Kind and helpful staff and they carry unique products. Worth the drive, but can be pricyread more

I'm so happy I found this shop! The employees are so nice and helpful and my cats love the new raw…read morefood I got for them! I'll go here forever!

One of the few places around Melbourne that offer Fromm dog food. Really love that they have…read moreflexible hours since we have to drive aways to pick it up. Staff is always pleasant.

Brad is the best Schnauzer cut and cat lions cut we have had in this city. His pricing is great!…read moreBetter than I've found specially since I bring all 3 pets to him, he will help you out with a deal! Im really happy to use him and have found him. Highly recommend over others who were more expensive and did not have a Schnauzer cut mastered. Thanks Brad!!

I used to visit Incredible Pets when I was at their previous location in Melbourne FL. My family…read moreand I visited this location and I wasn't blown away by their selection of pets. They also used to have an enormous Alligator Snapping Turtle, but they don't have it any longer. They have the name "Incredible Pets" but they just don't have very many incredible pets. On our visit, we came upon a cute baby tortoise, and we were considering getting it, and we were told that he wasn't for sale, but there were no signs or anything letting us know this before we got our hopes up. In fact we only stopped a team member to ask why the tortoise had white markings on his shell, before we found out that it wasn't for sale. I also felt that they should do something to prevent customers from seeing them feeding live animals to the other animals. I walked by a small snake tank, and the snake was in the process of eating a live tiny pink baby newborn mouse, and this really disturbed me deeply. I was raised to love all animals, and we had several pet hamsters growing up as well. Incredible Pets will literally try and sell baby hamsters to their customers, and then turn around and expect their customers to be okay with stumbling upon a newborn baby mouse getting eaten alive by a snake. It really disturbed me. I literally walked around the store trying to talk myself out of having a panic attack, only to stumble upon a tank with a giant toad inside, and then see a tiny adorable white mouse, shaking to death in the opposite side of the tank, that was put in the tank to feed the toad. If Incredible Pets can't feed their animals at night, feed them after hours, cover their tanks during feeding times, or feed them in the back of the store, couldn't they at least put up warning signs for their customers? Children do not need to see this type of thing happening. I obviously didn't enjoy myself here, and my family and I left this store in agreement that it was way too over priced. I did see the employees working hard here and they were all very friendly and helpful. I saw the store was also very clean and it well stocked with pet supplies as well.

This pet store has almost anything for your exotic needs…read more I'm a cat owner and this is NOT a place I go for my cat nor for dogs, however, I also have a snake and this place is a haven for reptile, bird, and small mammal enthusiast. They have amazing cage set ups, decorations, foods, toys, health and wellness supplies extraordinarily educated Staff members that clearly have a passion for these critters. It's a zoo in so many ways, but one you can find your new best friend in and take them home with all the knowledge you need to give them a beautiful new home and make them a well cared for new family member. After visiting this place for years on end, I hate that I haven't wrote a review sooner because this place is truly a gem of Brevard for any of those that want to see, touch or care for their own unique family members.

It is so considerate of this business to set up vet visits for inoculations for our pets on…read moreSundays. It is very convenient to have this access on a day when most people have time off from work and vet clinics are closed. Vet clinic Staff is very friendly and helpful.

We went for chickens and bought have the store!…read more They have gender confirmed chicks, ducks and everything in between! Everyone was very friendly and helpful. I will say the kids working there don't know much about the chickens or products so that could be tough if you're going in with questions but also to be expected. We get our feed there, seeds, tools and LIVE CHICKS! it's also very clean, there are sales often and we will keep going back!

Most hobbyist complain about the big stores like petco, but I have nothing but praise for this…read morestore. I have been here several times throughout the past few years and all my experiences were positive. The one experience that prompted me to write a review was the level of service and expertise that I received yesterday. I am looking at a starter aquarium for my kiddos and met Christina (I hope I spelled it right), the fish area manager. She was amazing! Very knowledgeable, gave me great advice on setting up my tank and what I needed. Took her time to explain everything, what a great level of customer service. She walked me through the setup and even helped me compare products to find the best ones for my needs. Christina was also a sweetheart with my kids! She made a "big store" feel like a friendly neighborhood store with her kindness and expertise. PETCO you really hit it out of the park when you hired her. I'll update pics once I have the tank set up.

UNACCEPTABLE!!!! DONT WASTE YOUR TIME!!!!!!!!! I had a…read morescheduled an appointment for months. I spent 45 minutes getting to the store on time. The GOTH girl at the counter said upon arrival that she's too booked. I said I have had an appointment, FOR MONTHS! She looked at my dog for 2 seconds and said they don't groom dogs that have mats in their hair. My dog is not matted. What a pitiful excuse. And Duane the manager is a wimp who just stands there with hands folded. DO NOT WASTE YOUR TIME HERE!!!!!

I usually groom my dog Henry myself because I had so many bad experiences previously so I was quite…read morenervous about leaving my dog to Heather Haberger. I was pacing around in the nearby stores and peaked in through the window a couple of times. Nervous crazy dog mom as I am I couldn't be happier, Henry has never looked this good ever, I can't stop looking at him Heather did an amazing job Thank You

I totally wasn't expecting to review the store, but the customer service was so good from multiple…read morestaff I just had to. We went in and needed assistance at the back and the staff member was all smiles and very helpful. Then at checkout, the person at the register was very friendly. I walked out saying, "wow they are so nice in there". Btw, they had everything we needed for our pets.

They have great pet food & can give great suggestions . It's very clean & neat. We like to try new…read morefoods for our pets . They have foods that you can find other places

Place is dark. Shelves look a bit sparse. Undercapitalized and understocked doesn't portend well…read morefor a pet food store a block from PetSmart.

Poor community involvement. Store was not helpful and I was referred to Corporate which was also…read moreclueless as to where to find the request for a contribution sent 6 weeks ago. Shameful

Pet Supermarket is awesome. The people here are very caring, friendly, and I and my boys were…read moregreeted by many associates and management. I felt valued here, and was able to get people to direct me to particular products, rather than pointing (I hate it when people point and then walk away). The selection is good, although not nearly as good as the major chains (Petco, Petsmart). Nonetheless, I felt better shopping here. Plus, I didn't get crap for my puppy checking out the ferrets, rabbits, rodents and birds. My motto is "you can look, but you can't touch/chase."

Star did An amazing job grooming my doodle. I only did a mini groom, but they cleaned up her paw…read morepads, ears and brushed her out really well. The place was immaculate and they gave hazy a fresh treat upon arriving. When I picked her up, hazy was really happy whereas at other groomers she's sometimes really scared. I am really thankful for what an amazing job star did on hazy and I would love to have her groom her again in the future.

They're really good with my two Chihuahuas. They do their nails and they did a good job when I did…read morea full grooming. The girls are very nice. I highly recommend this group. My dogs are like my kids and they treat them that way.