A great pet store with LOTS of variety and friendly knowledgable staff. No matter which staff…read moremember you ask a question to, they always have an answer or will find someone who does. You can tell that customer service is their focus. The store is always clean and well stocked, even during busy times like Christmas. There is a vast selection of pet products and they carry well known and independent brands. They are a bit more costly than other pet stores but they often have really great sales.

The place itself is pretty big, and most of the staff are pretty helpful. I used to go here just to…read morebring my dog to meet the friendly staff, get a treat and I would buy things I didn't need just so my dog can go out to a store for fun. However, I meant one lady I think she's a manager who is very rude, condescending and dismissive. Hence, I have not gone back. Because of this horrible experience I have not gone back. REN's Pets, hire people who actually have customer service. Horrible experience.

This PetSmart is located on the upper level of Oakville Place. It looks deceptively small from the…read moreentrance but rest assured they have all of your pet needs. We were greeted upon entry. Immediately left of the entrance is the adoption center where they have kitties up for adoption. The workers were tending to the kitties and trying to keep them entertained with toys and they were allowed to run around in the adoption room which was super cute. They also carry all manner of fishes here. Right now they have Halloween decorations in a lot of the tanks which are really cute. One of them was a little tombstone that said "Flushed too soon". There were also hermit crabs and tiny shrimps for sale. They also had a big display of bettas. Most of them looked like they were in good health. There was actually one that was on its side but pranked us and started swimming off as we were about to go speak with an employee. They also had care instructions available to read along the display. We visited the small rodent section where there were guinea pigs, skinny pigs (the naked ones!), gerbils, and hamsters. It's just the beginning of fall now but I saw dog costumes already for sale. There were also cold weather items like jackets by Upper Canada Pooch and booties already on display.

From the owner: Whether you have a young pup, older dog or a rescue, PetSmart dog training classes can help them…read morelearn how to behave appropriately at home and on-the-go. Our Accredited Pet Trainers teach fun & effective group & private classes through positive reinforcement

on my adventure to find more local fish stores, i recently visited planted aquaria in oakville and…read morewas pleasantly surprised by how much this smaller shop has to offer. despite its compact size, they carry an impressive range of high-quality products, including chihiros stuff, which i rarely see in other stores. it's clear that they've curated their inventory with care. the store is split into two levels: upstairs is where you'll find equipment and a selection of plants, while downstairs houses their main collection of plants and fish. the variety of aquatic plants really stood out to me--not only is the selection extensive, but the pricing is very reasonable too. while their fish selection isn't the largest, i still managed to find exactly what i was looking for. one thing to note is that there's no parking lot for the store--only paid street parking. so, if you're coming by car, be prepared to pay for parking. if you're into aquascaping or simply need good quality aquarium supplies, this shop is definitely worth checking out!

Great aquarium store if you're into the planted natural aquascaping-type of aquariums. Has all the…read morethings you don't typically see at Pet Smart or Big Al's. Will come again when I need more plants or finally set up the CO2 tank

How wonderful to have a pet store that is not only providing the best and healthiest foods/treats…read morefor our pets, but to have the vast amount of knowledge that they do. No matter the issue with our dog, they have answers to questions and solutions that have always been right on! If they feel it should be addressed with a vet, they do not hesitate to say they aren't sure and we should seek out more help. Thank you for the wonderful staff and the fantastic service. And especially for the genuine care and concern for our pets!!

The staff and Management are extremely knowledgeable and friendly. They take a real interest in…read moreyour dogs well being. They have given us several Free Samples until we got the right Food for our Dog. I have had several lengthy conversations about the Food and their Manufacturers as well as basic Maintenance for my dog. I cannot say enough about the difference the diet has made for my dog and about the level of customer service we get.

This location moved further west, across the bridge to 146 Lakeshore Rd W about two years ago. It…read moreis in the same plaza as Starbucks and Harvey's. When it first opened at it's new location I was less than impressed. I was told that it was the same owners, but different staff. They weren't as friendly, but I continued to go anyways as they always have the coolest pet accessories and the largest selection of wheat free treats for my highly allergic dog (actually though). Due to their insanely high prices, I ended up eventually going elsewhere, but still popped in on occasion to visit the doggie bakery to pick up a little treat for my dog which is very unique and offers a great wheat free selection. I also continued to use their grooming services. Do-Do was wonderful. My dog always came back smelling fantastic, fluffy and looking like a show Austalian Shepherd. He always seemed very happy when I picked him up. Fast forward to May 2015. I see a sign outside claiming new ownership, so I called to confirm my grooming appointment for June 5th (I've been getting my dogs groomed there for 10+yrs). They had no record of the appointment and Do-Do was no longer there. Beyond frustrated, but I tried to be understanding as it seems the change of ownership did not go smoothly. Thankfully the week before a nice young man called and confirmed that they would be able to accommodate my dog's grooming appointment and it would be with Rachel. I was not impressed with how she groomed my dog. He did not look like an Australian Shepherd at all. She cut him so short when I specifically asked for show Aussie grooming and was assured that she knew exactly what she was doing. My dog also appeared extremely excited to leave and wouldn't calm down enough for me to get his harness on which left me a little concerned. The lovely lady at the cash gave him a few treats on his way out and was extremely helpful in helping me choose some wheat free treats. I will most likely go back for the doggie bakery! FYI, grooming for my Australian Shepherd was $85 plus tax.

COVID19 -Era and Katie was great on the phone & with curb side delivery. Friendly and quick to find…read moremy items for my dog that is celebrating her birthday!

another gem on my adventure to find other LFS! forge's fish has recently opened in oakville, and…read moreit's already making a great impression. the store is filled with natural light, creating a bright and welcoming atmosphere that really brings out the vibrant colors of the fish and plants. while the space isn't as large as big retailers like pet smart or big al's, the layout is spacious and well-organized, making it easy and enjoyable to browse. the store specializes in fish, shrimp, and plants for nano tanks. although the selection is still growing, the livestock and plants available were healthy and well cared for, showing the owner's attention to detail. it's exciting to think about how the selection will expand over the coming months. what truly sets this store apart is the outstanding customer service. during my visit, the owner went out of his way to engage in a friendly and meaningful conversation. despite us being the only customers in the store, he made an effort to connect and build rapport, which created a welcoming and personal experience. he even offered to help source specific items if needed, which showed his dedication to ensuring customer satisfaction. the interaction was so pleasant that we ended up staying longer than expected simply because we enjoyed talking to him. overall, this store has a lot of potential and is off to a fantastic start. with its focus on nano tanks, excellent service, and a welcoming atmosphere, it's definitely a spot worth checking out. i'm looking forward to visiting again and seeing how it continues to grow!

I am so impressed with Forge's Fish. I originally was going to buy fish from a chain pet store but…read moreI wasn't happy with how the tanks were maintained. Forge's Fish is a clean, well-organized store with healthy fish and plants. The person who helped me was friendly and really took the time to answer all my questions. The prices were great (comparable to or even lower than chain pet stores). I left feeling confident to set up my tank. I also like supporting a local small business here in Oakville!

A good shop where you can pick up most pet needs. I've got three cats at home and can get their…read morefood, litter, and treats here. It's a big box place, as opposed to the more comfortable feeling you get visiting a Pet Valu, but the variety is good. Plus, you can wander out to the back of the store and look at the birds and fish and reptiles. That's always relaxing.

04/07/2018 still here but change there name only. I bought my baby hamster here "sausage Mc Muffin"…read moreand supplies.

We are really disappointed with this location since we've been there numerous times with our dogs…read more We have bathed and shop at your store. The owner of the store refused serivice becauae our dog was affected by skunk smell. We have used the skunk sollutionn shampoo outside of the store and they refused our dog to be washed. Lol. We went to other location and it was no problem. Do not support this location. They r here just to make money and not for animals.

The staff are always smiling and very helpful with all their products. The store has a great…read morevariety of cat products from food, toys, litter and everything in between. My family, 3 children who have their own homes, have a total of 4 cats between us, so I shop there quite often. The staff do not hesitate to give their assistance happily and without hesitation. Being an older client, they carry my purchases out to my car with a smile. Of course I always take a moment to say hello and pet the store cat, who also has great personality.