We have a 65 lb spaniel mix and we don't get her groomed very often except for family photo time…read more She is very energetic and can be a little difficult to work with. First, let me say that the Classy Canine was extremely accommodating of our holiday schedule. They were extremely patient and gentle with Bella and gave her the best trim she's ever received. I didn't even truly appreciate the detail until we got home from vacation. The trim lasted much longer than any previous groomer. She was also so soft! They even did a good job trimming my terrified pitbull's nails when I came to pick up the spaniel. Prices were roughly equivalent to Petsmart. I would recommend!

They're the best groomer in the Lansing area. Very professional, very clean, great grooming…read moreskills, very easy to schedule appointments, and very reasonable rates. I've been taking my dogs there for 15 years and I highly recommend them to you.

Lesson learned! You get what you pay for. We wanted to save some money on a dog groomer, and we…read moregot a CHEAP groomer. We have been taking our dog to Cindy for a while now, and every now and then he comes back with a random chunk of hair missing or a random area almost shaven. This time he got really hurt. She got too close with the clipper between his tail and genitals, causing a big irritated and bleeding spot. The poor thing can't stop whining. We let her know about it, and she just suggested that maybe that spot was already there... It goes without saying that we are not coming back, and I suggest you stay away from this place as well. Keep your pet safe.

From the owner: The Paw Spa, with Cyndi is a gentle and loving pet grooming in the comfort of my home shop. A one…read moreon one experience for your pet. I offer soothing oatmeal bathing, gorgeous grooming and any special services your animal's parents desire. .

It's been almost a year since my last visit and I recently brought my 2 eleven year old beagles in…read morefor a 13 night stay. Being that it had been a while, I was prepared at check in to explain the dogs feeding schedules, interactions with other dogs, etc. So, right after we were greeted, Alison began asking if anything had changed since our last visit and explained from memory her understanding of my feeding preferences, rare seizures, my request for no interactions with other dogs (my dogs - littermates - unfortunately were never socialized and can't be with other dogs without being highy stressed) etc . I was really impressed with how well she knew and remembered my dogs as well as her professionalism. We took them back to their shared suite they had fresh running water, bonies on the bed and the TV tuned to their fav channel. I felt good when I left and knew that my dogs (as always) were in excellent care. When I picked them up 14 days later they were very relaxed (really setttled in - not sure they wanted to go home with me) and they looked fantastic thanks to a grooming session (undoubtedly, the dogs loved that extra attention). I was given good feedback from the groomer who made a point to chat with me as were were leaving and shared the dogs did really well and loved the bath which I appreciated, being they had never been professionally groomed before (unless you count the water hose and bucket of dog shampoo in the backyard). I especially appreciated how I could see my dogs interact with the staff they day I picked them up to go home. This confirmed to me that my dogs enjoyed their stay and trusted the staff (translation - they got lots of attention - the point of their existence). In my last review of this establishment I only gave 2 stars, and while my my dogs had been well taken care of during that stay, one of my dogs had tweaked her leg somehow right before I picked her up to go home. The low star rating I gave was more of hurt feelings on my part (no one followed up with me) and was not a relection of the quality of their care. The proof in my dogs behavior - they love it here. THANK YOU to all the staff who looked after them, walked them, fed them, groomed them, talked to them, cleaned up after them and gave them endless belly scratches and hugs.

Had to pick up my dog early with a frantic call from staff that my dog was having anxiety and…read moreshaking from stress when I picked her up,the rooms where they board them look old and unclean,the day we dropped her off one of the staff members remarked,oh we had an accident in the room where my dog was to stay,water all over the floor and not dry and very confined even for a Yorkie,then to come home with bloody stools,means she was not eating well while she was there and overly nervous and defeated looking,thanks for nothing and also the haircuts are atrocious.

We have been going to Annabelle's for a few months now and the socialization that my dog gets there…read morehas been incredible! What's great about it is that it's not a free for all, dump them in a room and that's it. At Annabelle's they have some play time, go for walks, rest time, outdoor time...and they put them in groups based on play style. They also work with my puppy on any puppy issues that he might have. I highly recommend Annabelle's for your dog!

Candice always does a great job with my difficult to groom dog. The ladies at the front desk are…read moreextremely helpful and kind too. We have taken two classes from their trainers as well. Great job Annabelle's!

Amazing 1st time experience. They were understanding and gentle (with me being nervous). My dog…read moretook to them very quickly. They called when they had an alternative plan for drying my dog as the blow dryer was making him anxious, which was greatly appreciated. We scheduled our next visit and will gladly put him on a schedule. They were helpful with recommendations regarding vets and training. The area is great to walk around and shop while you wait.

Debbie and her team are amazing!! They are so caring and their love for the furbabies they groom…read moreis apparent from the minute you walk in the door. The pricing for grooming and nail trims are very reasonable (and are comparable and.... more affordable than several other local groomers). They continue to run a discounted nail trim deal the 1st Saturday of the month- the regular cost is only $15 for trim (clip w dremel). Old Town Tails is the only place I trust to groom my pups.

Anyone who knows me can tell you that I love my dogs Elly and Barkley. When we travel on extended…read morestay we AWAYS give our dogs the gift of staying Granny's! They hate to come home and I know they are being taken care of as well if not better than at home. Great for smaller dogs. Fantastic fenced in area to run and explore. Granny Michele genuinely loves dogs and treats them as if they were her own. I sincerely appreciate having Granny available to watch Elly and Barkley

Our dogs are part of Michele's family/pack! We trust her with our fur kids at all times - for…read moreeverything from walks to day care to long-term stays. I highly recommend Granny's to anyone looking for quality pet care in the Lansing area

We take both of our cats and our two Shih Tzu to Haslett, and I've been extremely pleased with them…read moreover the six years we've been using them. The office staff are friendly and helpful, the vets are wonderful, and they seem very caring and professional. Some people complain that they want "too many tests," but most of the ones I've seen recommended for my own pets are what is considered best practice, per friends in the veterinary field. They always err on the side of caution. I appreciate that... I would rather know that we have covered all our bases than save a couple of bucks. Speaking of, I've also heard some people complain that they are too expensive. I think they are slightly pricier than other clinics in the area, but not massively so. I also feel like they provide a very high standard of care, and to me that is worth it.

Dr. Wagner killed my dog with prescribing too low of an insulin dosage. Wouldn't recommend this vet.read more

I've had my dog groomed here twice and both times the staff have been professional, kind, and more…read morethan willing to answer questions with Very clear communication. I have a SD (Service Dog) and it's a big deal to leave her with other people for extended periods of time and walk away, but Ashley S who groomed her on December 17, 2023 was amazing at reassuring me and Bella. Bella has a double-undercoat and weighs almost 50lbs. I had her deshed, nails clipped and ground, paw pads shaved, trimmed & styled, shampooed, ears cleaned, and teeth cleaned. It cost $115 (I paid extra for a coupon book they were offering). The only reason I give this location 4 stars is because the main store has too many puddles of pee everywhere every time we go into the store.

Really horrible experience with the groomers last year - my dog was clearly traumatized - kept…read morethere all day and never let out for a bathroom break. He was bleeding when I came to got him. I feel like a horrible pet mom and I can't believe I paid for the serivce

I took my ragdoll cat to Kelly's for her first grooming experience. They were so helpful and kind,…read moreand totally put my mind at ease. They did a great job on our girl. They bathe, dry them, clip their nails and clean the ears as well. My kitty was calm and relaxed when I picked her up, and her cut was just what I requested. Not sure what the others on here are complaining about, getting cursed at, etc. The service and people here are fantastic. I will be bringing my kitty here again!

My dogs 4-yr long pet groomer moved and I had to find someone new. I tried a few places and one was…read moremeh the other gave my dog a botched haircut. I decided to call this location and tell them my concerns and got an appt. They were great and I've been coming here now.