I've been to a lot of pet supermarkets lately like Petco, Incredible Pets, and Petsmart. This…read morebusiness exceeded my expectation. I have been looking for a local pet store to supply food for my hamster. I went in today with my expectations low. A very handsome young man named Owen helped me. He recommended multiple things to me. Usually I am pretty cautious about taking advice from pet companies. But everything he said was truly helpful and informative. I am definitely going to make this my new regular supplier. ‍

They always have a wonderful selection. You can get almost anything here you might need for your…read morepets. It's a really nice shop!! I would say the people checking shoppers need to be more socially aware and more friendly, but it is lacking only that. I will go back and I hope the staff can mature. It has a good feeling other than that. They also have affordable toys for the pets in your home! Thank you.

Locally owned with an amazing selection of products. Friendly staff and offers multiple discount…read moreoptions.

Kind and helpful staff and they carry unique products. Worth the drive, but can be pricyread more

Stephanie is amazing caring kind and very professional. She took great care of my nervous cairn…read moredog for his first grooming.

One of the few places around Melbourne that offer Fromm dog food. Really love that they have…read moreflexible hours since we have to drive aways to pick it up. Staff is always pleasant.

This pet store has almost anything for your exotic needs…read more I'm a cat owner and this is NOT a place I go for my cat nor for dogs, however, I also have a snake and this place is a haven for reptile, bird, and small mammal enthusiast. They have amazing cage set ups, decorations, foods, toys, health and wellness supplies extraordinarily educated Staff members that clearly have a passion for these critters. It's a zoo in so many ways, but one you can find your new best friend in and take them home with all the knowledge you need to give them a beautiful new home and make them a well cared for new family member. After visiting this place for years on end, I hate that I haven't wrote a review sooner because this place is truly a gem of Brevard for any of those that want to see, touch or care for their own unique family members.

I used to visit Incredible Pets when I was at their previous location in Melbourne FL. My family…read moreand I visited this location and I wasn't blown away by their selection of pets. They also used to have an enormous Alligator Snapping Turtle, but they don't have it any longer. They have the name "Incredible Pets" but they just don't have very many incredible pets. On our visit, we came upon a cute baby tortoise, and we were considering getting it, and we were told that he wasn't for sale, but there were no signs or anything letting us know this before we got our hopes up. In fact we only stopped a team member to ask why the tortoise had white markings on his shell, before we found out that it wasn't for sale. I also felt that they should do something to prevent customers from seeing them feeding live animals to the other animals. I walked by a small snake tank, and the snake was in the process of eating a live tiny pink baby newborn mouse, and this really disturbed me deeply. I was raised to love all animals, and we had several pet hamsters growing up as well. Incredible Pets will literally try and sell baby hamsters to their customers, and then turn around and expect their customers to be okay with stumbling upon a newborn baby mouse getting eaten alive by a snake. It really disturbed me. I literally walked around the store trying to talk myself out of having a panic attack, only to stumble upon a tank with a giant toad inside, and then see a tiny adorable white mouse, shaking to death in the opposite side of the tank, that was put in the tank to feed the toad. If Incredible Pets can't feed their animals at night, feed them after hours, cover their tanks during feeding times, or feed them in the back of the store, couldn't they at least put up warning signs for their customers? Children do not need to see this type of thing happening. I obviously didn't enjoy myself here, and my family and I left this store in agreement that it was way too over priced. I did see the employees working hard here and they were all very friendly and helpful. I saw the store was also very clean and it well stocked with pet supplies as well.

UNACCEPTABLE!!!! DONT WASTE YOUR TIME!!!!!!!!! I had a…read morescheduled an appointment for months. I spent 45 minutes getting to the store on time. The GOTH girl at the counter said upon arrival that she's too booked. I said I have had an appointment, FOR MONTHS! She looked at my dog for 2 seconds and said they don't groom dogs that have mats in their hair. My dog is not matted. What a pitiful excuse. And Duane the manager is a wimp who just stands there with hands folded. DO NOT WASTE YOUR TIME HERE!!!!!

Got in to grab some pet food and treats! And then I looked around for something bright and brand…read morenew. I love coming in here! The people working are always nice. It has things that I always need!!

I love the staff here! They help so much all of the time especially with live animals. I have…read morealways had a wonderful time at this PetSmart. My fiancé and I go to this location a lot and we love the people and the animal selection!

I usually groom my dog Henry myself because I had so many bad experiences previously so I was quite…read morenervous about leaving my dog to Heather Haberger. I was pacing around in the nearby stores and peaked in through the window a couple of times. Nervous crazy dog mom as I am I couldn't be happier, Henry has never looked this good ever, I can't stop looking at him Heather did an amazing job Thank You

They have great pet food & can give great suggestions . It's very clean & neat. We like to try new…read morefoods for our pets . They have foods that you can find other places

Place is dark. Shelves look a bit sparse. Undercapitalized and understocked doesn't portend well…read morefor a pet food store a block from PetSmart.

Poor community involvement. Store was not helpful and I was referred to Corporate which was also…read moreclueless as to where to find the request for a contribution sent 6 weeks ago. Shameful

Pet Supermarket is awesome. The people here are very caring, friendly, and I and my boys were…read moregreeted by many associates and management. I felt valued here, and was able to get people to direct me to particular products, rather than pointing (I hate it when people point and then walk away). The selection is good, although not nearly as good as the major chains (Petco, Petsmart). Nonetheless, I felt better shopping here. Plus, I didn't get crap for my puppy checking out the ferrets, rabbits, rodents and birds. My motto is "you can look, but you can't touch/chase."

I sent this to you on Sunday May 31st and haven't gotten a response. I was hoping to resolve this…read moreprivately but since you're irresponsive, I don't have a choice. Dear Grooming Team, I am writing regarding my dog, Churro, who was groomed at your salon on May 30, 2026. Unfortunately, I am very disappointed with the quality of his haircut. I have attached a photo, though I have several others that show the same issue. As you can see, the fur is very uneven and choppy in multiple areas, and the overall finish does not appear professionally groomed. What makes this especially frustrating is that payment, including a tip prompt, is requested before the owner has an opportunity to see the completed groom. As a result, I paid for the service and tipped before realizing the condition in which my dog would be returned to me. I understand that some dogs can be challenging to groom. However, if the groomer was unable to safely or effectively complete the haircut, I would have appreciated being contacted. In that situation, I would have preferred a bath, brush-out, nail trim, ear and eye cleaning, sanitary trim, and any other appropriate services, rather than an attempted full haircut that resulted in this outcome. I would have gladly paid for a reduced grooming package had that recommendation been made. I am happy to provide additional photos if they would be helpful. Could you please let me know how you would like to address this situation? At this point, I am disappointed enough that I will likely seek another grooming service in the future, but I wanted to give you the opportunity to review my concerns and respond. Thank you for your time, and I look forward to hearing from you. _________________________________________-- This site doesn't allow for pictures, so sadly I cannot post the disaster you made out of him.

Star did An amazing job grooming my doodle. I only did a mini groom, but they cleaned up her paw…read morepads, ears and brushed her out really well. The place was immaculate and they gave hazy a fresh treat upon arriving. When I picked her up, hazy was really happy whereas at other groomers she's sometimes really scared. I am really thankful for what an amazing job star did on hazy and I would love to have her groom her again in the future.

I hate to come and leave a bad review, because this place really is good! It's one of the only seed…read moreoil free establishments in my immediate area. It's a nice place to stop in for a healthy snack or lunch! But they are never quick.... the service is soooo slow. The last 3 times I've gone in, there's never an employee in the front. Sometimes you have to stand there for 5+ minutes before someone comes to the front. A. That doesnt seem safe & B. Maybe have more staff working at once? Once you do get to place an order, it takes forever. I hope they're making it from scratch, so thats what takes so long. Today I placed a to go order - on the menu it said "Hot N Melty Breakfast Sandwich" - but didn't list any ingredients. Okay whatever, I assumed eggs and cheese and it asked if I wanted to add bacon for $4, which I did opt for. Making my total $14.89 It WAS melty...but had 2 small pieces of bacon and boiled eggs! I have never seen that before, lol. Boiled eggs? Not scrambled? On a croissant breakfast sandwich? Is it because they are premade so its just easier? I wasnt expecting that. I also asked for a cup of water (which I've been given before) and I was told they're supposed to be selling the bottles of water. But I didn't want to buy a bottle of Costco Kirkland purified water... also, I needed a cup with a lid because it was for my toddler. Weird experience today. I love this place though. Usually really good food! Just extremely slow service. Friendly staff. But maybe they should consider having additional people working...and give egg options for their sandwiches...scrambled, fried, or I guess...boiled.

Seriously delicious açaí bowls!! Add almond butter! Super friendly staff. Fresh and beautiful too!read more