Just look at what fun you and your pets can have. Look where their heart is located in rescue mode…read more They are very helpful.

Ruben groomed our six month old puppy and did a great job! He was very calm with him and gave me…read moresome pointers when I picked him up. I just booked my next grooming and would recommend him to anyone!

This is not my usual Hollywood Feed store but I was in the area and stopped in for a few goodies…read morefor my dogs. The employee who helped me was super kind and made the experience super fast and easy. Per usual the staff is awesome! The location was very clean and organized and I left with exactly what I came into the store looking for plus more!

Staff is always so helpful and friendly when I go in at all locations, however my usual one is the…read moreWesterville location. The one gentleman, I cannot recall his name, has helped me many times and assisted me with cat food recommendations after I found many allergies with the one of my cats. It was also good information to know that food could be returned/exchanged if my cats will not eat it (as they like to occasionally do). All of the people working there are always polite to me, especially when my cats come in, whether in their carrier or on their harness. I really appreciate staff assistance carrying items to my vehicle when my items are full. And I also love the same day delivery when I run low on food and can't run out to get it myself. If the food is not available at my local store, they will ship from other stores if available same day to get me what I need. Thanks for being awesome and so close to home!

it is HORRIBLE for thepets they are selling. the Guinea pigs are stuck in a locked aquarium and…read moremost are alone which has been OUTLAWED in sweden because it's cruel. they are social creatures! not to mention the prices that ensure they are stuck in their hell longer. PetSmart please stop the cruelty!

We typically use them for grooming purposes so that's what I'm reviewing. Prices are comparable…read more It's always easy to get appointments when I need them and our dog comes home clean and happy.

Super easy to schedule an appointment Jessica did such a…read moregreat job with our pup who can be a little anxious! So grateful

Much better trip in…read more Was greeted right away. Store looked organized. Clean. There was someone upfront as well as someone actively stocking shelves. Had a few questions, was easy to find help. The help actually knew the answers and knew where items were that we needed. (Which was u expected as they are a new brand and not many people have heard of it). Checking out was quick. Membership program worked flawlessly. Cashier didn't make that awkward weird conversation with bad jokes that were almost offensive... younknow the kind. The ones that makes you want to scream "omg just stop talking" seriously the last guy that rang us up - his jokes were insults but he didnt realize it (or care?) This cashier today, was quite pleasant and a considerable upgrade actually. Enjoyed the brief interaction with her. Will return!

By far, this is my favorite place at this mall is this little store right here. I was here for…read moreabout 30 minutes looking at all these cute accessories and have the wildest imagination on how to make my dog look utterly ridiculous in public. The staff is very friendly here and are really interested in helping you out if need be. Issue is that alot of this stuff is quite pricey. It's got everything from treats, collars, leashes, games, clothes and accessories.

I always have a great experience when I'm in this shop and find exactly what I need. I came in the…read moreday before my dogs day care was planning to take photos and needed a bandana. This was the only local store that had what I was looking for and the staff member was very helpful. I came back the next week and got her a new winter Sherpa that was on sale as well. What always brings me back is their seasonal toys, treats, and bandanas...they're just too cute!

Petland was great about letting me spend as much time as I needed with my new potential pup. They…read moreeven let me walk her around the store. The downsides to a Petland pup is potty training has been awful. Having to go in the pens has set back potty training from a normal non pet store pup. She goes in her cage all the time and has had many accidents in the house. They also didn't really talk about her health history until after I was filling out paperwork and practically ringing up. This is something that you should ask about right away if you are considering buying from them. Thankfully her defect is small and she should grow out of it. Fingers crossed. The vet exam and puppy kit were nice. Luckily I had most stuff at home already having an older dog. I do also like the fact that they have a puppy for life program, and if something happens to her I can get another dog at some point. Overall I am glad to have found the breed and sex I wanted. Wish it wasn't a Petland pup. I think we will be better after potty training but honestly it's been a nightmare. I have raised several other dogs and don't recall potty training being so difficult. Patience is key!

Avoid Bread Financial/Petland Financing - Predatory Interest Rates…read more I am writing this to warn others: Never, ever use the financing system at this location (Petland) to buy a pet, no matter how much you fall in love with the animal. The financial arrangement is nothing short of a scam. Say a puppy was priced at $6,000--already an insane amount--but the financing option makes it far worse. The Trap: They are using Bread Financial (often through Comenity Capital Bank) with interest rates ranging from 35% to nearly 40% APR. Example: Total Interest = $6000 × 36% × 5 (yrs) = $10,800.00 End Balance = $6000 + $10,800.00 = $16,800.00 IF YOU ONLY PAY THE MINIMUM IT WILL BE EVEN WORSE DO. NOT. DO. THIS!!!! This is predatory lending that tugs at your heartstrings to make you ignore the fine print. Employees make it sound like a great, manageable deal, but it is a horrible, exploitative scheme that preys on people who may not be able to afford these prices outright. These shops, often connected to puppy mills, should not be allowed to operate this way. It is a shame that they are making massive profits off the misery of both animals and consumers. Do not use their credit system.

This is the closest petco to my house and although it is smaller and I can't always get everything…read moreI need there, the staff is the best out of any pet store in my area. The smaller store makes it a quicker trip when picking up crickets as there is always an employee around to grab them for me. The women who work there are amazing and I can tell they really care for the animals in their care. It doesn't feel like I'm bothering them when I come in and it is always nice to see smiles on their faces. I will always come back to this location when there are employees like this!

When you tell customers that you're not accepting returns in January due to COVID-19 restrictions,…read morebut you don't give them a timeline of when you are, and then several months later the customer tries to return the items but you refuse (because it's over your 60 day return limit policy) don't expect the customers to be happy. Also, you need to retrain or demote your store manager. His nonchalant, uncaring attitude will not win over current or new customers. Your saving grace is the customer service department which handled the situation while I was sitting outside the store that refused my returns. I try to shop local (since this store is walking distance from my house) but I'll NEVER come back to this location. Guess I'll choose online shopping with your company.

This place is somewhat out of the way from me, but I'd happily do my pet supplies shopping here…read moreagain primarily due to the nice organic selections they have and how knowledgeable the staff here are!

This Pet People location has grown on me over the last couple of years. With 2020 being a year…read morewhere we all had to adapt how we interact Pet People has done a great job with adapting as a business. One super cool addition that Pet People unveiled this year has been the ability to get orders, of a certain amount & distance from the store, delivered to your house for no additional cost. This has been great as my wife's work from home hours often extend beyond the open hours of Pet People it means that we can get the pet food or treats that we need without having to carve out time in our schedules to make a trip to Pet People. If the items you're purchasing are part of a 'buy x amount get x product' the Pet People staff include a rewards card. Tip: If you're outside of the delivery range for a store, Pet People is also offering curbside pickup of orders. (Another great way to mitigate possible exposure to COVID.)

I just LOVE this local pet store. Super clean, tons of food, toys, treats. An amazing groomer!…read moreThey have great frozen treats my dog loves. We just visited the sidewalk sale and she got to pick out two new toys. The staff is knowledgeable and friendly. Highly recommend!

Love taking my dog here to get a quick self bath. Always clean and staff is friendly.read more