Brought my dog to be washed. The groomer said her stomach was matted and she was recommanding to…read morehave it shedded. I aggreed. 2 hours later she called saying she was recommanding her back to be also shedded. I don't know why i said yes knowing that my dog had only 2 or 3 knots on her back. When i went to pick her up, i found my dog completely shedded, including her face, and head. I asked also when i brought my dog not to touch her tail or the length of the hair on her ears. Guess what was done? All the wort that was done, was only done for what was the easiest for the groomer. Not thinking about what should be done for the dog breed. Or the requests of the owner. Please do not bring your dog to be groomed at this place.

Everything one would need to bath your dog! Worth every penny! I wish every Petvalu had it!read more

When I saw Kennel Cafe, I was wishing it is a REAL cafe that pet owners can bring their beloved…read moredogs/cats in for a quick snack or coffee. But it is a pet supply store. It does carries a lot of good quality food, toys and accessories but your furry friends.. but nothing for me human to eat. Kennel Cafe is a great neighbourhood pet supply store and you sure will find high quality products for everyday needs... I try not to bring mine in.. as there are just too many toys inside... that will drive him crazy wanting to take them all home!

I recently went to the Kennel Cafe to get some treats for my dog. When I entered the store there…read morewas a woman sitting on the floor fixing one of the fridges. By accident, one of the containers containing the treats fell down. The woman didn't even acknowledge my presence and shook her head when I apologized for my accident. I mentioned that she didn't acknowledge me and her response was that she is fixing an expensive piece of equipment. Her response was short and impatient. One of the other staff came and helped me to pick up the treats as I was holding my dog so she wouldn't start eating all the treats. I informed them that I had heard the service wasn't up to par and that they just confirmed what I chose to ignore. I walked out of the store but returned to let them know that I have lived off of Roncesvalles for over 30 years and I strongly believe in supporting local entrepreneurs. She once again responded very rudely that she also lived on Roncesvalles for that amount of time. I brought to her attention that she was once again responding very rudely to me. She actually said i had sworn at her (which i don't believe I did). She wasn't apologetic and continued to basically yell at me that she was busy fixing this piece of equipment. No need for expensive equipment in a store if you don't have any business. I left and walked up the street to Pet Smart where I was treated with respect and kindness. I was happy to learn that it is a family owned shop with a lot more variety and a friendly and helpful staff. I will be shopping there from now on. The rude woman is not the owner. I believe she might be the store manager.

Handy neighbourhood pet store to stock up on food. Prices are reasonable and they deliver. They…read morehave parking right in front of the door which can be helpful. Luna the store black cat will greet you upon entering. Atmosphere is a nice grounded feeling when you're there. The place is always well stocked and fun to peruse the items. It's a well run store with a caring attitude.

Pet Valu is my go-to pet store thanks to it's super convenient location and super friendly staff!…read more It's been recently renovated, which makes it a lot more open and attractive. They have a great selection of foods for all pets - I used to shop there when I had rats (which I always called 'long-tailed hamsters' if the thought of a rat weirds you out) and now that I have my lovely kitty Sawyer, I'm there for his food and litter. The prices are not necessarily competitive, but they are comparable - don't expect you're going to save a ton of cash here, but if you're looking for good, quality pet food and supplies, you'll definitely be able to get what you want. They also have a large selection of brands, which I really appreciate - it means that I can get exactly what I want for my pets! While they don't have actual animals for sale at Pet Valu - which is a good thing - they do always have kitties from Toronto Cat Rescue up for adoption - so you can go and visit them while you shop! If you live in the area, Pet Valu is definitely a convenient shop for all your pet needs!

This is a decent Pet Valu that's fairly new-ish. It's not as fancy as some of the other ones, like…read moreYonge & St. Clair but a step up in size atmosphere from the Galleria one. They took over this space a few years when the retail strip just east shut for a condo development. It used to be a mechanic garage, which is why it's so large on the inside and is surrounded by 2 garages. They have Toronto Cat Rescue cats and kittens available for adoption here. Support a local charity and rescue a TCR feline! A good selection of food and discounts if you buy by the case. They don't carry Orijen brand, but that's true of all Pet Valus. Hopefully they'll have it in the future. They also have a wide range of accessories and I've always found the staff to be friendly. The parking lot is little messed up because it's super narrow and there's no real spots outlined. Only about 3 cars can park in front of the store and the rest have to park on the other side across from the Midas. If it ever got busy here it would easily devolve into double parking, but so far I've never seen that happen.

I have three cats, two of which are on veterinarian food, but one of which gets food specifically…read morerecommended by staff here. I've been going to this Pet Valu for four years now, and the staff have helped me with recommendations for litter, food, behaviour and toys. I love that they work with Toronto Cat Rescue on such a regular basis, and that they carry a wide variety of alternative cat food, treats, and toys. They have a rewards program for customers, if you buy the same food your 10th bag is free! It may not sound like a lot, but with three cats? It's helpful! It's not the most "chic" pet store, but I find that a lot of those boutique pet stores in the Junction/High Park area carry the same products at much higher cost. The store is easily reached from the alternate east-end exit at Keele Station, or the regular west-end entrance if accessibility is an issue.

I absolutely love this groomer. She gives my Persian cat a beautiful lion shave without requiring a…read morebath first, as that would stress my fur baby out. She is quick, on time, professional and does a great job. The price is fantastic too.

My family have been loyal customers for decades! We've seen them through 2 renovations, 2 owners, 3…read moreresident cats and 4 pets (on my part). They cater to the latest pet diet trends and supply a fantastic array of dog and cat food. They also offer a frozen section for owners who want to make their own pet food. Animals are welcome and encouraged. They generally attempt to calm the nerves of an anxious pet who's not used to a pet store environment. Presently, this is a family run establishment and you almost always see at least one of the family members behind the counter. They are always willing to carry big, bulky bags of dog food out to the car. Their selection is limited when it comes to products for small animals and fish. But I'm sure they would order anything a pet owner requires.

Good pet store, have the most basics…read more Really wish someone would give the animals they have in the store bigger cages. When we exited, the cashier was eating ice cream and chatting with a co-worker, I wish he did that during his break instead.

used to be so good but they got rid of the old staff and have new people, one if which was…read moreincredibly rude today, saying its not his problem that the price shown wrong, and got mad having to fo his job! bring back the old people that enjoyed being there and helping out

Great selection of pet's supplies. I love the newer Pet Valu a lot since they are a lot more…read morespacious and their merchandise always set up in a way that is much easier for browsing! Self Served Dog Wash at the back with 2 stations so there is never a wait if your dog needs a quick wash. Staff is so friendly and helpful.. (patiently looking at the photos of my dog and give me some advice about how to make his washing experience better!)

It's a new and clean store. Lots of products, staff is friendly. But the main attraction remain the…read moreowner's two border collies that are super gorgeous and super smart. They will bring you the ball so you play with them. I love this store.

Ten/ten service and products every time! I've been coming here for about a year and a half and…read morecannot say enough good things about this store. The staff and owner? Top notch. The groomer? Like hand done, scissor cuts! I am a dog owner who believes my little man deserves the world. Dolce is my fur-baby. He's the one constant in my life, so when his birthday came around, Tina (owner) spoke to their fabulous groomer Ayaka and they suggested and arranged a super special birthday spa-like treatment for him. I posted a pic of his before/after photo and one of the gourmet cookies they sell there. FYI., the prices are way lower than any store I've seen in Toronto. Their grooming is so personable and reasonably priced too - I think the same as the big chains. Dolce even likes the groomer. Take your cat or dog there for grooming and be sure to pick up and outfit for them too. They also carry all the necessary things you need for pets too, at great prices.

Our dog can be very difficult and hates being groomed, so we really appreciated the groomer's…read morekindness and patience.