, and crate mats, and new products at our storefront location: 121 Main St, Wheaton, IL.

Rude as hell. Just bought a 55 gal tank and tried to stop in and the guy basically told me to get…read morelost. Go to the store on Main Street in Lombard.

Always a pleasure to stop by. The store has everything you need for your reef! Customer service is…read moregreat. Dave always have time to chat with everyone. Highly recommended!!!!

Great shop and rescue. Lupe knows everything there is to know about snakes! Awesome support for my…read morefirst-time snake owner daughter.

Pets have gotten much better treatment, not as great as it could be but better than most pet…read morestores. They also were extremely kind to me when I had a problem with my rat I had just adopted.