I contacted Caitlin regarding training for my German Shepherd rescue who is 7 months old. After completing the initial evaluation, I felt optimistic that she would be able to work with me to help train my puppy so I purchased her 7 session at-home one-on-one package. During that session she stated that my dog had anxiety which I believed could be true due to her unknown past. She had recommended supplements and a costly CBD oil. On the day of our first session, she called me at the time of our scheduled session and said she had brought along her dog as well as a dog she was board and training. She had not given me any prior notification that the dogs were along with her nor asked for my approval to bring them onto my property. For the first 15 minutes of the session, the dogs she brought along ran around my backyard and my dog (who is still warming up and settling in with new people and other dogs) was rightfully very timid and scared. She then asked me what we would be working on that day and I had voiced to her (in our evaluation session as well) that crate training was very important to me and for the safety of my puppy when leaving my home. She then commented that would require going in the house, where she brought the dogs into my home (once again without asking permission). The dogs continued to be a distraction to my dog who you could tell was incredibly stressed and uncomfortable, clearly unable to focus and train. At that time, she did remove the dogs from my house and brought them out to her car. At this point, we had about 10 minutes left in the session where she pivoted to a completely different subject and tried to train my dog who was still very uncomfortable and scared by what happened previously. She proceeded to make comments with no actual facts that my dog was acting that way because she is "in pain", "has a very weak back" and that her behavior is incredibly "abnormal". I rescued her from an extremely reputable German Shepherd Rescue where she had been examined by a veterinarian and deemed healthy for adoption. Leading up until the moment she and the other dogs arrived my dog was perfectly content and has shown no signs of pain or discomfort in the time I have owned her. I had started giving her the recommended supplements and CBD oil and had started noticing that she was having an easier time settling. She commented that she had noticed no changes in my dogs behavior and that I should start giving her more CBD oil -- once again, my dog was incredibly uncomfortable after the unfamiliar dogs were in our yard/home and her disposition showed that. After this extremely frustrating and disappointing session, I reached out to her to explain how I was dissatisfied by what had occurred during our training session and especially for the price of what her sessions cost. I also voiced how I felt as though the trust had been broken and that I did not believe she was the best fit for my dog and myself. I attempted to end the relationship amicably by requesting a partial refund since she had not fulfilled any services. She provided me a refund at the cost of one singular session (which now after doing further research is an astronomical rate). While I do not discredit that she has been in the business for quite some time, I regret not taking some of the reviews that have been written more seriously, as it appears others have had extremely similar situations where she has given a "medical diagnosis" regarding their pet's behaviors. During this short relationship, she made me feel as though there is something wrong with my dog and has caused us both an unnecessary amount of stress on top of financial loss. read more

Caitlin Nagy was recommended to us for the training of our pit/chow mix Reese. We inherited Reese from our brother. We initially contacted her for help with what we saw as aggression in Reese. Even when my brother was alive it was next to impossible to form a bond with Reese. We figured that she is a one person dog. Simply put, we were scared of her. When we reached out to Caitlin for help her response was that there were reasons for Reese's behavior and that we would explore different avenues. We set up a house visit for our first training. On the day of our visit she explained that before working directly with Reese, she wanted to take a video of us walking Reese. After a couple of minutes of taking the video and observing Reese she determined we should consult with our vet. She was concerned that Reese might actually have a hip or knee problem and be in pain and in need of meds. We made that vet appointment and sure enough Reeese has knee problems. With proper meds, it is everyone's hope that this will relieve some of her pain and hopefully make it easier to work with her. Caitlin's approach is to look at the "whole" dog, as well as teaching us about dog language. We like this approach. Now that we are addressing Resse's physical issues we look forward to our next steps in helping us feel more confident and safe with Reese and her tendencies towards aggression. We understand that this is a process and look forward to working with Caitlin on the rest of this journey! Thank you so much Caitlin! read more

Caitlin is the reason our rescue pup, Kiwi, is becoming such a good girl! During our private training sessions, Caitlin does the heavy lifting of introducing Kiwi to a new command, then reinforcing it before we would all practice to further solidify the commands. We'd end each week knowing exactly what to practice with Kiwi, and so far, she has stellar recall when off leash, knows "sit," "down," "go to bed," and is becoming a pleasure to walk with around the neighborhood (she used to be terrified of cars and would not understand leash walking at all). Kiwi's behavior improvements are remarkable, and we have Caitlin to thank! read more

Caitlin is amazing! Extremely knowledgeable. She worked not only with our puppy, but our family as well. She explained to us 'Why' dogs demonstrate certain behaviors. She wants to make sure we understand what we are training the dog to do! Definitely recommend!! we sent our puppy for day training Caitlin. Great decision. read more

This review is definitely overdue. Caitlin is a phenomenal trainer. She has worked with me and my dog, Bailey in both Private Sessions and in group classes. We have been learning from her for approximately two years. Caitlin is incredibly resourceful when developing and modifying training plans. She has even met us at Trexler Park to work on Bailey's skills. The last time we met at the park we worked on recall and then realized that Bailey had an abundance of energy. Caitlin suggested that we work on loose-leash walking skills instead (which meant that Bailey was able to learn while "burning off" some of her excitement and energy.) [Fun fact: Caitlin works with birds, cats, reptiles, etc, etc] I get very nervous initially when working with a trainer and one of my dogs. My self-talk is usually "why can't I do this the way the trainer is" and/or "I should have taught Bailey these skills before." First and foremost, Caitlin is very positive, encouraging and understands my level of "training anxiety." . And she also takes the time to understand the ever-changing home dynamics; including the relationship between Bailey and our other dog, Bella. Our most recent training was at a group class held in Trexlertown. Bailey was able to ultimately complete a "down" command with hand signals only. We have been practicing daily. Caitlin can be found on both Facebook and Instagram. This week, she demonstrated unique "Kong" recipes to keep dogs interested and working for their food. Recipes are on her blog. I trust Caitlin completely and appreciate her "focusing on the positive" with her canine (and human) clients. read more

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Caitlin is training my dog to be a service dog. I can't believe the difference in Zoey in a few short weeks. Caitlin is great with Zoey but the most important thing is she is great with me. She has lots of patience's and takes her time teaching me. I would definite recommend Caitlin read more

Caitlin gave us a wealth of information and was super flexible with our schedule! All of her tips and tricks have really helped us with our new puppy! If you need someone who is super knowledgeable and will cater to you she's your gal! read more

With the help from Caitlin I have been able to overcome so much with my service dog, Daisy. Both with my disability and in her training. I have severe arthritis in both my knee so I rely on Daisy to help me get things (keys, remote, mail, or anything I drop and can't bend down to pick it up). Daisy also helps me with my anxiety, she is a good cuddler and listener. She doesn't judge me if we need to sit so I can calm down which is super helpful. When I go in public and it's busy I think that everyone is looking at me and judging me but knowing that daisy is by my side I focus on her. Petting her helps when I stand in lines and having her lean on me and give kisses when asked helps when we're sitting in a public area. Daisy used to struggle with wanting to sniff everything, which a service dog cannot do while working. Now she can easily focus everywhere we go. She also struggled with walking nice on leash but with guidance and lots of patience she overcame that as well. Right now we're working on her biggest distraction which is barking and excitable dogs, where she once focused on the dogs and paid no attention to me, we are quickly overcoming this obstacle as well. I don't know where we would be right now without Caitlin's help and expertise. She is so patient, kind, and understanding with us and helps us to thrive as a team. read more

Caitlin is the real deal. If you are looking for an animal trainer that is knowledgeable, caring, easily adaptable and does not use negative reinforcement, she is the one to call! We were at our wits end with our German Shepherd, Ocean. She was highly anxious, reactive to just about every outside stimuli imagineable and attacking our other dog to the point of needing emergency vet care. With a few simple environmental changes and some medication, Caitlin was able to get Ocean to the point of being open and receptive to training. Ocean has made improvements progressively with Caitlin's guidance and support. Caitlin takes the time to check in between sessions and is always available to answer questions regardless of how silly they may be or seem. Caitlin's personality is upbeat and infectious. She has brought a sense of hope to a situation I had deemed hopeless from the start. On day 1, Caitlin told me that there was hope for positive change. Like I have told her repeatedly through the training process, she was right! No matter what she suggests, I highly recommend following her advice. She hasn't steered us wrong yet. read more