JESSICA, my favorite manager EVER at Petsmart is now at the Wheaton location and I could not be…read morehappier!!! We are 2 minutes from Downers Grove location but we drive to Wheaton so we can see SAMM at the grooming salon (we don't like DG grooming anymore and we travel to Wheaton for Stella's spa days" now) I was just chatting with Jessica about our bad experience at DG at the end of November, and she made it up to us at HER store with some sweet presents for Stella. COMPLETELY UNEXPECTED and SO nice. We love our pup so we will be shopping and grooming at the Wheaton location-because they love her too Thank you Samm and Jessica we can't wait to visit again soon!!!

I purchased a Top Fin Corner Starter Kit (6‑gallon filter) from PetSmart and it malfunctioned,…read moreresulting in the death of my niece's betta. The fish was only a few months old. Shortly after installation he was sucked into the intake multiple times (at least three incidents) and once was visibly injured. Despite attempts to separate him and adjust the filter, he continued to get pulled in and ultimately did not survive. I expected a basic level of safety from a product marketed for small tanks and solo fish, and this was a devastating failure. For $84.99 I would expect more.

I love shopping here for my small chihuahua. The staff are super helpful when it comes to answering…read morequestions but most importantly they're always friendly!

Awesome staff and our pup loved all his goodies! We will definitely be back. Shoutout to Ariel G…read more who was especially helpful and kind.

Made the drive to this location because the specific item I was looking for was shown as in-stock…read more The associate said the item I was looking for has been recalled so was not available at all. Found an alternative product that would work and at the check out find out that one was also recalled and they couldn't sell it to me. So disappointed and irritated to have made a special trip all for nothing.

Doesn't answer phone, leaves early…read more You can't make an appointment for trims. The hours on the website state they're open until 6 or 7 and they don't take appointments over the phone. I called the grooming extension and the away message said they were busy, not closed. Got there at 5:40 Pm and they were closed. Petco blamed their staff and offered no compensation, 40 minutes of driving wasted.

ZERO STARS! Took my dog to their newest location (third location since I started using them) and…read morethey destroyed BOTH of my poor dogs ears, actual giant chunks of skin missing because they don't know how to use their tools!!! It's one thing to make a mistake on one ear but then to do the same thing on the other ear just blows my mind. They didn't even say anything about it even though there was dried blood all over her ears. All they cared about was my Zelle transaction going through and I gave them a good tip! I'm so mad I didn't take a second and look at my dog better before I left. There's no excuse for this, who knows what the kids working there are doing to the dogs. Never going back here!

If I could choose zero stars I would. I took my dog to Spotted Paw Grooming and Pet Foods in…read moreWarrenville, IL to get groomed and will NEVER return. They also moved locations from Wheaton to Warrenville but didn't tell me that upon booking my appointment. Instead, they told me the day before and it was a lot farther drive than I expected. Supposedly, they moved locations back in November and still haven't updated their site. My poor dog is traumatized from her visit and has not been eating well since. She is a Shih Tzu/Bishon mix so she was a little matted. Upon check-in they had a hair length chart to choose how you wanted your dog cut. In no way did I pick a length where I couldn't grab her hair at all. They said they'd call if they had to cut her shorter than discussed, so, they called and asked about her tail and ears. I said that was ok to cut those shorter. But nowhere in that conversation did they say they had to shave her entire body too! My poor dog was completely shaved! She doesn't look the same and friends that come over can't even recognize her. I called to discuss this with the manager before writing a review and he was so scripted and rude on the phone. Seems like he's done this before since he knew exactly what to respond with. I told him that how they groomed her was not what we discussed so he said he'd have to review camera footage of me coming in and choosing what length I wanted and our phone conversation and that it would take at the minimum 2 days to review and investigate it. He ended up finding it right away and called me back in about 5 mins. He never once apologized until I got to the point where I was going to report them and write a review on every site I can. This business is just inhumane and poorly run. Nobody should bring their dog to Spotted Paw shop to be groomed. They've done this to numerous people before me as reviews on Yelp are awful. I'm regretting not doing more research before I took her there. Please go somewhere else to get your dog groomed so you don't have the same experience I did and others before me.

Volunteering at St. Sophia's Forgotten Felines has truly changed our lives…read more We originally started looking for a rescue where my 6‑year‑old could volunteer alongside me. I wanted a place that was safe, welcoming, and patient with little hands that move with big enthusiasm. St. Sophia's was exactly that. From day one, they made us feel included and valued, and they treated my daughter like a real part of the team. What started as simply wanting to help quickly turned into something much bigger. Before we knew it, we took home our first foster kittens... and then our second... and then our third. Fostering became such a meaningful part of our family routine, and we loved watching these tiny lives grow and eventually go to wonderful homes. We ended up adopting one of our foster kitties. After that, we became even more involved, helping with events, supporting the shelter however we could, and becoming part of the heart of the organization. St. Sophia's truly cares about their cats, their volunteers, and their community. They're compassionate, knowledgeable, and they make it easy for families to get involved in rescue work. If you're looking for a place to volunteer, foster, or adopt, this is the place. I'm so grateful we walked through their doors.

I adopted two cats about a month ago and one of the cats already passed away due to coronavirus…read more Belly was filled with liquid and puss coming out of her eyeballs. St Sophia's said the cat was about 1 yr old on her folder and when examined at the vet, she was much older as she was missing teeth and tarter build up suggested old age. Spent $1500 on vet bills and the cat died. Reply to comment below as St Sophia's told to us at adoption that her belly was abnormal due to her recently having 6 kittens. The puss in her eyes to death was a span of 3 days and the vet said it was too late for any treatment- euthanization was the only humane option for us.

Great place to purchase for pets at reasonable prices! They offer new and slightly used items for…read moreall types of pets.

From the owner: Pets are a major portion of our lives; we treat them like family because they are. Opening in 2017,…read moreJust Pets Resale is not your typical pet retail store. Owned and operated by two sisters, Ali and Katy. We have taken a lot of time in creating a comfortable environment that is unique to pet owners. We measure our success by the happiness of the pets and the owners that come through our door. For us, it is all about being attentive and responsive to the needs of pets and wishes of owners. If there is a smile on a face and a wagging tail, we know we've done an excellent job. Just Pets Resale is the product of wanting to help pet owners spoil their pets at a reasonable price. From pet crates, aquariums, reptile supplies and small animals, you can find it all on our online store or our physical location in Wheaton, Illinois. Find our gently used supplies, handmade toys, placemats, and crate mats, and new products at our storefront location: 121 Main St, Wheaton, IL.

Fantastic Job. Brought my babies here for grooming and…read morethey were perfect. I had very specific requests for grooming and they did it exactly. I didn't know until I looked at my receipt that this place is the same as Bentley's.... but maybe geared more towards grooming. They do have a small store with food and accessories, but not as much as you would find at a regular Bentley's.

Set up a two week appointment for my dogs nails & shampoo. When I showed up I asked for muzzle &…read morethey said morning only it was 2.30 appointment . nothing said on phone when I set up. Then is he on medication I said yes. Again morning again. I was turned away but I looked at it as a blessing in disguise. It smelled very bad & floor was filthy. Imagine what I could not see. Probably would have got Kennel cough or Flees. So thankful I was turned away. very unprofessional & like I said very dirty but make up your own mind.

Such a great local place! Kim walked us through all the choices and helped us find the right food…read morefor our cats. So much better than any chain store.

This is my go-to shop for my dog's food. Also like they support law enforcement, which is important…read moreto us

Very good selection of grain free dog food for our dog with allergies…read more Also, we have 3 fishtanks at home, and we have always found what we needed on their shelves at the store.

The prices here are super high. Shelves aren't stocked with all the tagged items, items seem like…read morethey sit a long time too. (and I'm guessing that's because of the high prices.) The stuff I used to get here for my animals they don't even carry anymore. The employees are not very helpful. They're not enthusiastic about their jobs and they seem a little sedated like they're out of it. The vibe of the store is mundane. but I guess when the employees don't want to be there, it makes the customers not want to be there either.

Sandy does an excellent job with my little morkie. My pup looks great and is happy after her…read moregrooming!

I agree with other reviewers that our dog's grooming has always appeared nicely done... and I…read morealways felt like the dogs were in safe hands when Brienne was working there. However, after dealing exclusively with the owner the last several visits, we have had serious misgivings about the safety of our dogs after we drop them off. The owner appears annoyed not only when we have dropped the dogs off but we have picked them up too. On our last visit when my bf went to drop the dogs off (scheduled appointment), the owner gruffly demanded "what do you want" when he walked in..." Ummm I am just dropping the dogs off-we had an appointment"...(wth)?? Then she rudely takes them in but without so much as a simple acknowledgment or even an 'I appreciate your business' chit-chat. This was the last rude straw. If she is that foul-tempered and rude with her human customers EVERY TIME without fail (loyal paying customers who tip well), then how does she interact with our dogs when no one is around to see/know what she is doing (especially as both pups are rescues that tend to be very anxious)?? Time to find a different groomer for sure!! Think twice about bringing your sweet pup here.