Services - Pet Potential
Bath and groom only
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I love my dog, but I didn't think he was living up to his potential. You know the type, always laying around the house, sleeping, not really driven to do anything other than eat, sleep and seek out belly rubs. But then I found Pet Potential. I quickly went online to book a full groom for the little guy. I was surprised and thrilled to find so many available slots within a few days. I'm used to other places booking out weeks in advance. Score! Within minutes of booking the appointment, I received an email confirmation letting me know that Jack had a spa date coming up. I'm sure he was thrilled, if only he could read. The groomery is inside a retail store-kind of a nice setup, if you ask me. You can shop for accoutrements while your dog is being pampered and cleaned up. I left him there and received a text less than two hours later. He was ready to go. My little stinker was tucked safely in a kennel, waiting to be picked up. There were other dogs wandering freely, but those ones were much nicer than mine. Jack is a certified jerk, so it's best that he has his private space. I think they recognized that and gave it to him. It's been hours later, and he isn't behaving any differently, so I'm not sure that he's going to live up to any expectations of greatness, but he smells and looks a lot better than he did when I took him in. Hannah (I think was her name) did a fabulous job and regardless of his chosen lazy lifestyle, I think she helped him live up to his potential.
This is our first time taking our puppy to a professional groomer and it was a great experience! He was met with friendly and welcoming staff. He had a bath, brush, and nail file. When we picked him up, he felt fluffy, smelled so fresh and clean, and looked as cute as can be. They also gave him the cutest holiday tie. Excited to take him back next month. Highly recommend.
You know, when you know! I have a forever groomer who loves my pups. Hannah C will remember you pup, remember you and give those that have a little anxiety the extra TLC they need. She is super accommodating and often has me on her schedule within days! I used to wait a month. They have a great little store where you can buy quality food, treats or other supplies. Their price is very competitive, I don't feel like I am overpaying. Also, they make sure that all pricing is discussed prior to the service. My GSD hates her nails being touched, Hannah can drimel them! That alone is the best review...I will never look again.
I have been taking my Westies for a couple of years to Pet Potential & I just love the entire staff. They take really good care of my dogs & it dosen't take all day. They look like a Westie is supposed to look & that means a lot to me . I request certain times & days they are always happy to make sure that is what I get. I always get the full salon treatment, bath, nails, hair cut & they smell wonderful. Great Job as always.
Called for an appointment and got a date for a few days later. Parking was easy. The pet shop and grooming area looked tidy. The groomer was ready for my dog's appointment. It only took them an hour to get her groomed. My dog looks much better than when I brought her in. I do think the groomer was newer at her job because she did not cut my dog's facial hair evenly and one nail was trimmed too much and bled. Also, this time they didn't attach any bow or bandanas.
PET ESSENTIALS was THE BEST! They were professional, always provided stellar customer service, and truly understood the intricacies of grooming a Scottie. My dog was always in the best hands under their care. However, things have drastically changed under the new management at PET POTENTIAL (formerly Pet Essentials) and it's been a completely different experience. We have given them numerous chances to get it right, but time and again, they have failed us in the most frustrating ways. To make matters worse, Taylor--the groomer in charge--refused to acknowledge that she does not know how to properly execute a Scottie cut. Instead of the recognizable style we requested, my dog came home looking more like a bulldog than a Scottie! Even after showing her a clear reference photo, nothing was done properly. Her beard was shaved off, her skirt was completely lost, and she gave her a poodle tail! It's absolutely infuriating that no one in their establishment seems willing or capable of providing the right grooming for a Scottie. Every time we requested to speak with a manager about the situation, we were given the same excuse: "The manager has already left for the day," yet every time we ended up speaking to Taylor. What's even more concerning is that Pet Potential has been without a manager for months--and that is the truth. A quick Google search confirms that they have been actively seeking a new one for an extended period. This is lie #1. If Taylor is not qualified to perform the grooming services we expect, she should have been honest with us from the start, rather than assuring us that she could handle the requested cut. We provided clear guidance, yet what was delivered was the polar opposite. That's lie #2. The situation escalated further when Taylor argued and yelled at my wife on the phone, giving a flimsy excuse that our expectations were impossible to meet. This is utterly false--our dog has been groomed at this very establishment for years with the same expectations, and those previous groomers knew exactly how to do it. But now, we're left with an unprofessional, subpar experience. To top it all off, Taylor refused to apologize for this disastrous grooming session or the previous ones--despite the fact that we have been more than patient and understanding with them. She still expected us to pay the full price of $75 for a grooming job that was absolutely unacceptable. The customer service here is beyond poor, and we've been subjected to nothing but frustration and disappointment. If you love and value your pet as much as we do, we strongly urge you to avoid Pet Potential--and especially Taylor--if you want your furry family member to receive the care and grooming they deserve. The lack of professionalism, honesty, and quality service is something we can no longer tolerate. This experience has left us completely disillusioned and upset.
My husband and I have taken our baby Toaster to so many groomers due to not loving his haircut but I think the search is over -- we've found our place! Christian was our groomer and he did such a good job listening to what we wanted (we wanted a teddy bear cut with not too much length cut off) and the photo speaks for itself. Look at how cute and perfect he looks! I've already recommended this place to several of my friends. Thanks Pet Potential!
We just moved states and were looking for a groomer for our two miniature schnauzers. They've been pretty anxious while adjusting to the move and the groomers here took such good care of them! One of my dogs, Beans, hardly lets anyone touch his feet, let alone cut his nails, and they were able to do so with great results. They have an amazing environment and groomed them exceptionally well!
2 months ago
I took in a street stray with a sad case of mange and a matted double coat, so handling his first grooming myself felt out of my comfort zone. I handed him over to Pet Potential the same week I officially adopted him, completely unsure of how he'd react. The team here was fantastic. He was pretty dramatic and vocal, but they were so patient, giving him breaks throughout a long three-hour session. He walked out looking like a brand-new dog. We even started getting compliments on his glow-up on our walks! They turned an abandoned 'toad' into a strutting prince. I've already booked our next visit! read more
16 days ago
Awesome place. My little Pomeranian needed to get her nails trimmed ASAP as she was hurting while walking. Walked in this place and they were able to get my Pomeranian in ASAP. We were in and out in 20 mins and left with her nails super short and nice. Would recommend this place to anyone. Staff was really nice and accommodating. The store itself looks to be tending to grooming more than a store itself but regardless, I believe a lot of owners come here to groom their pets more than buying things for the pets. read more
I love my dog, but I didn't think he was living up to his potential. You know the type, always laying around the house, sleeping, not really driven to do anything other than eat, sleep and seek out belly rubs. But then I found Pet Potential. I quickly went online to book a full groom for the little guy. I was surprised and thrilled to find so many available slots within a few days. I'm used to other places booking out weeks in advance. Score! Within minutes of booking the appointment, I received an email confirmation letting me know that Jack had a spa date coming up. I'm sure he was thrilled, if only he could read. The groomery is inside a retail store-kind of a nice setup, if you ask me. You can shop for accoutrements while your dog is being pampered and cleaned up. I left him there and received a text less than two hours later. He was ready to go. My little stinker was tucked safely in a kennel, waiting to be picked up. There were other dogs wandering freely, but those ones were much nicer than mine. Jack is a certified jerk, so it's best that he has his private space. I think they recognized that and gave it to him. It's been hours later, and he isn't behaving any differently, so I'm not sure that he's going to live up to any expectations of greatness, but he smells and looks a lot better than he did when I took him in. Hannah (I think was her name) did a fabulous job and regardless of his chosen lazy lifestyle, I think she helped him live up to his potential. read more
2 years ago
This is our first time taking our puppy to a professional groomer and it was a great experience! He was met with friendly and welcoming staff. He had a bath, brush, and nail file. When we picked him up, he felt fluffy, smelled so fresh and clean, and looked as cute as can be. They also gave him the cutest holiday tie. Excited to take him back next month. Highly recommend. read more
2 years ago
You know, when you know! I have a forever groomer who loves my pups. Hannah C will remember you pup, remember you and give those that have a little anxiety the extra TLC they need. She is super accommodating and often has me on her schedule within days! I used to wait a month. They have a great little store where you can buy quality food, treats or other supplies. Their price is very competitive, I don't feel like I am overpaying. Also, they make sure that all pricing is discussed prior to the service. My GSD hates her nails being touched, Hannah can drimel them! That alone is the best review...I will never look again. read more
1 year ago
1 year ago
I have been taking my Westies for a couple of years to Pet Potential & I just love the entire staff. They take really good care of my dogs & it dosen't take all day. They look like a Westie is supposed to look & that means a lot to me . I request certain times & days they are always happy to make sure that is what I get. I always get the full salon treatment, bath, nails, hair cut & they smell wonderful. Great Job as always. read more
Called for an appointment and got a date for a few days later. Parking was easy. The pet shop and grooming area looked tidy. The groomer was ready for my dog's appointment. It only took them an hour to get her groomed. My dog looks much better than when I brought her in. I do think the groomer was newer at her job because she did not cut my dog's facial hair evenly and one nail was trimmed too much and bled. Also, this time they didn't attach any bow or bandanas. read more
2 years ago
PET ESSENTIALS was THE BEST! They were professional, always provided stellar customer service, and truly understood the intricacies of grooming a Scottie. My dog was always in the best hands under their care. However, things have drastically changed under the new management at PET POTENTIAL (formerly Pet Essentials) and it's been a completely different experience. We have given them numerous chances to get it right, but time and again, they have failed us in the most frustrating ways. To make matters worse, Taylor--the groomer in charge--refused to acknowledge that she does not know how to properly execute a Scottie cut. Instead of the recognizable style we requested, my dog came home looking more like a bulldog than a Scottie! Even after showing her a clear reference photo, nothing was done properly. Her beard was shaved off, her skirt was completely lost, and she gave her a poodle tail! It's absolutely infuriating that no one in their establishment seems willing or capable of providing the right grooming for a Scottie. Every time we requested to speak with a manager about the situation, we were given the same excuse: "The manager has already left for the day," yet every time we ended up speaking to Taylor. What's even more concerning is that Pet Potential has been without a manager for months--and that is the truth. A quick Google search confirms that they have been actively seeking a new one for an extended period. This is lie #1. If Taylor is not qualified to perform the grooming services we expect, she should have been honest with us from the start, rather than assuring us that she could handle the requested cut. We provided clear guidance, yet what was delivered was the polar opposite. That's lie #2. The situation escalated further when Taylor argued and yelled at my wife on the phone, giving a flimsy excuse that our expectations were impossible to meet. This is utterly false--our dog has been groomed at this very establishment for years with the same expectations, and those previous groomers knew exactly how to do it. But now, we're left with an unprofessional, subpar experience. To top it all off, Taylor refused to apologize for this disastrous grooming session or the previous ones--despite the fact that we have been more than patient and understanding with them. She still expected us to pay the full price of $75 for a grooming job that was absolutely unacceptable. The customer service here is beyond poor, and we've been subjected to nothing but frustration and disappointment. If you love and value your pet as much as we do, we strongly urge you to avoid Pet Potential--and especially Taylor--if you want your furry family member to receive the care and grooming they deserve. The lack of professionalism, honesty, and quality service is something we can no longer tolerate. This experience has left us completely disillusioned and upset. read more
3 years ago
My husband and I have taken our baby Toaster to so many groomers due to not loving his haircut but I think the search is over -- we've found our place! Christian was our groomer and he did such a good job listening to what we wanted (we wanted a teddy bear cut with not too much length cut off) and the photo speaks for itself. Look at how cute and perfect he looks! I've already recommended this place to several of my friends. Thanks Pet Potential! read more
2 years ago
3 years ago
We just moved states and were looking for a groomer for our two miniature schnauzers. They've been pretty anxious while adjusting to the move and the groomers here took such good care of them! One of my dogs, Beans, hardly lets anyone touch his feet, let alone cut his nails, and they were able to do so with great results. They have an amazing environment and groomed them exceptionally well! read more
3 years ago
They did a great job on my dogs hair, I had her nails painted and it needed a little work. read more
4 years ago
Tayler was very professional and guided me through the process of deciding what I wanted Fritz's hair to look like. She did an amazing job on my very wiggly little guy - even being able to brush his teeth (it's a nightmare every time I try). Also, the full groom took just about an hour. I love that it's not a place where I drop my dog off and get a call 5 hours later. I will absolutely be back! read more
3 years ago
4 years ago
3 years ago
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