We brig our pup in sometimes for the dog wash (see pics). The dog wash area is very spacious and…read moreclean. The soap is built in to the hose. There's three different types of soap, but we use the sensitive skin shampoo and conditioner. They give you towels, brushes, combs, cotton balls for the ears. They have really good dog food also. We get the small batch freeze dried dog food. Our dog is 16 and she does REALLY well on this brand. She has always had stomach issues however, on this food, NONE. It's expensive, but worth it. Customer service is nice and friendly.

Always find what I need. Staff is always friendly…read more Dog wash area is clean. I love that shampoo comes out with the water makes bathing your pups so much easier. I take my little pup there sometimes. Makes bathing her so much easier with different shampoos and blow dryer, They provide towels and also combs, cotton for ears

Love this place! We probably come by here every other month as we get all of our dog's dog food,…read moretoys, and treats from here. The parking is plentiful and easy. The customer service is extremely friendly (and also help carry out large items to your car). It's nice to walk the dog in the store and let him pick out a toy or treat. They also have a baked goods area in the front for a dog birthday cake or biscuit which is a nice add. Recently we started using their spa services for nail trimming and that went really smoothly. We will have to look into more of their services for our pup!

Super clean and friendly staff. Great selection of all the things…read more I first came here to use their dog wash, which I can say is super nice. I had previously gone to one down the street which was awful and disgusting. So it was a relief to come here and see how clean and operational it is. I purchased a dog wash pass and have used it twice. Both times my dog seems to enjoy it. They have clean washing stations, a selection of shampoo, warm water, towels, aprons, and dryers. The dryers are like Luke warm, wish they were warmer. But they get the job done! I plan on continuing coming here for my pets needs and washing.

Staff always very friendly and helpful. Know their products & uses. Clean store even with pets…read morecoming in.

Terrible service. We scheduled an appointment for Monday, but it was canceled due to missed…read moreappointments; even though we had called ahead previously to communicate those issues. The manager or grooming technician was very rude and dismissive during the interaction. I have MS, which can make scheduling and attending appointments more challenging at times, so a little understanding would go a long way. Unfortunately, that wasn't the case here. We'll be taking our business to Petsmart instead. Booked for tomorrow!! Reading the reviews! I called back! His name was John! They need to fire JOHN!

Staff is very helpful and feeder bug prices are better than big box stores. They have a variety of…read moresupplies.

These people are knowledgeable and right now happen to have a juvie specimen of the largest gecko…read morespecies on earth. How incredible is that? They even sell baby tear cuttings! I've never seen any store sell cuttings so it's awesome. My springtails were alive and thriving when I bought them. It's pretty easy to open the lid and look inside and turn some charcoals around and such. Then you don't have to guess as another reviewer complained they were dead. I'm sure they would give a refund if asked. I'm thrilled a reptile store even exists in Riverton! Now we need aquascaping and home built terrarium supplies. Still waiting for a store like that. Ha! They could use better and more wood and rocks, but there probably isn't enough room in the store. The employees are knowledgeable and basic requirements for the reptiles and amphibians are written on each tank, which is cool for those who are new to reptiles/amphibians and looking around.

The space was clean and had everything I needed for my sweet pup to have a safe comfortable bath…read more This was our first time and Paislea helped up get set up. She was amazing, kind and accommodating to us both. I was able to call and schedule a drop in appointment quickly and even had a toy and treats to reward Miss Scout after! I'll definitely be a returning customer. Much easier than trying to do it in my bath tub at home!

it is the nicest dog wash I've ever found. it is so clean! and the staff are really nice And…read morehelpful getting the dog in. They also have great toys and good quality dog food.

They are so great. I love taking my dog there because I know he'll be in good hands, and they…read morealways do their best to cut his hair the way I want it. Their prices are very reasonable for a full trim, bath, nails, and everything else, plus I usually grab some treats. It was about $80 for my miniature schnauzer. Other places have charged me anywhere from $100 to $150 without question, and places cheaper than DNW have done some pretty poor work on him. Everything is so expensive now, but their prices feel fair and reasonable. I really appreciate them, and so does Doug, my dog.

Ever had something go a little bit sideways? That's when a business truly shows who they are and…read morewhat they stand for. Our pup was wounded during a trim, some skin snagged with the shears, and though it was superficial, she started bleeding a good bit. They cared for her like she was their own. We were informed about it immediately, the bleeding treated, and she was dressed with some ointment to help stave off infection. The owner told me to call them if she ended up having any more bleeding, needed any veterinary care, or it otherwise became infected. If you have ever tried grooming a dog with clippers, you can understand how easy it might be to accidentally clip something you shouldn't. However, they still held themselves accountable and wanted to take care of us all. We've been back twice since then for grooming. Now I say this -- 10 years we've seen them for haircuts, and only the one minor incident. They are confident experts and guarantee their work.

Have plenty of other dog food brands you don't find at big stores…read more Staff is friendly. They have a dog wash area. They do charge to use the shampoo but cheaper if you bring your own.

I stopped in here to bathe my dog after a long camping trip. The process was made very easy and the…read morestaff was really friendly. I would definitely use this place again, if I lived a bit closer. It was a great experience and I left with a clean pup. Mission accomplished. ***Update*** Since I left my original review in September, I have returned to this location about 3 times to bathe my dog. Yes, there are closer self use dog washing places, but I prefer the friendly faces at this particular spot! Thanks for the great service, Boston and I shall continue using your services!

Employees VERY lazy. Charge you for nail clips on 2 dogs…read morethat they refused to do because they are unable to follow the owner's directions, and unable to hold a squirming pup while someone else clips the TINY nails! LAZY!!!!! Incompetence!!!! Super Priced for Nothing done!!

Let me first say that my experience with the employees at this location has been nothing but…read morepositive. They have been so kind and helpful. But I can tell they are saddled with working for a corporation that could give a rats a** about their customers or staff. The prices continue to rise on everything while they reduce the benefits of purchasing things like food and grooming packages. Pay more, get less. You're seriously going to charge me ten cents for every bag I need to cart out what I bought from you? Who in this country does that? That's a kick in the face. If you're losing that much money that you have to start charging for plastic bags maybe someone needs to start looking at the things from the top down. The store is clean and well organized. But I think I'm done with going here for my pet supplies given how I've seen customers and employees treated.

This is our first time taking our puppy to a professional groomer and it was a great experience! He…read morewas met with friendly and welcoming staff. He had a bath, brush, and nail file. When we picked him up, he felt fluffy, smelled so fresh and clean, and looked as cute as can be. They also gave him the cutest holiday tie. Excited to take him back next month. Highly recommend.

Awesome place. My little Pomeranian needed to get her nails trimmed ASAP as she was hurting while…read morewalking. Walked in this place and they were able to get my Pomeranian in ASAP. We were in and out in 20 mins and left with her nails super short and nice. Would recommend this place to anyone. Staff was really nice and accommodating. The store itself looks to be tending to grooming more than a store itself but regardless, I believe a lot of owners come here to groom their pets more than buying things for the pets.