I sent this to you on Sunday May 31st and haven't gotten a response. I was hoping to resolve this…read moreprivately but since you're irresponsive, I don't have a choice. Dear Grooming Team, I am writing regarding my dog, Churro, who was groomed at your salon on May 30, 2026. Unfortunately, I am very disappointed with the quality of his haircut. I have attached a photo, though I have several others that show the same issue. As you can see, the fur is very uneven and choppy in multiple areas, and the overall finish does not appear professionally groomed. What makes this especially frustrating is that payment, including a tip prompt, is requested before the owner has an opportunity to see the completed groom. As a result, I paid for the service and tipped before realizing the condition in which my dog would be returned to me. I understand that some dogs can be challenging to groom. However, if the groomer was unable to safely or effectively complete the haircut, I would have appreciated being contacted. In that situation, I would have preferred a bath, brush-out, nail trim, ear and eye cleaning, sanitary trim, and any other appropriate services, rather than an attempted full haircut that resulted in this outcome. I would have gladly paid for a reduced grooming package had that recommendation been made. I am happy to provide additional photos if they would be helpful. Could you please let me know how you would like to address this situation? At this point, I am disappointed enough that I will likely seek another grooming service in the future, but I wanted to give you the opportunity to review my concerns and respond. Thank you for your time, and I look forward to hearing from you. _________________________________________-- This site doesn't allow for pictures, so sadly I cannot post the disaster you made out of him.

Star did An amazing job grooming my doodle. I only did a mini groom, but they cleaned up her paw…read morepads, ears and brushed her out really well. The place was immaculate and they gave hazy a fresh treat upon arriving. When I picked her up, hazy was really happy whereas at other groomers she's sometimes really scared. I am really thankful for what an amazing job star did on hazy and I would love to have her groom her again in the future.

The absolute worst groomer I've ever been to. Unprofessional, rude, and dishonest. My appt was at…read more9:30am on a saturday morning but when I arrived the groomer wasn't there so I waited until 9:45. I had another appt to go to so I left the message of how I wanted my dog (a maltese) to be groomed with the front desk. My dog had some matting on her hind legs and paws and had specifially said "I'd prefer my dog not be cut too close to the skin but if you can't get the matting out or if it's going to hurt her, go ahead and shave it off." They told me it would take about 2 1/2 -3 hours. I told them if they had any questions to please call me. I called 3 hours later to see where they were at with my dog. The groomer told me over the phone that they've been spending all that time "marinating" her mats with a detangler. I had an event to go to at 2pm so I asked the groomer (Sarah) what had been done so far?. She stated nothing has been done, no plucking, brushing, baths or hair cllipping because they've been too busy trying to detangle her mats. I asked her since I can't leave my dog any longer, can she just clip her nails and brush her teeth. She said it was no problem and she offered to wash and trim around her face. When I picked up my dog, the hair around her paws and face was butchered. Not only was it completely uneven, it was so short compared to her body hair. Her matting was exactly the way it was when I dropped her off. I asked the groomer why she did that and she implied it was my fault for having to pick my dog up at 2. She then told me it was a base cut and I can bring her back on Monday. I was furious. They wanted to assure business with me and wanted me to pay for half the grooming. The groomer and I argued for a good 10 mins. She continued to let me know her credibility and that it was my fault for letting my dog develope matting. As we were arguing, she placed my dog on the front desk and cupped my dog's face in her hands and was shaking her head as she was arguing with me. I took my dog, paid for the teeth brushing and nail clippping and left. Her last words to me was "Fine! Go to another groomer!" and walked away. And because I refused to pay half the amount of the hair grooming the lady at the front desk walked over and took off the bandana off of my dog. I looked up the reviews on this place later that day and found the same reviews. Rude rude rude. They must have deleted those reviews because I can't find them anymore. If I could give Bow Meow a no star, I would. Be aware of this place. The grooomer Sara is highly egotistical, self-righteous, and argumentative.

These ladies are awesome !!! We took our "Biggie Smalls" in for a much needed shave. His hair was…read more6 inches long. I can't give them enough praise for the job they did or how friendly they are. Give these ladies a try. I promise you they will not disappoint you !!! Tony Taylor.

Our dog loves his time at day care. He gets excited in the car when we turn on US1 because he just…read moreknows... he runs in draging me behind and doesn't look back. From my dog's reaction, we recommend HoundsTown.

This place is amazing! The staff treat the dogs like their own pets! Everyone is kind,…read moreprofessional and deeply cares about the pets! Wish I could give more than 5 stars!

Excellent job with nail clipping a frisky little dog of mine and reasonably priced…read more Will keep going back!

I admit that I am a bit of a procrastinator when getting my dog set up for grooming. While we…read morefound ourselves over in the Cape Canaveral area for a few weeks, my Havanese could hardly see from her hair being so long, so I decided to call to see if I could get an appointment. They were very accommodating and I was able to get an appointment in a timely manner. The shop is always busy but the groomers there are always very nice as well. We showed them a picture of how we wanted her to look and they absolutely nailed it. She looked adorable and could see again. The only thing I'm not crazy about, is the fact that they don't accept credit card payments, only cash and checks. This is a minor inconvenience considering how cute Sadie was though.

We had our Australian shepherd groomed again yesterday (3/24/26) for the second time at Doggy…read moreD'Tails and Alexis , our groomer once again did a great job. The cut is just as we asked, great nail trim and the whole team is very friendly. We will definitely continue taking our dog there for grooming !

I am so thankful for this business and their staff, especially Sierra. My cocker is almost 17 and…read morehas good and bad days, but the care she receives is always professional and loving. Please, if you have a dog that needs regular grooming, make an appointment, you will be very thankful too.

Used to go to another place on the Island until our groomer retired. Made the switch for our grumpy…read morepooch when neighbors made a recommendation for Haute Dawgs! Once I figured out the spelling, I booked an appointment for this canine cuttery! We take our two furry family members here: 1 fluffy Golddust Yorkie (the wife thinks that part is important) and 1 coarsehaired Chihuahua/Terrier mix and they do a wonderful job with both - different textures, cuts, temperaments, etc. Oh, and the staff is friendly with prices that are comparable to other local groomers.

Left 2 messages, (as they instruct callers to do when you get their voicemail), to schedule…read moreappointments for my dogs...still waiting to hear back. Zero respect for a place that conducts business this way.

My groomer, Kaitlyn, recently started working for Pampered Paws Pet Spa. She is amazing! She gave…read moreLouie his very first puppy cut and she has been grooming him for 3 years now. He gets so excited when he sees her. I highly recommend her to anyone looking for a good groomer. She won't disappoint.

We've been going to Kristen for years now. She's fantastic! Our pup always looks and smells amazing…read moreand she treats every pet as if they are her own. Highly recommend.

They take wonderful care of my Sophie who was very shy @ first. But, thru their luv, patience &…read morecare, she came out of her lil shell & now romps & plays w/other doggies her small size. Really great people own & run Ohana. I wldn't leave Sophie anywhere else!

My dogs love it there! They are a family own business with…read morethe biggest heart for Dogs. I highly recommend it!

The dog wash worked great for our dog. We are snowbirds, and it sure beats trying to wash her in a…read moreshower or tub. A former reviewer said she wished there were towels and a blow dryer--we found there were both here. We would highly recommend. 10 minutes was plenty of time for our smallish dog. Great find. An owner was there and showed us how to use it. All in all a great experience.

Awesome little outdoor dog wash so you don't have to dirty up your tub or your parking spot. I love…read morethe fact that it includes the soap the conditioner. It's a 10 minute timer. I wish towels were included, but if you live in a place where you can't wash your dog freely this is amazing. it's in a machine that has all of the items already included. You have a 10 minute limitation. But if you work effectively, you can get it done. I wish they did have extra towels or a blow dryer just to make sure that the dog is completely dry. It's very spacious works well outdoor nothing fancy gets the job done.