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    Educanine Training Services

    5.0 (2 reviews)
    Closed • 9:00 am - 9:00 pm

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    Private dog training

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    Caitlin's Animal Training Services

    Caitlin's Animal Training Services

    (9 reviews)

    I contacted Caitlin regarding training for my German Shepherd rescue who is 7 months old. After…read morecompleting the initial evaluation, I felt optimistic that she would be able to work with me to help train my puppy so I purchased her 7 session at-home one-on-one package. During that session she stated that my dog had anxiety which I believed could be true due to her unknown past. She had recommended supplements and a costly CBD oil. On the day of our first session, she called me at the time of our scheduled session and said she had brought along her dog as well as a dog she was board and training. She had not given me any prior notification that the dogs were along with her nor asked for my approval to bring them onto my property. For the first 15 minutes of the session, the dogs she brought along ran around my backyard and my dog (who is still warming up and settling in with new people and other dogs) was rightfully very timid and scared. She then asked me what we would be working on that day and I had voiced to her (in our evaluation session as well) that crate training was very important to me and for the safety of my puppy when leaving my home. She then commented that would require going in the house, where she brought the dogs into my home (once again without asking permission). The dogs continued to be a distraction to my dog who you could tell was incredibly stressed and uncomfortable, clearly unable to focus and train. At that time, she did remove the dogs from my house and brought them out to her car. At this point, we had about 10 minutes left in the session where she pivoted to a completely different subject and tried to train my dog who was still very uncomfortable and scared by what happened previously. She proceeded to make comments with no actual facts that my dog was acting that way because she is "in pain", "has a very weak back" and that her behavior is incredibly "abnormal". I rescued her from an extremely reputable German Shepherd Rescue where she had been examined by a veterinarian and deemed healthy for adoption. Leading up until the moment she and the other dogs arrived my dog was perfectly content and has shown no signs of pain or discomfort in the time I have owned her. I had started giving her the recommended supplements and CBD oil and had started noticing that she was having an easier time settling. She commented that she had noticed no changes in my dogs behavior and that I should start giving her more CBD oil -- once again, my dog was incredibly uncomfortable after the unfamiliar dogs were in our yard/home and her disposition showed that. After this extremely frustrating and disappointing session, I reached out to her to explain how I was dissatisfied by what had occurred during our training session and especially for the price of what her sessions cost. I also voiced how I felt as though the trust had been broken and that I did not believe she was the best fit for my dog and myself. I attempted to end the relationship amicably by requesting a partial refund since she had not fulfilled any services. She provided me a refund at the cost of one singular session (which now after doing further research is an astronomical rate). While I do not discredit that she has been in the business for quite some time, I regret not taking some of the reviews that have been written more seriously, as it appears others have had extremely similar situations where she has given a "medical diagnosis" regarding their pet's behaviors. During this short relationship, she made me feel as though there is something wrong with my dog and has caused us both an unnecessary amount of stress on top of financial loss.

    Caitlin Nagy was recommended to us for the training of our pit/chow mix Reese. We inherited Reese…read morefrom our brother. We initially contacted her for help with what we saw as aggression in Reese. Even when my brother was alive it was next to impossible to form a bond with Reese. We figured that she is a one person dog. Simply put, we were scared of her. When we reached out to Caitlin for help her response was that there were reasons for Reese's behavior and that we would explore different avenues. We set up a house visit for our first training. On the day of our visit she explained that before working directly with Reese, she wanted to take a video of us walking Reese. After a couple of minutes of taking the video and observing Reese she determined we should consult with our vet. She was concerned that Reese might actually have a hip or knee problem and be in pain and in need of meds. We made that vet appointment and sure enough Reeese has knee problems. With proper meds, it is everyone's hope that this will relieve some of her pain and hopefully make it easier to work with her. Caitlin's approach is to look at the "whole" dog, as well as teaching us about dog language. We like this approach. Now that we are addressing Resse's physical issues we look forward to our next steps in helping us feel more confident and safe with Reese and her tendencies towards aggression. We understand that this is a process and look forward to working with Caitlin on the rest of this journey! Thank you so much Caitlin!

    PetSmart

    PetSmart

    (18 reviews)

    I have a spoiled dog. She didn't come to me that way; I created that all on my own, 1 ice cream, 2…read moretoys, and 3 treats at a time. I take her with me to as many places as I can. One of those places is the Whitehall Petsmart. My girl LOVES people more than anything in the world, and I knew the moment I brought her home, she was meant to be a therapy dog. However, in her enthusiastic love for everyone, she didn't know how to greet them without the exuberance of a tornado. I knew we *both* needed a good trainer. I took a chance on enrolling her in this Petsmart's beginning obedience class and met Darren--the person who quickly became my dog's new best friend. His love of dogs was evident immediately. His approach to training not only focuses on positive reinforcement of the dog's behavior, but the human's as well. The dog and owner really become a team under his guidance. Though I've had dogs all my life and have experience with three other trainers, I found myself gaining new understanding and confidence in how I worked with my girl. Darren celebrates both what the dog achieves and what the owner achieves with their handling, and he gently points out ways to improve or modify training and handling if needed. I became so invested in my dog's education, I signed up for the intermediate class. Then the advanced level and finally the Brain Games class. After all of it, I have a well-adjusted greyhound who is proud to show her tricks and good behavior, who I can take anywhere, who is completely ready to become a therapy dog. In training her, I have become a more relaxed dog owner, and she's become a more relaxed dog because she knows what I'm asking from her. We couldn't have gotten to this point without Darren. All that training came with a lot of trips to this Petsmart. I have interacted with all of the employees and the manager, Sarah, and I have seen their customer service and love of animals in action. These are some of the nicest people I've encountered in any pet store in the Lehigh Valley. They are knowledgeable about their products, ready to give advice when needed, and their smiles are big and genuine. Their excitement to see and interact with pets who come in with their owners is also great to see in action. Regulars, like my girl are often greeted by name from memory, but even the non-regular dogs who come in are called by their names once owners tell them what it is. The people who work there make it a feel-good environment whenever I go. That's not to say that I've never encountered something that I needed help with, but when that has happened, manager Sarah has *immediately* addressed my issue with calmness and professionalism, ready to tackle my needs. With a dog I treasure so much, I wouldn't recommend or frequent just any place or pet store, let alone give a happy review, unless I felt that my business--and most importantly, my dog--was valued and welcome. Definitely not all Petsmarts, but this one--A+.

    I haven't always been a huge fan of this store..... but recent visits have changed my mind!! Thank…read moreyou so much to Haley and Kendyll. Hayley's knowledge of dog food is incredibly helpful. Great selection of food - many "hard to find brands" can be found here. What a pleasant morning and shopping experience. I will be back soon.

    Educanine Training Services - pet_training - Updated October 2026

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