I am very disappointed with my experience at Feeders Pet Supply today. We called at 4:17 PM to ask…read moreif the dog wash was still open. The employee on the phone, who already had a poor attitude, told us we had 20 minutes. We took that at face value, knowing it was Labor Day, and drove straight there. It only took us 7 minutes to arrive, and we walked in at 4:25 PM. To our surprise, they denied us service, saying the dog wash closed at 4:30. Not only were we misinformed over the phone, but we were also treated very rudely in person. If we were told honestly that they were closing soon and wouldn't take anyone else, we would have understood and not wasted our time. Instead, we were given inaccurate information, then turned away, and treated disrespectfully in the process. This was extremely unprofessional and upsetting. I would not recommend this location based on the way we were treated.

We have a 19 year-old leopard gecko that primarily eats crickets. When we moved here three years…read moreago, we checked out several pet stores in town (including one very popular store in Old Town) and found none of them have the quality of crickets that Soldan's does. Half of the crickets from the other store would die within a day despite being placed in a clean enclosure with proper food and water. I will buy two dozen crickets from Soldan's and the majority will survive for weeks. Highly recommend getting your reptile food here!

First off, they had the harnesses I was looking for. Second,…read morethere was a clerk, Jenna. This gal was aces. She saw I was waiting and left the product she was working with to assist me. She listened, walked me to the item, then went right back to the spare register to assure I was helped right away. This young woman had a great personality, she reacted to our conversation, she was wonderful. I would highly recommend this store and if you're lucky, Jenna will be working.

The knowledgeable employees and the way they care for the pets is better than the big box stores.read more

The place has an amazing range of animals and so much to look at. The downside - under maintenance…read more I feel bad for the animals. When we came in we were greeted by a worker and asked if we needed assistance. Asked about prices on mealworms. Sheet is on the table. Asked about spiders, took us straight to the spiders! Sadly - I think the business would be better off with hiring more employees or cutting down on animals to keep up with housekeeping. It's understandable being short staff nowadays but the poor animals don't deserve to be in dirty tanks or crammed spaces. Many meals, accessories and supplies to choose from for your pet. We spent a good thirty minutes in the store. It is a decently sized store - when you think you hit the end you hit another corner. Kid-friendly. We had a friendly older gentleman who informed us of the sea hare slugs that surrounded the tree that was growing in a water tank. It was pretty cool!

Staff is really knowledgeable and helpful with all questions. We've been going there for a while…read morenow and are always impressed with the selection they have for all pets. The fish section is particularly impressive with some of the best and widest range available. It's always fun to just stop in and look around even if you aren't looking for anything specific!

I was just at Petco to get a price quote on a few items and the lady with the red hair was…read moreabsolutely nasty and rude as hell you guys need to fire her and get staff members that actually enjoy their job instead of being rude to your customers absolutely pathetic!!! If you don't like your job then quit

The Store Manager was nasty from the time I went in to the time I left. I am a retired accountant…read more I gained 35 pounds after I retired, and my clothing now mostly consists of jeans, a shirt, and tennis shoes. I wonder if she would treat me the same if I wore a suit instead. With all the pet stores or pet supply stores in the area, I would think the Store Manager would want to have return customers.

They had a lot of animals but they don't have a lot of reptiles though I wish they do because I…read morelove reptiles,amphibian and also mammals .

They are a well stocked store that always has what we need in stock for our cat and our dog who eat…read moreparticular favorite foods and snacks and supplies and toys at market prices, no overpricing. We call ahead to make sure at the Lansing Marketplace store. I am a shopper and not connected to the store in any way, just a satisfied customer. Same price as Chewy, Walmart, and the other local store but carry a wide variety and always willing to check stock for us. No hit and miss. Worth the stop. Grand Ledge customer.

Just an unbelievable action and great customer service they really made my malamute feel like he…read morewas really pampered with just unbelievable friendliness and super Duper attention to Detail. We really felt like his coat came out nicely conditioned and with a great attitude just strongly recommended with easy parking go see Whitney for smiles.

I use the dog wash and staff is always helpful and respectful. If they are busy or talking they…read morealways stop to help. Highly recommend shopping or using the dog wash.

I've had my dog groomed here twice and both times the staff have been professional, kind, and more…read morethan willing to answer questions with Very clear communication. I have a SD (Service Dog) and it's a big deal to leave her with other people for extended periods of time and walk away, but Ashley S who groomed her on December 17, 2023 was amazing at reassuring me and Bella. Bella has a double-undercoat and weighs almost 50lbs. I had her deshed, nails clipped and ground, paw pads shaved, trimmed & styled, shampooed, ears cleaned, and teeth cleaned. It cost $115 (I paid extra for a coupon book they were offering). The only reason I give this location 4 stars is because the main store has too many puddles of pee everywhere every time we go into the store.

Charged me an extra $10 to supply my own shampoo for a bath for my dog who has skin allergies…read more Outrageous. Should have been charged the going rate or less for supplying my own shampoo. Rip off, stealing and immoral business. I'll never go back. Found a local business that is honest.

The pet store is huge and has full service grooming. Their selection of products is impressive and…read morefor the quality, much more reasonably priced than petsmart or petco or any other bigger name pet store. The groomers are all so helpful and there's a different grooming special each day of the week. The staff is usually very friendly and there is always someone nearby to answer any questions you may have. I come here almost exclusively now, so y'know, I'm a little biased. But I like the service, my dog doesn't hate me after getting his nails trimmed, oh! and the vip pet card is a good deal, so sign up for that.

Big thank you to Summer in your grooming department for her patience with my dog that I recently…read moreadopted. My 1.5 yr old pup had a tough start before I got her so she is a little unsure and working on her confidence. Summer handled her beautifully and now her coat is silky soft and shining - and her nail trim is perfect. Thank you Summer I appreciate your expertise and hard work!