The pet store is huge and has full service grooming. Their selection of products is impressive and…read morefor the quality, much more reasonably priced than petsmart or petco or any other bigger name pet store. The groomers are all so helpful and there's a different grooming special each day of the week. The staff is usually very friendly and there is always someone nearby to answer any questions you may have. I come here almost exclusively now, so y'know, I'm a little biased. But I like the service, my dog doesn't hate me after getting his nails trimmed, oh! and the vip pet card is a good deal, so sign up for that.

Big thank you to Summer in your grooming department for her patience with my dog that I recently…read moreadopted. My 1.5 yr old pup had a tough start before I got her so she is a little unsure and working on her confidence. Summer handled her beautifully and now her coat is silky soft and shining - and her nail trim is perfect. Thank you Summer I appreciate your expertise and hard work!

I've had my dog groomed here twice and both times the staff have been professional, kind, and more…read morethan willing to answer questions with Very clear communication. I have a SD (Service Dog) and it's a big deal to leave her with other people for extended periods of time and walk away, but Ashley S who groomed her on December 17, 2023 was amazing at reassuring me and Bella. Bella has a double-undercoat and weighs almost 50lbs. I had her deshed, nails clipped and ground, paw pads shaved, trimmed & styled, shampooed, ears cleaned, and teeth cleaned. It cost $115 (I paid extra for a coupon book they were offering). The only reason I give this location 4 stars is because the main store has too many puddles of pee everywhere every time we go into the store.

Really horrible experience with the groomers last year - my dog was clearly traumatized - kept…read morethere all day and never let out for a bathroom break. He was bleeding when I came to got him. I feel like a horrible pet mom and I can't believe I paid for the serivce

Great, personable and knowledgeable assistance and a spacious store. You can zip in and out for an…read moreitem or bring your puppy/dog in on a leash to help it get acclimated to more experiences.

I drive from Lansing to shop at Joey's Pet Outfitters in Williamston. I found them thru a google…read moresearch and im glad I did. Staff is helpful, friendly and knowledgeable.

What a great place to take our dog! The worked came right out and talked to my pet. He came out…read moreand made my pet comfy and explained everything they were going to do. My dog is a Saint Bernard so he's huge but they didn't mind at all and the price was great! I would definitely recommend and I will be going back!

Everyone has always been very nice at this store but I wish the store would not sell beta fish…read more They're beautiful but it's not healthy to keto them in those small plastic containers. They can't make it for long like that. Please share with the corporation that this is upsetting to see.

Have had good luck here. Their food is the best! Also, they are knowledgeable and willing to…read moretake time to answer questions. I drive from Portland to get their food. The only thing I don't like is their hummingbird feeders. I prefer the old style and I think my hummers do to. I made a system they sold me that I can put 4 feeders and 3 orange slices and 4 cakes for wood peckers. It's 20 feet tall and has a baffle that makes it impossible for squirrels to get to. It's perfect! The knowledgeable staff will help you pick out which pieces are best for your situation. Can't get that kind feeder or counseling anywhere else!

Great products, beautiful layout and clean store. Staff is very knowledgeable about all things…read morebirds and how to feed them (including how to feed or not feed squirrels!) I picked my mom up a great gift for Mothers Day and already plotting out my next purchase.

Amazing 1st time experience. They were understanding and gentle (with me being nervous). My dog…read moretook to them very quickly. They called when they had an alternative plan for drying my dog as the blow dryer was making him anxious, which was greatly appreciated. We scheduled our next visit and will gladly put him on a schedule. They were helpful with recommendations regarding vets and training. The area is great to walk around and shop while you wait.

Debbie and her team are amazing!! They are so caring and their love for the furbabies they groom…read moreis apparent from the minute you walk in the door. The pricing for grooming and nail trims are very reasonable (and are comparable and.... more affordable than several other local groomers). They continue to run a discounted nail trim deal the 1st Saturday of the month- the regular cost is only $15 for trim (clip w dremel). Old Town Tails is the only place I trust to groom my pups.

Crystal is an amazing trainer, she is a dog lover first and uses that to train the pups using…read morepositive reinforcement rather than negative like shock collars or things of that nature. You will not be disappointed. I highly recommend the personal sessions. You better book your time slot fast she she will fill up quickly.

I've never dealt with someone so unprofessional. Our classes were in the middle of a store, never…read moreeven set an actual time for classes, as it was 11 at one point, then 12 at another point. Classes were supposed to start May 19th... and they are only on the third class. She will not refund me even though we had only went to the first class. When I asked for her to let me know a time that would be good for a makeup of our second class, she never responded to the question. I'm extremely disappointed with Crystal. She never once acknowledged my dog in our first class. So if you have 100 dollars to throw in the trash, I recommend the class! But if not, then I don't recommend Passion Fur Paws and I would take your business elsewhere. I'm not sure how my dog is supposed to learn when the trainer doesn't even acknowledge her.

We take both of our cats and our two Shih Tzu to Haslett, and I've been extremely pleased with them…read moreover the six years we've been using them. The office staff are friendly and helpful, the vets are wonderful, and they seem very caring and professional. Some people complain that they want "too many tests," but most of the ones I've seen recommended for my own pets are what is considered best practice, per friends in the veterinary field. They always err on the side of caution. I appreciate that... I would rather know that we have covered all our bases than save a couple of bucks. Speaking of, I've also heard some people complain that they are too expensive. I think they are slightly pricier than other clinics in the area, but not massively so. I also feel like they provide a very high standard of care, and to me that is worth it.

Dr. Wagner killed my dog with prescribing too low of an insulin dosage. Wouldn't recommend this vet.read more

I love A Pleasant Dog and have been training with them for 5 years with my oldest dog who has…read morelearned agility, earned a TKN and a TKI (trick dog notice and trick dog intermediate titles) and was able to overcome his reactivity to earn his CGC (canine good citizen title). Most recently I've started scent work with my new puppy and have been attending the basic obedience classes with the puppy. The trainers are friendly and knowledgeable and the classes are fun. But, most importantly, we've seen great results and I truly have 2 pleasant dogs.

Their training of young dogs was fine, but the ancillary services available later aren't worth the…read morecost. Young staff member lectured us if we were a little late, claiming we were throwing their whole schedule off. Rarely were there other vehicles or customers there, so I'm not sure how that was possible. Their services usually took 5 -10 minutes, with every minute of it seeming rushed, adding anxiety to our dog. Staff member didn't appear to have maturity to handle challenges, or interested in our dog. Based upon what staff we've met, you might get a good experience, but you're just as likely to get told that any problem is because of you or your dog, and they can't help you. Oh, and they pre-charge for the services, so if you don't have a good experience, well, that must be because you did something wrong. Pleasant for their accounting, not so much for your dog.