Not going to give any star for this store Everytime we come it's a problem... came in at 6:45pm to use the dog wash and Galliley said the wash was closed for the night, mind you they close at 8pm. I spend a lot of money here on my dogs. I called another Pet supply plus store on Jones rd abs they said they should only be shutting down after 8pm and doing washes in between, and they should not be shutting it down early, I feel very disappointed in this location I don't think I will be coming back to this location. read more

Disappointed that I drove from Tomball to take my dogs a bath and galley said they closed the pet wash it was literally 6:50 when we got there granted the store closes at 8 we've been here several times to bring out dogs before closing to wash and never had an issue tha washing of the area is done after every bath so I didint understand the issue . Gally was the employees name . So disappointed! read more

Pet Supplies Plus Champion Forest - Pet Stores Near Me - Spring, Texas

I really enjoyed visiting Pet Supplies Plus today! I notice a trash can for pets right out front. That's very convenient. This was my first time visiting and soon as I walked in I was greeted! I didn't tour the entire store because I was in a rush! But the store was awesome the areas I breezed through. The pet wash stations looks so spacious! And you also get privacy! This is perfect for your fur babies! I notice they have an adoption area/ I believe it's for certain days. Once I saw they sale science diet I said to myself " they have a customer " Customer service was great! I was asked would I like to join the rewards program! Which I did! I'm excited to see what deals roll in or updates. I will definitely be returning. read more

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Love this store. They are competitive with all other pet stores providing friendly service and fair prices. I have been and will continue to be a loyal customer and refer others to them. read more

Friendly atmosphere, excellent customer service, good selection of foods, treats, toys and anything else you'd like. Groomers are gentle and kind to my skittish little dog and do a wonderful job calming her. I am thankful for the rewards program and the coupons that save me money. read more

Ian went way ABOVE AND BEYOND to help my pups be comfortable with their grooming experience. Thank you Ian!

Great products, prices, sales and service! The food I get my dogs is a bit pricey as it is really good quality, but this store always had great sales and coupons to save me money everytime. Janene read more

I was having a terrible week. I went in knowing I needed the app and didn't know how. I had rewards. So I picked out the toys for my dog and ask for my crickets for our turtles. Then I hear from the checker that it was his first day. "OH no" I am not in the mood for this. I will cry at anything. So an asst manager comes over they don't know really how to do the app either, but all 3 of us learned together and Johnny the new guy even learned how to sign up a new customer all by himself. Great attitudes, good teamwork and good atmosphere. I am glad I gave them a second chance. They deserved it! Keep up the good work. read more

Maybe a new manager. When we question her about a discount sign she angrily said the discount was on a size they didn't carry and refused to give the discount on the size they did carry & have available. When we ask if but posting the sign it appears it was a BAIT and SWITCH and then she told us to leave after refusing to give us their customer service number! The other employees were nice and apologizing for her poor behavior read more

Great customer service thanks to the bald guy he was awesome will be back against this location on Champions Forest

Ashley does an amazing job on my teddy! She has been grooming him for several years now. I highly recommend her!! read more

Pet Supplies Plus Champion Forest - Ashley does an amazing job on teddy, he loves her and so do I - Pet Stores Near Me - Spring, Texas

REALLY RUDE employee. My husband was promised on the phone that I could exchange wet food for dry food of the same brand because one of my dogs died suddenly. When I got there, after driving 25-30 minutes, the woman refused to let me make an exchange although they sell multiple varieties of the same brand. Even after talking to her manager and hearing my husband on the phone, she gave me dirty looks and reminded me for a second time that they're making an exception. I bought 3 5-lb bags of food and paid the difference to make it worth their while. I'm making an exception and never going back there. It's bad enough that I lost my dog. Then I had to endure crappy attitudes from an anal retentive and rude employee. read more

Ashley K is great, she does a wonderful job grooming my dog and he loves going. She's very considerate with his occasional special circumstances. read more

Love having this so close to home! They're always nice and have everything we need for our dog.

Rosie loves her Pet Supplies Plus team. She always picks out a toy for good behavior! read more

Pet Supplies Plus Champion Forest - Rosie on the fourth hole! - Pet Stores Near Me - Spring, Texas

Product availability is great and the staff are welcoming and friendly, as well as the store being neat and clean.

This pet place just opened and I highly recommend taking your pets there. I have a 7 pound 13 yr old schnauzer and a 85 pound 5 yr old German shepherd. Both were on prescription food for sensitive stomachs. I took their food in and they spent 30 minutes seeking close to /better ingredients for my dogs. We found better (and less expensive) food and they both are doing great. I took Lolli (German Shepherd) and used their self serve dog wash. It was awesome as I used the store oatmeal shampoo and blow dryer. She loved it. I found my new pet store!!!! Also become part of the pet rewards program!!! read more

It's not the store, but the company. Sends fliers in the mail, requires you to open an account, the promo code does not work & now the junk emails start. Physically go to the store & they can't help at all because it has to be online. The store was great & the coupon got me in the store....for the last time. Reminds me of an automobile dealership stunt. read more

The store and staff are great! They always have everything I need. I'm rating this place 3 stars today because i got my husky groomed here today and when i got her back she was still damp from her wash. It is crucial huskies get fully dried because it's not good for their skin to stay wet due to their thick coat. I have gotten her groomed here in the past and had no problems but was dissatisfied with my trip today considering i spent $100 and had to dry her myself when I got home. I will say that i recommend the store but after today I wouldn't recommend the groomer. read more

The staff here is always friendly and helpful. Extensive stock of food, treats, supplies, care and maintenance products for all pets. Nice gift line, too, for any occasion. They carry our dog's brand, Open Farm, which is super helpful. And, our dog loves to shop in the store. read more

Great store especially when I found out it's family owned and not corporate. I used to shop at the feeder store for my pups but their prices are a little cheaper. All around great store. I've used their grooming service as well and very pleased. Stephanie was great both times. read more

They can be pretty pricey but you're definitely paying for the customer service, which is always so helpful and pretty knowledgeable so if you need a good smile or to release serotonin stop by! read more

I used their self serve dog wash today. The employees were friendly and helpful. The wash was clean and stocked with several choices of shampoos. I'm glad we gave them a try! read more

If you haven't been here for pet supplies, you are missing out!! The employees make this location! They are so friendly and welcoming!! I'm so appreciative of all of them. They make you feel like family. They have great prices as well as a self service pet wash. I love that they are open later also. read more

I'm scared to recommend because then I'll have to wait. Best self serve bath out there-hands down.

This is a great pet store - super helpful employees always friendly. The groomers are excellent- Stephanie is great takes good care of my guy and he always looks great! read more

First time coming here did the self serving dog wash it was amazing and everyone was so nice and welcoming definitely recommend and will definitely be returning. read more

Love this store. The managers & lead staff are always super helpful & so friendly. I now prefer to shop here instead of PetSmart & PETCO. All of the staff are super friendly & always offer their help. I highly recommend the Champions Forest location! read more

We moved to Houston in January 2022 and found this to be a great place to get my labradoodle/wolfhound mix rescue groomed. She has lots of anxieties however, Stephanie is patient and calm with her and consistently does the best job anyone to date has done grooming Annie. The whole staff here is friendly, welcoming and they provide great customer service. read more

I love this store. I use curbside, which is wonderful. Everyone here is cheerful, kind, and treats me like they've always known me. I have never had a bad experience. read more

I am so glad I found this place! The prices are less than petco and they delivery your order if you spend over $35!Plus everyone is incredibly friendly and helpful. Win Win in my book. read more

Great location, friendly & knowledgeable staff and a large selection of products for all pets. Join their rewards program for great discounts and gifts on your pet's birthday! read more

i don't understand why places like this even sell fish.. they clearly don't know how to take care of either salt, or freshwater.. Im an experienced and knowledgeable fish-keeper, so heres what i saw. 1. there was a Tang in saltwater so badly covered with ich, i don't know how it was still living, no label on the glass saying "not for sale" or "currently being treated" 2. there where black neon tetras covered in a bacterial infection. starting from the mouth, which appeared to be mouth rot.. again no label indicating they were being treated.. 3. every single tank had ALOT of uneaten food at the bottom, which was decaying, and pumping ammonia into the water, contributing to all of their bacterial issues.. 4. there was left over decaying bits of algae wafer in every tank.. even for fish that clearly need a high protein diet and don't even care for wafers?? that also, was contributing to their bacterial issues. 5. There were 2 oscars about 3 inches long, housed with way too many other SA cichlids in a 5 gallon tank. one of the oscars had a sunken in belly, appeared to be internal parasites.. those parasites likely infected the other fish it was in there with.. again, no label on the glass indicating they were being treated, or not for sale.. Sadly, places like this continue to sell fish to families.. sick, and neglected fish.. this is because A- companies like this provide the BARE minimum for their staff to work with, this includes tiny tanks, and one big filtration system in the back instead of having each tank on their own filtration system like it should be.. because these companies simply save wherever they can B- the company themselves don't know how to care for these fish, so how can you expect them to teach their employees? you'd have to hope the manager is educated in fresh and saltwater livestock before hand.. which usually isn't the case.. Dont buy fish from a place like this. ever. if you want your fish to THRIVE and not just live, than you need to start with healthy live stock.. and this IS NOT the place to get it. read more