After conversing with Joe about the different qualities of food brands, I can rest confidently…read moreknowing that Oreo is living his best life! Such friendly staff who greet me at the door and ask about Oreo. It really feels like I'm around family!

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

PetSmart on Sawmill Road is a typical big box pet supply store. They offer services to pet owners,…read moreincluding some veterinary services, and here you can purchase a variety of foods supplies, bedding, materials, and many of the things you need to keep your pet healthy and happy. There are a wide variety of items, and foods, and treats that are regularly in stock. Toys, leashes, training, aids, and grooming supplies all are readily available. you can also find food bowls, water dispensers, crates, and carriers all available for purchase here. Ample parking is available in front of the store, and carts to help get the things that you purchase to your vehicle efficiently.

We were here to pick up some fish for a 3 year old girl's birthday. They have quite a selection of…read morefish fit for different tank size. Baby girl is all excited. Looked at every fish and can't decide which one she likes most. The staff there are friendly, and told us all about the fish including the future cleaning. This is a nice store!

I was curious about this new place after leaving Trader Joe's one day. It is in the same shopping…read morearea and shares a parking lot. Actually, Hollywood Feed has a few dedicated spots in front of the store. I noticed their delivery vehicle as well. I went in and was immediately greeted by staff. I was told they are out of Dayton (I hope I remember that right) and they are trying to make a presence in Columbus. I was asked questions about my pets, and given a sales flyer. They have large selections of healthy petfood and treats, as well as toys and other pet supplies. I purchased a couple of single meals for my dog, and two jerky treats for her. I may come back - it would be convenient since I hit up TJ's weekly. I was invited to bring my dog in, since pets are welcome.

I try to feed my cats the best food (that's moderately priced as I'm a college student) and they…read morehad a pretty good selection of cat food as well as a ton of dog food. Super friendly and helpful

Ginger is wonderful! I have a 13 yr. old (whom I've had for…read more1 yr.) mixed breed rescue pooch who looks pretty gnarly due to age(and lack of care by her original owners) But after a de-shed, nail file, brushed teeth...my adopted senior baby, "Lou" looks younger and happier. Her fur is much improved. I imagine she also feels more comfortable now as my daily brushing and sponge baths just weren't cutting it. I did forego the perfumes since dogs have a 50,000 times stronger sense of smell. I'm quite sure they don't like perfume. Looking forward to returning.

Just dropped in to get a harness for my cat, and I wanted to give employee Jessie a huge shout out…read more She saw my brother and I looking at a cat up for adoption and showed us how to open the cage to pet it. She even offered us her knee scooter to sit on, so the cat could climb on our lap. She was very personable and really made the experience. She asked about our cat and then explained the return policy without us having to ask. She's amazing! Thanks Jessie!

We are absolutely thrilled with our sweet puppy. She's a Zuchon--also known as a Teddy Bear-- a…read moreBichon Frise and Shih Tzu mix. We brought her home at 8 weeks old. Her original name was Avril, but we renamed her Lilly. Lilly is healthy, gentle-natured, and incredibly loving. She was clearly well cared for when we got her--clean, social, and well-loved. Now at 4 months old, she's a joy to share with our grandkids and brings so much happiness into our home. Her temperament is so wonderful that we're even considering training her for her Canine Good Citizen certificate. I was hesitant at first about purchasing a puppy from a pet store without meeting the breeder or seeing the parents, but the staff we worked with were friendly, knowledgeable, and supportive, which made the experience reassuring and positive. Thank you Pawsome Pups We love her.

Purchased a pup from them 3 years ago when they were located in clintonville Ohio. Best decision…read morethen & to this day. We are blessed with Mitch

I love this pet store it amazing and great service I found the best cat here! I love my cat midge…read moreso much

Great store and friendly employees. Easy in and out with plenty of parking. Located in a shopping…read morecenter on West Henderson Road. I usually turn on Reed Road and then into the plaza. Especially like this store had it seems a bit larger than Lennox and they have the Bulk Training treats with carob chips we like. They tend to keep these in stock.

The selection is amazing! There is so much to see. They are very informative if you want to know…read morewhat to you should purchase.

I moved to the area two years ago and have purchased various types of bird food, bird feeders, a…read morehanging bird bath, deer food (molasses covered corn), and most recently a "RACCOON BAFFLE." I'm in this store 2-3 times a month and have never had less than a 5-Star experience. The people here are all interested and knowledgeable about birds and local wildlife. The bird feeders, houses, poles, squirrel shield, raccoon baffle, etc. are all quality products. Thanks to Chris, and the whole team at WBU!

This store has an unbelievable selection of durable doggie toys. My dog can be rough 'n tough on…read moresome of his play things thus I find myself replacing every now and then. I couldn't resist picking out some of the sturdy items here. You'll find wubbas, treat puzzles, treat sticks, chew toys, toys for water play, stuffed toys, squeaky toys, cute apparels, accessories, beds, carriers, health items, leashes, harnesses, treats for dogs & cats. Prices may be some what high but the quality is worth it. Check their web site for clearance items. www.moochieandco.com/moochie/

I've been shopping here for a couple of years now and I really enjoy their selection of dog treats…read moreand clothes! Today I went in with my Georgie after receiving an email that you get a discount on your whole purchase if you have your pet with you. The staff is always so friendly and absolutely loved my little man. I recommend shopping here over any other pet store - especially if you want the best of the best for your pets!

Went to this PetSmart a few months ago, and found a female betta that was missing an eye…read more Thankfully it looks more like a birth defect and not an injury. After showing a staff member I'm pretty sure she had no idea about this specific fish and its deformity. And after we proceeded to the checkout counter she told us we could instead adopt it (take it for free) despite the fish being displayed at full price previously. Firstly I want to thank the worker because her offer showed that she cared for the needs of disabled animals. But secondly I wish the workers had more care for their animals, like atleast knowing they exist instead of just marking them at whatever price they're told, sitting them on the shelf and never giving a second glance. Lisa (the one eyed betta) is alive and well. I put a photo of her today

I had an extremely disappointing experience at this PetSmart location. I came in to purchase…read morespecific urinary-health wet food for my cat and had found an online deal that I hoped the store could honor. The manager on duty at that time was very helpful and had no issue applying the discount; she simply adjusted the price by removing a dollar amount. I bought a few different flavors since I wasn't sure which my cat would prefer. Once I realized he didn't like one of them, I returned the very next day to exchange just that flavor for another, the exact same product line, just a different variety. Unfortunately, the helpful manager from the day before was not working. I explained the situation and showed my receipt, but the associate told me I would have to pay full price for the replacement, which made no sense. They then called a manager, who repeated the same thing, that they couldn't honor a discount another manager had already applied, even with clear proof on my receipt. They insisted I show the online deal again, which should not have been necessary, since it had already been verified and honored the day before. They refused to work with me and ultimately chose to inconvenience me over a simple flavor exchange. This is my closest location, but after this experience I will be avoiding it. I went to the Sawmill location immediately afterward, and they resolved everything without hesitation. They were shocked that the Plain City location would not assist me.