I just returned from donating some sheets, a comforter, a cat bed, old kitchen towels (for…read morecleanup), most of a 25lb bag of cat litter, a FULL bag of cat food & some cans, a carrier & a pillow to these folks. Probably over 200$ worth of things-just to make a point.
While I realize they're run predominantly by volunteers & they're probably stressed and busy, the way I was just treated is terrible. I just had my almost 23 year old cat put to sleep on Monday afternoon after a stroke. I'm devastated but trying to honor him by donating his things-I took the time to launder everything for them yesterday to cut down on their work load after speaking with Patricia on Monday night. Patricia was very kind-also want to make that point.
When I arrived, there didn't seem to be any access to the place. Again, I get it, volunteers are busy. I was brushed off by an employee I saw entering the building, who told me to just leave it outside the door & that someone would come and get it. Ok. I stacked his things by the door.
I sat in my car & cried. Ten minutes went by. No one came to get the things. I decided to try the front door, just to make sure they were aware the things were there (& , frankly, it was a bit hard for me to just leave the stuff outside in the parking lot). I tried the front door-locked. I decided to just go, but a woman popped out the front door with an immediate attitude-"You need to give us a minute!".
I told her, ok, I just left some things for donation, I just had my cat put to sleep on Monday.
She asked where I left them & I told her over by the other door. She asked, sharply, "Where? The back door?". I told her no, right around the corner.
At this point, this woman had the audacity to ask me "why are you so angry?". My face was swollen, I feel pretty sure it was clear I'd just been crying. I asked if she was serious & she responded, "Yeah! I am!"
ZERO empathy for someone grieving the loss of a pet-from someone who works with people & animals. I was stunned, I still am half an hour later.
I was planning on returning to adopt from this place when I'm ready for new babies AND to donate time AND money.
Not now. I'm absolutely stunned at the way I was just treated. I cannot recommend this place, especially after seeing numerous other reviews from other folks who've been treated similarly.