Best pet store around, please don't go away!, the prices are fair the ppl are so nice and the…read moreselection is

Sabrina (manager) graciously assisted me with a "door dash" © order. The other employees were…read morehelpful... I wish I could remember the name of the person who showed such a genuine interest in my dog Charlie. She helped with sizing harnesses, etc. there's a lot of competition and choice with pet supply companies ... while I like the help with my refund and the selection of very cute greeting cards, I think this is no longer one of my top three places to shop for pet supples

Very helpful and knowledgeable stuff. Super clean tanks and…read morebest gear selection then any LFS in the area. For me worth the 1.5h drive all way from Lancaster.

BEST LFS around! I don't understand where negative reviews come from; this should be a solid five…read moreall the way around! The staff is incredibly friendly and knowledgeable. The quality of fish and corals are superb, and their water parameters are meticulously cared for. I have been able to purchase fish here with no worries of needing a quarantine tank. This is something I would NEVER DARE do from any other fish store! If you are a saltwater enthusiast, this is the place to go!

if you are planning to buy a pet in her DONT. This store sells sick animals with deadly dieses and…read moredeadly health problems for 3500 if you don't think that isn't bad enough the store smells like pee and poop the whole time they also make MULTIPULE dogs live in VERY VERY SMALL cubes for months. I got a dog here he was a cockapoo tri color very cute he was like brother to me. He started having health problems very early on he would throw up his bile once a week to few times a week. and later on, he wouldn't eat his food so me and my family had to find various dog food until we finally found one, he would finally sort of eat he didn't eat the dog food alone that much we usually had to put carrots or chicken so he could eat it. until he died, he died today he was always very happy, and he was going to turn 2 in 3 months he would live a longer life if it was for this store .This store only cares about money not the well being of the dogs this store in white hall mall is pure evil don't shop here.

It seems my review was filtered or falsely deleted on google, but in short: my bunny died 3 days…read moreafter I bought her from coccidia - a highly contagious parasite. Her fecal test showed over 1000 parasites in just one swab and the coccidia had moved into her liver. The chances that the bunnies that she lived with don't have the same parasite is almost zero, due to how contagious this parasite is. I spoke to Abby, who after I told her that my rabbit died, said "okay" in an extremely sarcastic tone. She then asked if I had the rabbit (no I don't have my dead bunny. She was cremated because she lost control of her bowels while she DIED IN MY ARMS and smelled like diarrhea and urine) because they would only give me a replacement if I had my DEAD RABBIT and receipt.

Always friendly and helpful.. very proactive in helping to get animals a new home thru adoption.read more

I've been getting my fish here for three years. The girls are always so nice and do their best to…read moreanswer any questions. The fish are 9/10 times super healthy and live long lives. If there is a sick fish at the store they isolate and treat until it gets better before selling. And, you won't find dead fish in the tanks like at chain pet stores. Will always come back and recommend!

Im pretty sure when you ask for a haircut you actually want a haircut! I brought my puppy in asking…read morefor a haircut. I asked for half off meaning 4 inches of hair on his back to 2 in. $79 dollars later he looks the exact same except with a shaven face and clipped nails. WTH. I'm calling the manager tonight with pictures but this isn't a haircut. They gave him a bath and brushed him - all of which I can do easily on my own.

I haven't always been a huge fan of this store..... but recent visits have changed my mind!! Thank…read moreyou so much to Haley and Kendyll. Hayley's knowledge of dog food is incredibly helpful. Great selection of food - many "hard to find brands" can be found here. What a pleasant morning and shopping experience. I will be back soon.

Great salt water selection. Knowledgeable staff and always available to help. Fish are very healthy…read moreand well prepared. Will be back many times!

If you're in Berks County and need a salt/freshwater fish and pet store this is the place to go…read more Wide variety of tangs, clowns, snails, crabs, chiclids, corals you name it they'll have it, and if they don't they'll get it for you. I've spent thousands here and every penny was worth it. If you have any questions ask for Jimmy or Bailey and they will take care of you!

A nice local non chain that has quality pet food and products . Dog related mostly from what I…read moresaw. Very nice owner and helpful. We would return.

Place was well stocked and owner was so friendly, gave me samples which I did appreciated. Would…read moredefinitely go again.

So happy to visit this amazing "boutique-like" community pet supply store, bakery, and on-site…read moremaker of treats and healthy snacks for pets. I have not been here for a few years...I really enjoyed this visit, I felt no pressure to purchase anything. I ended up finding a freeze-dried treat that was low fat and my dog is has been so happy. My only recommendation is that it would be nice to be able to see prices on very special items like puzzles, etc. of course, I could have missed seeing any pricing. They have an incredible selection of dog and cat foods. Highly recommend!

Nice selection of top quality packaged food, supplies, snacks and toys, as well as homemade food &…read moretreats. Extremely knowledgeable, enthusiastic, pleasant & very helpful people provided top notch customer service. They asked questions in order to help make the best recommendations at various price points for snacks, toys, etc. to meet the specific needs of our pup who loves to chew. They even recommended solutions to help our fur-baby with anxiety and car sickness -- the tincture and calming cookie worked like a charm with no ill side effects!!! Thank you!! I did not realize the store was closing; they didn't rush me out, and continued to help me. Wonderful experience. Very highly recommend shopping here!!!