We brig our pup in sometimes for the dog wash (see pics). The dog wash area is very spacious and…read moreclean. The soap is built in to the hose. There's three different types of soap, but we use the sensitive skin shampoo and conditioner. They give you towels, brushes, combs, cotton balls for the ears. They have really good dog food also. We get the small batch freeze dried dog food. Our dog is 16 and she does REALLY well on this brand. She has always had stomach issues however, on this food, NONE. It's expensive, but worth it. Customer service is nice and friendly.

Always find what I need. Staff is always friendly…read more Dog wash area is clean. I love that shampoo comes out with the water makes bathing your pups so much easier. I take my little pup there sometimes. Makes bathing her so much easier with different shampoos and blow dryer, They provide towels and also combs, cotton for ears

Super clean and friendly staff. Great selection of all the things…read more I first came here to use their dog wash, which I can say is super nice. I had previously gone to one down the street which was awful and disgusting. So it was a relief to come here and see how clean and operational it is. I purchased a dog wash pass and have used it twice. Both times my dog seems to enjoy it. They have clean washing stations, a selection of shampoo, warm water, towels, aprons, and dryers. The dryers are like Luke warm, wish they were warmer. But they get the job done! I plan on continuing coming here for my pets needs and washing.

Love this place! We probably come by here every other month as we get all of our dog's dog food,…read moretoys, and treats from here. The parking is plentiful and easy. The customer service is extremely friendly (and also help carry out large items to your car). It's nice to walk the dog in the store and let him pick out a toy or treat. They also have a baked goods area in the front for a dog birthday cake or biscuit which is a nice add. Recently we started using their spa services for nail trimming and that went really smoothly. We will have to look into more of their services for our pup!

Like other dog-lovers, I appreciate that there is a pet specific store close to home that offers…read moremore than what I can find at the local grocery store. I only really come in every few months to snag food for my picky-eater terrier mutt. He's come with me a few times, which is fun. Although he makes a beeline for the treat aisle. He knows where the good stuff is. The store carries food and supplies for a variety of breeds, and the layout is spacious and light. I have noticed that there are more displays added to the center walkway than there used to be, which can be a little annoying. But I get it, they are here to sell stuff. Until I again see the bottom of the food bag, woof-woof!

Terrible service. We scheduled an appointment for Monday, but it was canceled due to missed…read moreappointments; even though we had called ahead previously to communicate those issues. The manager or grooming technician was very rude and dismissive during the interaction. I have MS, which can make scheduling and attending appointments more challenging at times, so a little understanding would go a long way. Unfortunately, that wasn't the case here. We'll be taking our business to Petsmart instead. Booked for tomorrow!! Reading the reviews! I called back! His name was John! They need to fire JOHN!

This place is awesome! Always has "fresh" crickets for my…read morelizard, unlike Petco, where half of them are always dead, and the rest are barely moving...

Staff is very helpful and feeder bug prices are better than big box stores. They have a variety of…read moresupplies.

The space was clean and had everything I needed for my sweet pup to have a safe comfortable bath…read more This was our first time and Paislea helped up get set up. She was amazing, kind and accommodating to us both. I was able to call and schedule a drop in appointment quickly and even had a toy and treats to reward Miss Scout after! I'll definitely be a returning customer. Much easier than trying to do it in my bath tub at home!

it is the nicest dog wash I've ever found. it is so clean! and the staff are really nice And…read morehelpful getting the dog in. They also have great toys and good quality dog food.

They are so great. I love taking my dog there because I know he'll be in good hands, and they…read morealways do their best to cut his hair the way I want it. Their prices are very reasonable for a full trim, bath, nails, and everything else, plus I usually grab some treats. It was about $80 for my miniature schnauzer. Other places have charged me anywhere from $100 to $150 without question, and places cheaper than DNW have done some pretty poor work on him. Everything is so expensive now, but their prices feel fair and reasonable. I really appreciate them, and so does Doug, my dog.

Ever had something go a little bit sideways? That's when a business truly shows who they are and…read morewhat they stand for. Our pup was wounded during a trim, some skin snagged with the shears, and though it was superficial, she started bleeding a good bit. They cared for her like she was their own. We were informed about it immediately, the bleeding treated, and she was dressed with some ointment to help stave off infection. The owner told me to call them if she ended up having any more bleeding, needed any veterinary care, or it otherwise became infected. If you have ever tried grooming a dog with clippers, you can understand how easy it might be to accidentally clip something you shouldn't. However, they still held themselves accountable and wanted to take care of us all. We've been back twice since then for grooming. Now I say this -- 10 years we've seen them for haircuts, and only the one minor incident. They are confident experts and guarantee their work.

Have plenty of other dog food brands you don't find at big stores…read more Staff is friendly. They have a dog wash area. They do charge to use the shampoo but cheaper if you bring your own.

I stopped in here to bathe my dog after a long camping trip. The process was made very easy and the…read morestaff was really friendly. I would definitely use this place again, if I lived a bit closer. It was a great experience and I left with a clean pup. Mission accomplished. ***Update*** Since I left my original review in September, I have returned to this location about 3 times to bathe my dog. Yes, there are closer self use dog washing places, but I prefer the friendly faces at this particular spot! Thanks for the great service, Boston and I shall continue using your services!

Employees VERY lazy. Charge you for nail clips on 2 dogs…read morethat they refused to do because they are unable to follow the owner's directions, and unable to hold a squirming pup while someone else clips the TINY nails! LAZY!!!!! Incompetence!!!! Super Priced for Nothing done!!

This Petco is a lot nicer and cleaner then the sojo one. I also feel like it had more options…read more I can't rate the employees fairly yet since I've only been there once and the one I did encounter was not rude but not jolly either.

I took in a street stray with a sad case of mange and a matted double coat, so handling his first…read moregrooming myself felt out of my comfort zone. I handed him over to Pet Potential the same week I officially adopted him, completely unsure of how he'd react. The team here was fantastic. He was pretty dramatic and vocal, but they were so patient, giving him breaks throughout a long three-hour session. He walked out looking like a brand-new dog. We even started getting compliments on his glow-up on our walks! They turned an abandoned 'toad' into a strutting prince. I've already booked our next visit!

This is our first time taking our puppy to a professional groomer and it was a great experience! He…read morewas met with friendly and welcoming staff. He had a bath, brush, and nail file. When we picked him up, he felt fluffy, smelled so fresh and clean, and looked as cute as can be. They also gave him the cutest holiday tie. Excited to take him back next month. Highly recommend.