Best pet store around, please don't go away!, the prices are fair the ppl are so nice and the selection is

Sabrina (manager) graciously assisted me with a "door dash" © order. The other employees were helpful... I wish I could remember the name of the person who showed such a genuine interest in my dog Charlie. She helped with sizing harnesses, etc. there's a lot of competition and choice with pet supply companies ... while I like the help with my refund and the selection of very cute greeting cards, I think this is no longer one of my top three places to shop for pet supples read more

Pet Supplies Plus Whitehall - Super cute and definitely necessary! - Pet Stores Near Me - Whitehall, Pennsylvania

Really love shopping at Pet Supplies Plus. Great selection of products, great prices and a positive and helpful staff of employees who work there. read more

Always great service when I come here, and I love that the employees engage with you as soon as you walk in the door. A lot of places don't do that anymore. They always have my pets food when I need it. read more

Horrible experience! Ordered baby formula for my baby birds since I had left some for 5 days I ordered from their web site because it said it will arrive in 5 days. Days after order no updates. Contacted them they don't have it in stock! And I'm waiting when it will arrive because they are selling the product which is out of stock and never sent me any updates. Now I have ro look where to get the formula right now because I dint have it and that buseness wasted my time provided me false information! read more

Great place! Their services, supplies and the vets that come in are phenomenal. Come on out and try their wonderful services. read more

Friendly and informative staff. The store is well stocked and arranged in a user friendly design

Absolutely a local favorite! The store is always clean, easy to navigate, and the staff is friendly. They run great promotions/giveaways on their Facebook and 9/10 times, a coupon is available. The grooming stations are a plus! I can't knock them for it, but I wish they carried duck food/hay as TSC does. Love their self serve bath - quick and easy! read more

In the Whitehall store, good supplies but I learned to not purchase any fish here. The betas look awful and their water looks foul. The ham-fisted staffer was so rough dipping for fish that she knocked the rock landscaping all over the tank and crushed the fish. I took one of the fish home as a rescue and it's clear he is either ruptured or has a deformity due to rough handling. That fish has been in my isolation tank because I knew if I brought it back they'd just flush it. Awful fish care here. Aquatic plants not labeled and look bad. Not at all knowledgeable about aquatic plant names and seem happy not to care. These people need training or firing. The living things should always come first or DON'T SELL ANY LIVING THINGS IN YOUR STORE. read more

Did an online order/curbside pickup for a 20 gallon Zillow Critter Tank. Made the order at closing time on a Thursday and my order was ready for pickup shortly after opening on Friday. I checked in online upon arrival and an employee promptly brought my item to my car. Very happy with the service provided. In addition to the product and the service, an employee named Sabrina left a nice hand-written note with my item too. Great experience. Would recommend this store to anyone needing pet supplies. read more

This is my go to store always in person or online!! The service is excellent!! They have same day delivery!! Thank you to the staff at Pet Supplies Plus & the store managers!! Thank you Alecia!! read more

Pet supply has a brand of food called optum. Very happy w/the quality & price

Pet Supplies Plus always has the items I'm looking for. All of the staff are knowledgeable and ready to help if needed

Taylor, the team member who checked me out on 1/12 in the Whitehall store, was very helpful in showing me how to locate my coupons for food and treats for my dog. If she hadn't scanned my Pet Supplies Plus card, I wouldn't have received the discounts that saved me $32 on an order that totaled $124, with the discounts. The only issue with the store in Whitehall, PA, is the location of the store on McArthur Boulevard. I notice that the store sign is brighter than before, so it is easier to see, but the entrance to the parking lot is confusing. I also shop at the Easton store, and the newer mall makes it easier to access the store. Either store has what I want, and the staff is knowledgeable. Using the store's coupons is the only way I can get any discount on Stella & Chewy's food and treats for my Boston Terrier. I go out of my way from Bethlehem to shop at either store. My daughter shops at the store near her home in Alexandria, VA. She loves buying for her dog at Pet Supplies Plus. She learned about the store and its products from us in PA! read more

took my dog for a bath. got her wet and soap and then the water pressure stopped and I asked the groomer for help I asked the cashier for help and they all looked at me stupid and didn't want to help. I left with a cold, soapy dog. there was no hot water and i love how the cost used to be $10 to wash the dogs and they raised the cost to $15! for 15 I would I would like warm water and water that doesn't drip out slow. couldnt even rinse her and the groomers there didnt want to help me and I had some customer actually come to help me before any of the employees when they could clearly see I was having a problem read more

So this company was doing a great rewards system and now they decided to change the whole thing just ridiculous someone who bust there butt to feed there animals and in return get a rewards but they up and change the shit especially when you were too bags to get your rewards but now there's nothing I had all respect for this store at one time and I now have no respect they are so helpful to your face but turn around and stab you in the back with changing rewards systems I'm done with this store I will take my business else where to someone who cares for there customers and the customers pets especially people who are on a fixed income and look forward to the rewards but they change it and says it for the better maybe for the store not there customers . read more

Great staff, convenient visiting vet clinic and love the email coupons. We have had great turn out with the fish from here, they are super healthy, but how can you go wrong with the tips along the way as well? We bought a whole tank set up months ago and fish the same day even though I know you shouldn't, my daughter was way too excited! Anyway, the tank is beautiful and everyone in there is super happy, and we followed instructions and have even added some friends along the way! We also recently visited the vet clinic that comes in for various services, we are very happy and will do it again and highly recommend it! We received a coupon via email for a very inexpensive microchip for our dog, we already license him here, which is very convenient. We have just never had a bad experience here and that says a lot. read more

I was very unhappy with this store. I purchased about $50 worth of stuff and when I got home was missing items called the store was put on hold and then disconnected will shop here again. read more

Recommended by a therapy dog friend for their terrific monthly sales, great prices & store customer service. Overall, I found that true. Lately, a glitch in customer service in sourcing inventory on their website & local stores left a lot to be desired. As a preferred (PSP) customer, I got a prompt response when I contacted their website customer service. Their website, unlike their competitors, doesn't display PSP's product inventory or store availability. However, because our dog has special needs I took this step to save our steps, & time spent for dog care. Contacting customer service was a Bust. Sadly, when we stopped18 hours later @ our local store, we were told that there was a " run on our desired item". Granted I neglected to specify my dogs size. Yet , I'm at a loss to know what dog would fit their in stock inventory (smaller than xsmall). There was no offer of sourcing our item from another local store. Seriously, with at least 3 other competitors within a mile of this particular PSP store, we really thought they could do better. I returned to the customer service website and asked , "Was our only other choice to call their local stores 7+miles away ourselves, hopefully source, & drive to pick-up the item?" By not receiving a timely reply, we guessing that's the end of these customers' service. read more