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    Pet Pros

    3.8 (13 reviews)
    Open 9:00 am - 8:00 pm

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    Mud Bay - If you can't tell the murder in his eyes... my kitty: Latte :) He was not amused with the costume!

    Mud Bay

    (60 reviews)

    As anyone who's been to a Mud Bay store knows, everything about the store is fantastic. I've been…read moreto at least a dozen different Mud Bay stores and they always impress. Store designs and displays are attractive and uniquely Mud Bay, product offerings are vast and updated, and there's a premium vibe to the experience without a premium price. For those unaware, Mud Bay price matches, and for those on a budget (and who's not in 2026), know that MB carries foods that are extremely affordable in addition to hyper-premium foods. Rest assured, regardless of the price of the food, if MB carries it, it's vetted and high quality. My personal favorite thing about Mud Bay, and why I'm leaving this review, is the people. This was my first visit to this Mill Creek store. I'm dog sitting and needed some treats, so of course I pulled up 5 mins before they closed. That wasn't a problem. The two gals working, Amalia and Laura, were beyond incredible. Both women knew a ton about the products I asked about and got me taken care of at my speed. More importantly, they both seemed to truly love their jobs, pets, and people. If I lived in Mill Creek, this would be the only pet store I'd shop. Once again, well done Mud Bay!

    My shopping experience here was amazing. Abigail was so helpful and kind. She helped me with all my…read moreitems I was in and out of there the Customer Service was beyond amazing not only that they have so many different brands and products such good organic wholesome pet food if I could give Abigail a raise I would she went above and beyond for me!

    Pet Evolution - After grooming

    Pet Evolution

    (25 reviews)

    We have been here several times to self clean our pups, yet the last time for some reason we were…read moretold they weren't in the system. Our only issue with this location is that the tubs feel low and there are no community tools so we have to bring our own. Our backs are always aching after bath time, and I know that the tubs down in Seattle are higher and we don't have that issue. The fact that they have zero time limit for self wash is a big pull for us - Golden Retrievers take more than an hour.

    (THIS REVIEW IS FOR SELF SERVICE WASH ONLY)…read more Very nice and easy experience here. One of the pricier self wash spots I've been too but it has everything I care about, want and NEED from a operational self wash: - good water pressure - high quality blow dryers - water temperature control - no time limit AND I appreciate how many tubs they had available to the public so I didn't feel rushed. I have a golden retriever that needs very thorough baths with his medicated shampoo and MUST be completely dry when we are done. So it takes a WHILE. Because of all those things and the fact that I can't find anywhere else that checks off all the boxes, I'm happy to pay for it. And they have memberships that I plan on getting next time. Russell gives it a 10/10 Only reason it's not 5 stars is because of the price. And I didn't love the super slippery floors after all the water getting everywhere. Made me nervous to let my dog get out of the tub without my help... he's 85 pounds

    Moonlight Aquatics

    Moonlight Aquatics

    (12 reviews)

    What a wonderful customer experience, in every way, from beginning to end! Moonlight Aquatics is…read moretidy, its tanks are clean with clear water and lively fish, and the store is bright & nicely arranged. Chang's prompt, polite, & helpful telephone demeanor was my first introduction to his amazing aquatics store. It's what *sold* me on visiting his Moonlight Aquatics (even thoughthe store is further away (in distance) than other stores more convenient and local to our home. Initially, I called Moonlight Aquatics with a couple questions having just hung up from speaking with a nearby fish store's "customer service" employee whose telephone demeanor was both rushed and iimpolite. As a result, I called Moonlight Aquatics with the same questions. Chang's response was informative, patient, and reassuring. He took time explaining his recommendations. It was obvious my call & questions were important to Chang, therefore, I decided to drive the extra miles to Moonlight Aquatics - am very happy I did, too! Upon first entering Moonlight Aquatics, Chang greeted & helped me locate the perfect compatible fish plus a healthy, green plant growing in an artsy, beautiful wood base. Moonlight Aquatics is my new *go-to* fish store. I highly recommend Chang and Moonlight Aquatics. Definitely, the extra time driving the added distance, (to me) is well worth the fabulous customer service, great pricing, and healthy fish & plants I receive in return. Thank you, Chang. Happy customer here!

    Unfortunately, the store did not seem very clean. The floors and tanks appeared dirty, and the…read moreoverall condition of the store made the experience uncomfortable. I understand places can get busy, but cleanliness is important and I hope more attention is given to maintaining the store in the future.

    Petco

    Petco

    (70 reviews)

    Came here to buy my kids each a hamster today. Terrible experience with a staff member who told us…read moreher name was Judy, which ended with us shipping elsewhere. Initially we planned to buy two hamsters, and use one cage. We asked if this was alright, and the staff member told us no they need their own cages. We chatted for a moment and decided that was fine, we'd buy two and we'd buy two separate cages- however we didn't plan to buy them both from Petco (I already had plans to purchase a whole setup on OfferUp after our store visit). Apparently Judy didn't like this for some reason...she said she would not sell us both hamsters unless we were buying two cages right then. I asked her if this was store policy, and she said it was. I said that was funny, considering they were both housed in the same habitat at the store and perfectly fine for the time being. This exchange was not pleasant...so we left. We went over to Pet Smart, and got our two hamsters. The staff was super helpful, and the hamsters were also 40%. Thanks for saving us some money Judy. Both hamsters are content in their new habitats (see, two cages) and we will make sure to shop at Pet Smart for all our pet care needs moving forward

    Ellen was amazing did a fantastic job grooming our dog. Our dog is small and when she put a leash…read moreon her neck she freaked out but Ellen was able to calm her down. When we got there our dog was happy wagging its tail and showed no sign of fear. Our dog was a rescue dog so we didn't know how she would react to grooming. Ellen said when we bring her back ask for her and she would be glad to groom her again. Thank You Petco for the wonderful groomer and service!

    Mud Bay

    Mud Bay

    (34 reviews)

    Friendly and helpful staff! They have a wonderful selection of everything you could need for your…read moredog and it's well stocked. Chelsey made great recommendations for food, toys, and so much more. If you're adopting a dog for the first time, Mud Bay is a great place to go to get everything you need and helpful tips & tricks!

    In short Very friendly pet-supply spot with a focus on…read moremore-natural and less-processed stuff for dogs and cats. You probably knew that already. Bottom line, they're super nice, the products are good, and they're actually competitive on price too. In long Across a couple locations, they've been one of the main places I've shopped for pet stuff the last 20 years. There was a time when I'd get food at other places when I saw a lower price, but the dry stuff I get my cats now is actually cheaper here than most places. This week I came in for a bag of kibble that I paid for online. Their website occasionally has a bug that triggers your purchase at a different store, even if you re-save your local branch as "your" store. They were super cheerful about fixing it and squared it away in under 5 minutes. Another guy had a big friendly mutt in with him while I was waiting, and here's where you see MB doing its thing--they offer treats, gush over your fur baby, and make a point of remember your dog's name next time you come in. They want you to know they work there because they love animals, too. Nice touch. The way they merchandise everything is really nice for some reason--bit sturdy free-standing tables and shelves, usually you can see under around just about everything. Polished concrete floors. All easy to clean, very pet-friendly. They have every little thing you can imagine--beds, collars, food and water dishes, not just food. They have every kind of wet and dry food, too, and probably some natural stuff (I didn't look). Pets go through enough food that I am a pretty price-driven shopper, and these guys have come back into the rotation for me thanks to their pricing. But they really care, too--our little dog is a picky eater, and they have kept track of everything she has tried, and finally found stuff she'll eat enough of that she actually got half a pound *over* her goal weight. They're really great here.

    Petco

    Petco

    (140 reviews)

    1. Things overall went well. I was able to order from the app. 5/5…read more2. They had what I wanted. 5/5 3. At the location I wanted 5/5 4. Received a discount 5/5 5 . They emailed me when it was received and then when it was ready for pick up 5/5 6. Then, well I arrived let them know the type of vehicle and I'm here. Well, then the wait, wait wait wait and now it's 25 minutes and still no one coming to the car. I called and then let them know and I waited another 5-7 minutes and someone brought out my order. 2/5. It was hot and my dog was not happy. I recommend the concept and next time I will call to let them know I'm here instead of relying on the app to tell them. (Avoid frustration and wasted time) I gave them 4 stars . Next time I would like to give 5/5. Let's see how it all goes. With everything going on I forgot to take pictures ahhhh ‍. I do have pictures of my purchase and digital receipts . My dog absolutely love each of these treats. Definitely will purchase over/over again.

    Terrible customer service. I bought a fish yesterday, but it was unwell--stuck in one spot, not…read moreswimming or eating. When I tried to return it to prevent the situation from getting worse, the associate refused, blaming my water quality, or other fish poking at him, without even testing it. His colleague had tested the water just the day before at the same location and said water quality was perfect. Meanwhile, there was the exact same kind of fish dead in their own tank the next day as you can see in the picture. Instead of being helpful, they just made excuses and gave me a hard time. Very frustrating experience--won't be buying from here again.

    Pet Pros - petstore - Updated May 2026

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