The lady who works here (short old lady) is rude and very inexperienced for operating a business…read more After speaking with many people, I found out, they all feel the exact same way. She has single-handedly, turned away a lot of business from her attitude. She charges way more than any online store or even brick and mortar nearby. I used to get majority of my animal products here but after she has changed things it just hasn't been the same. Avoid this place and find another animal supply store, then you won't have to deal with the manager

Stopped in to check out the store for the first time and got a couple fun shaped dog cookies, and…read morethe woman working gave us a free bag of treats to take with us too. Our dog promptly devoured all of them :)

Very friendly and my two dogs looked great. The groomers met us at the door for our early…read moreappointment.

I dropped my puppy off with the intentions of getting him a nice spa day. I asked for the works…read moretooth brush bath flea and tick treatment his paws grinned down. I was told he was good but immediately knew something was off. Upon inspection he still had fleas on him I paid for a service he didn't receive. It's extremely frustrating to pay money for a service and not to receive it. Since I have treated my puppy on my own I'm terrified for him to not be treated with the level of care that he deserves.

Visited for the first time December 2021. They left a deep cut on our puppy's armpit and didn't let…read moreus know. 1/5 for lack of integrity

I would recommend Pretty Coat Junction for nail trim for both…read moredogs and cats. Dawn does a great job and my cat sat on her lap like they were best friends for her trim. About a week ago she trimmed my dog's nails and she was so gentle with my old dog. Can't beat her prices.

What a great experience! My dog is very excitable and can be... a bit much, but Denise did an…read moreexcellent job with Leila. Not only did she give her a great bath but she was able to trim Leila's nails. To give some context, Leila usually has to be sedated by our Vet to trim her nails. Denise asked if she could try and I am so glad I agreed because she got three out of four paws done! That is a huge thing for my dog. Everyone at Yuppy Puppy is so nice and you can tell they do excellent work by just looking at them working in the back. The shop is always clean and it's very easy to make an appointment. I felt their prices were very good, especially for the great job they did. We will definitely be back!

I had a new groomer today and was nervous with my 15 year old Pomeranian as she hates being…read moregroomed. What an amazing job she did! Her cut is so cute! She also did an amazing job on my younger Pomeranian as well. She looks like a little ball of fluff. I can't recommend this place enough. They are so patient, kind and professional.

We have gone to Sublime Pet Spa when they were Hollywood Hounds since approximately 2016? Had used…read moretwo groomers there. Recently our gal left. . . Had an appointment Tuesday, worried about my 32 mile drive in a snow storm I called Monday about 11 to reschedule About 2, I called back. Gal says, "you're in luck. They never took you off the schedule! See you then!" Tuesday, I drive there. I love the receptionist! Always friendly and pleasant! Not just to you she always greets your fur baby too! She was kinda quiet? I said appt is with Alyssa B. She walks in the back. I'm still at the counter. She's talking with Alyssa B as this is the first time I've seen her. I hear Alyssa B say, "she canceled yesterday. I got a note, put another DOG in the spot!!" I respond, "excuse me . . . I called back to see if the appointment was still available and was told I was in lucky! It was still on the schedule." Alyssa looked at me. Eye contact - took her right hand and closed the door! I sat waiting, then decided HELL NO! Only an unruly teenager acts like that! Not a professional! My question, if she could treat me so rudely- would you trust her grooming your Fur Baby? I will NEVER as in NEVER EVER go there again! Not a call from anyone to apologize? I've always been extremely generous with tips, I've also left snacks! If this is a new generation of trained groomers, I'll do it myself! PLEASE, PKEASE, PLEASE find a caring place to leave your pet! Having just lost our Roxy, this really hurts!

I will never bring my dogs back here! The groomer Laura was very rude to me on the phone. To bad…read morebecause I was taking them there since they were Hollywood Hound! You need to teach your groomers how to talk to their customers.

| PetSuites Westlake…read more I had a great experience with PetSuites Westlake. The booking process was very easy and straightforward, and the communication throughout my dog's stay was excellent. The staff kept me in the loop the entire time, which really gave me peace of mind while my dog was there. Everyone I interacted with was friendly, professional, and clearly cared about the animals. It was obvious they take pride in what they do and treat pets well. I never had to wonder how my dog was doing--they made sure I always knew. I would absolutely recommend PetSuites Westlake to anyone looking for reliable, stress-free dog boarding, and I will definitely be using them again

I took my dog there for a five day stay while I went out of town. I thought this place would be a…read moregood place for him to be boarded. One thing I didn't like immediately when I first got there was they take the dogs to the back and you don't get to see where they're taking them or what the room or crate area looks like where they are being kept. When I got back in town and brought my dog home, I noticed he had cuts on his genital area that look like razor cuts and blood in his stool and also I didn't realize it at first but after a couple days I saw where his back paw had a cut on it. Also, I posted a review before which I don't see up here anymore and after I posted the review, I spoke to Catherine at pet suites. She responded to me and said she saw the review that I had left and I explained to her what my findings were she said that she immediately tried to look at the cameras and wherever they were keeping him, he was out of view of the camera, and she said that she was offended that I asked her to keep an eye out for her staff. She said that my dog could have caused his own wounds from licking himself. I have had my dog since he was 12 weeks old and he is four years old now and he has never caused any wounds from licking himself. Also, I don't believe that they were taking the dogs out three times a day because my dog was fully potty trained and had to be retrained when I brought him home. He had a couple of accidents where he used the bathroom in the house and he wasn't doing that before. If I could give this place zero stars I would, but I had to at least give them one star in order to post this.

I recently had to find a new groomer as my previous groomer just wasn't cutting it. I located this…read moreplace nearby my loft in Ohio city and they did a beautiful job on my yorkie. I used to have to bring my dog home and trim up most parts on her face and body because my groomer just couldn't seem to get my yorkies wispy hair just right. When I arrived, my dog was cut perfectly and I didn't have to bring her home and trim anything. The ladies working at the salon were friendly and related my special requests to me upon dropping my dog off. I've had some trouble situating a groomer who knows how to cut a yorkies very specific hair type but I think that's come to an end. Great job and thank you so much for taking good care of my girl!

Chelci at Pawsh is excellent. We have been numerous times for over a year and my dog looks perfect…read moreevery time. She always puts bows on my dog's ears (or bandana if wanted) which most groomers do not do anymore. Chelci went above and beyond this holiday season by making personalized paw print ornaments for the owners! I feel safe leaving my dog at this location with the automatic locked doors (need to be buzzed in) and dogs are kept behind a gated area (cage free) so no dog can run out.

I brought my puppy here for a grooming a couple weeks ago. I came to pick him up, and I was…read moreappalled by the service. Not only was the worker extremely passive aggressive, but she shamed my puppy for going to the bathroom and being hard to brush. My puppy was so scared when we left. I would NEVER let another puppy I care about go here.

We used their grooming facility for our Basset and Golden Retriever. Neither had been to a groomer…read morebefore. Sarah did such a great job! Both dogs seemed like they came out happy. It was a pleasant experience for all of us. The shop is beautiful and very clean. I highly recommend them!