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    Priority Dog

    3.4 (5 reviews)

    Services - Priority Dog

    Pet sitting

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    Tall Tails Training & Boarding - Injuries to our dog.

    Tall Tails Training & Boarding

    (12 reviews)

    Needed a sitter for my black Lab but realized it was the middle of Labor Day weekend! But Tails…read morecame through and Kali had a blast! Will definitely use his services again!

    After researching, we decided to bring our 1 year old rescue here for their board and train…read moreprogram. We chose Tall Tails because their advertising specifically states they train using positive reinforcement only and specialize in working with rescue dogs. These statements sadly are not true, as they used a prong collar on our fear reactive dog without our consent. During our consultation, we made sure that Bill (Co-Owner/Trainer) was fully aware of the issues our dog has, including his fear reactive behavior. Our dog was in their care from Dec. 29th to Jan. 17th. We received little communication while our dog was in their care, including not having a concise pickup time. Upon picking our dog up, we received him in worse condition than his drop off. His legs were coated in dry urine and his neck was raw and bleeding from the use of the prong collar. We were told by Bill directly on pickup night that they missed multiple days of giving our dog his medication while in their care. He even joked that they could tell during training sessions which days our dog wasn't medicated. When Bill did the graduation demonstration, we watched in agony as he jerked on the prong collar for multiple minutes and physically pushed down on our dog's shoulders, trying to get him to listen to a command. Of the six commands they say will be taught during their program, they only worked on three with our dog. Because we don't feel comfortable using a prong collar, our dog has made no improvements at home with these commands or with his behaviors in general. His separation anxiety, ability to take medication, and his leash pulling and biting are all worse. He now also disengages from training sessions by hiding in his crate. We were in so much shock that we left their facility without confrontation, not yet having seen the damage to his neck. After debating whether or not to move forward with their group classes, we declined and presented our discontent with photo evidence of his injuries. Having paid $2,200 for this program, we requested only a partial refund for the training our dog didn't complete in their care and for the injuries they caused. We have not received any form of response from this business regarding our request. We do not recommend this facility and feel very upset for what our dog experienced.

    Priority Dog - pet_sitting - Updated May 2026

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