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    Pet Serve

    5.0 (2 reviews)
    Open 7:00 am - 9:00 pm

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    Services - Pet Serve

    Dog walking

    Pet sitting

    In-home pet sitting

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    8 months ago

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    Colonial Kennels

    Colonial Kennels

    (6 reviews)

    "You just said he didn't like bigger dogs. You didn't say NOT to put him with them."…read more This is what I was told by the owner after she returned my 12 year old dog with a bite on his ear sustained during rough play with a dog larger than him. I specifically told the intake person on the phone not to put my dog with larger dogs. I stated that he didn't like bigger dogs under the section entitled "Fears". It was not entitled "Fears that should be challenged so he can grow." We were not notified of that he was injured, and we were only told after we paid. The owner argued and defended her behavior by saying she didn't know I did not want him with larger dogs because I only wrote that he didn't like other dogs. There is no circumstance where it is okay if someone does something that they know you don't like and then defends it by saying "Well, you didn't say NOT to do it". For example, "You didn't say NOT to let my dog poop on your lawn, you just said you didn't like it." Or "You didn't say NOT to eat your cat, you just said you wouldn't like it if I did." This is stupid. We are not living in a Monty Python sketch, The kennel owner believes she knows better than the dog owner, and because of her arrogance, my dog got bit. Now off to the vet we go, and we all know vet bills are such fun.

    This is the worst place to bring your dog to. I had been going there on and off for 15 years, even…read morereferred my friends to her. When I called in I was told I had no file with them. So I asked to call me back once they found my file. I was just stunned when Deb finally returned my call I was told to go elsewhere because I was "rude". I didn't understand at first but then I dawned to me they only use paper records and only for one year. So basically every year it's the client's responsibility to create a new file etc. I asked Deb one more time if she really wanted to kick me out like this and yea, that's what she wanted to do. If you treat a client like this you are not capable of providing the care level I desire for my German shorthair pointer.

    Pet Serve - pet_sitting - Updated May 2026

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