Love this place! If you want good food your pet will love this is the place to go! My dog…read morelovessssss the dog treats. They have cute canisters, toys, leashes, bowl, etc! I have also purchased our dog shampoo from there. The staff is so friendly and so very knowledgeable! We'll be purchases from here over and over again! Thanks Pet Wants Wheaton your the best!

Well, I have been excited for this to open and the prices are on the higher end of course because…read morethey're an individual shop However, I did not get individualized or personalized attention. A lot of customers did, but I certainly did not and I spent a considerable amount of money I came on an adoption event day, which maybe was a mistake, but it was an absolute madhouse in there they had somebody on the cash register That appeared to be maybe 14 years old had no clue what to do with a big attitude. Rolling her eyes and completely taking their sweet time, having conversations with what I think to be other employees while I'm standing there, and I just want to check out and leave Nobody knew how to do anything I felt like I was bothering them buying anything I'll give it one more go, but I wasn't overly impressed The first go round. Being that they're kind of tucked away and hidden the prices and the employees attitude I don't know if it's gonna make it I guess time will tell

I took my dogs in to get groomed. The girl who took care of the grooming was named Samantha (Sam)…read more She did a wonderful job on both. They were both groomed, nails clipped and smelling good. I was really impressed because it's hard finding someone who's good. Thank you Sam! I'm looking forward to taking my dogs to you again.

Inconsistent Policies and Customer Service…read more I have been bringing both of my dogs to The Barking Lot for grooming for over a year. Unfortunately, my recent experiences have left me extremely disappointed. On one day, I brought in one of my dogs and was never asked to provide proof of his rabies vaccination, even though I had the documentation with me. The very next day, I brought in my other dog. He was approximately one month overdue for his rabies vaccine, and I had already scheduled his vaccination appointment for the following day. When I arrived, a different employee asked for his rabies tag and refused to accept him for grooming because I did not have it. What frustrates me most is the lack of consistency. If proof of vaccination is required, that policy should be applied equally to all customers and by all employees. Instead, one dog was accepted without any verification, while the other was turned away the next day. To make matters worse, when I later attempted to schedule another appointment online, my request was simply rejected without any explanation or communication. Beyond these issues, the front desk experience has often felt unwelcoming, with interactions coming across as passive-aggressive rather than customer-focused. I understand and respect the importance of vaccination requirements, but customers deserve consistent enforcement of policies, clear communication, and professional service. After over a year as a customer, this experience has been very disappointing.

Great place to purchase for pets at reasonable prices! They offer new and slightly used items for…read moreall types of pets.

From the owner: Pets are a major portion of our lives; we treat them like family because they are. Opening in 2017,…read moreJust Pets Resale is not your typical pet retail store. Owned and operated by two sisters, Ali and Katy. We have taken a lot of time in creating a comfortable environment that is unique to pet owners. We measure our success by the happiness of the pets and the owners that come through our door. For us, it is all about being attentive and responsive to the needs of pets and wishes of owners. If there is a smile on a face and a wagging tail, we know we've done an excellent job. Just Pets Resale is the product of wanting to help pet owners spoil their pets at a reasonable price. From pet crates, aquariums, reptile supplies and small animals, you can find it all on our online store or our physical location in Wheaton, Illinois. Find our gently used supplies, handmade toys, placemats, and crate mats, and new products at our storefront location: 121 Main St, Wheaton, IL.

I love the fact that a holistic approach is used. Weather young or old. Has a CCL tear or…read morearthritis.

I started going here for my 3 yo Bernese mountain dog w/bilateral hip & elbow dysplasia. He had…read moreseveral orthopedic surgeries. The swimming did WONDERS for him! The dog is lowered into the pool on a lift so there is never any stress on their joints getting in or out of the pool. Randy and staff are always amazing with my dog. When I got a new puppy I started doing the swim therapy for him (he does not have any diagnosed ortho issues). I think it's great exercise for this quick growing puppy that's easy on his joints (5 months and 70lbs!) and he really enjoys it! I'm glad that there is a place like this...it's well run (sessions are 30 mins and on time) and everyone here truly loves what they do! There is also a store attached with a wide variety of natural pet food/treats.

JESSICA, my favorite manager EVER at Petsmart is now at the Wheaton location and I could not be…read morehappier!!! We are 2 minutes from Downers Grove location but we drive to Wheaton so we can see SAMM at the grooming salon (we don't like DG grooming anymore and we travel to Wheaton for Stella's spa days" now) I was just chatting with Jessica about our bad experience at DG at the end of November, and she made it up to us at HER store with some sweet presents for Stella. COMPLETELY UNEXPECTED and SO nice. We love our pup so we will be shopping and grooming at the Wheaton location-because they love her too Thank you Samm and Jessica we can't wait to visit again soon!!!

I recently had an uncomfortable experience at the PetSmart grooming salon in Danada Square while…read morepicking up my daughter's 6-month-old Maltese. When I arrived, I informed the staff that I was there to pick up my daughter's dog. The employee handed me the grooming receipt but did not bring out the dog or explain that payment was required before the dog would be released. I stood waiting patiently, assuming they would bring the dog out as has been my experience at other PetSmart locations. While I was waiting, another customer arrived to pick up her dog. A groomer brought out a different dog, and I stated that it was not my daughter's Maltese. The groomer responded, "I know," and then told me I needed to pay first. At no point prior to that had anyone communicated this requirement to me. I explained that I have two Maltese of my own and have used PetSmart grooming services before, and I had never been required to pay before my pet was brought out. After expressing my concern to the store manager, I was told that the reason for requiring payment first was because "some people" do not pay and simply walk out. That explanation left me feeling uncomfortable and singled out. The policy was not communicated clearly, and the interaction made me question whether assumptions were being made about me. Whether intentional or not, the experience felt discriminatory and unwelcoming. I am sharing this feedback because all customers deserve clear communication, consistent treatment, and respect. I hope PetSmart reviews this matter and ensures that policies are applied fairly and explained professionally to every customer.

Made the drive to this location because the specific item I was looking for was shown as in-stock…read more The associate said the item I was looking for has been recalled so was not available at all. Found an alternative product that would work and at the check out find out that one was also recalled and they couldn't sell it to me. So disappointed and irritated to have made a special trip all for nothing.

Doesn't answer phone, leaves early…read more You can't make an appointment for trims. The hours on the website state they're open until 6 or 7 and they don't take appointments over the phone. I called the grooming extension and the away message said they were busy, not closed. Got there at 5:40 Pm and they were closed. Petco blamed their staff and offered no compensation, 40 minutes of driving wasted.

Owner is very approachable with great costumer service. Willing to go out his way for costumer…read moresatisfaction. Fish are healthy and great quality.

From the owner: We specialize in saltwater fish and coral. If we don’t have it we will try our best to get it!…read more We do aquarium fresh and saltwater routine maintanence. We also do fish tank installs.

Very good selection of grain free dog food for our dog with allergies…read more Also, we have 3 fishtanks at home, and we have always found what we needed on their shelves at the store.

The prices here are super high. Shelves aren't stocked with all the tagged items, items seem like…read morethey sit a long time too. (and I'm guessing that's because of the high prices.) The stuff I used to get here for my animals they don't even carry anymore. The employees are not very helpful. They're not enthusiastic about their jobs and they seem a little sedated like they're out of it. The vibe of the store is mundane. but I guess when the employees don't want to be there, it makes the customers not want to be there either.

I bought a sampler bag of cookies and my dogs loved them. I…read morerecently ordered more, was charged but almost a month later have not received my products. My emails have not been answered and they aren't answering their phone.

We just love Jeff and Michelle!! We met them at LS farmers market and we can't go back. The…read morecustomer service (now friendship) is amazing as we stop by every Sunday even just to say hi. They're always trying new things in their business which is super cool as they sample/gather opinions around the market. We get all of our piggy ears and treats from Mushyface. They even have cat friendly treats!! I also can't recommend their antler selection enough for a chewer.

Have been getting my Goldendoodle groomed here for 2years. our old groomer left and we had Brooke…read morefor the first time recently. She is wonderful! My pup looks great and Brooke is fast. A much better experience all around.

The absolute worst place you could bring a dog to be groomed. They cut my golden retriever's coat…read moredown to nothing, less than half an inch long. "We thought you would like it." Nope, not only do I hate it, but you acted without permission and but my dog at risk the hottest week of the year. Cutting a Golden Retriever's hair short is not recommended because their coat plays a crucial role in regulating their body temperature. The double coat provides Insulation: The double coat helps to regulate a Golden Retriever's body temperature, keeping them warm in the winter and cool in the summer. Protection: The outer coat acts as a barrier against the elements, protecting the skin from wind, rain, and sun damage. Water Resistance: The double coat helps to repel water, making it easier for Golden Retrievers to swim and play in the water. This is basic information all groomers should know.