The DIY dog wash station is terrific and private, which I really appreciate. Unlike the competitor…read moreacross the boulevard where all the dogs share one open area, this place gives you your own space with a door, making it much less stressful and more comfortable. I also love the variety of dog foods here. It's amazing to see so many fresh options available! The staff are very customer service oriented and always helpful. As an added bonus, their dog wash costs $5 less than the competition!!! Bonus

Mister Louie the king has to take me here every time we stop at Marshall's. He loves the well…read moreeducated and helpful staff. They always show us the new products and will give Louie a sample and extra love. The prices are reasonable and sales do happen often.

I will never take my little girl here again…read more.. I made her appointment for 9:20 and I walk in and I was immediately concerned because it did not look like any other PetSmart groomers I've been to in the past. This place was cramped, the check in was in the same room as grooming and it was filthy. The staff were not friendly and just immediately put on their leash and took her back without letting her adjust or get to know who was even taking her. I have never been to a groomer that doesn't greet the dog and establish trust first. Then, she says it'll be 3-4 hours because they're busy so she will be in a kennel which just didn't sit well with me. At that point I already said we were never going back. At 1:30 I get a call (so it's been over 4 hours at this point). The groomer calls and says that our pup is half done. She didn't like the blow dryer (which I warned them about. She just becomes deadweight and tries to hide because she's scared). But because she didn't like the blow dryer, she said they put her back in the kennel and let her air dry in there. My poor baby!!!! Then she said she'll go on her lunch break and hopefully she'll be dryer then she can finish! She's finally done at 2:30. I pick her up and oh my god it is the most botched hair cut I have ever seen. Random long hairs all over, her tail wasn't even touched. And I'm sure she didn't get water the whole time there either because she drank almost 2L of water when she got home. Our pup shows her anxiety by becoming deadweight and doesn't like to be touched by people she hasn't established trust with. I am stunned that this is an acceptable standard for PetSmart. I will never bring my baby back here.

This PetSmart location has steadily declined in customer service over the years but this was the…read morefinal straw for me. Had a coupon for a discount on grooming and thought it would be a good way to check out the service so I could have a convenient backup established for when my usual groomer is booked up. From the moment I walked in with my golden retriever it was clear that although I had an appointment and there were only two other dogs there, the grumpy employees here didn't want to groom my dog. I was given attitude, and they made comments before I was even checked in with several reasons why the service might have to be cancelled. Seriously? There was really a bad vibe - like they had just argued amongst themselves before I walked in, and I should have just listened to my instinct and walked out. I unfortunately decided to go through with the service since I was already late for another appointment. An hour and 15 minutes later I was called to tell me that because my dog was drooling they wouldn't groom him and to come and get him NOW. I then found out he had been locked in a cage the moment I left without any part of the grooming process started at all. That is unacceptable stress to put on a pet. After being treated like this today, PetSmart just permanently lost a customer in me. It was a mistake coming here and one I will never repeat. I will drive out of my way to avoid this store and recommend you do the same if you care about your pets.

I can't say enough good things about Marisol at the Aquarium & Reptile Depot. She was incredibly…read moreloving, caring, and understanding during a really emotional situation for me. My roommate left his Cory fish behind, and he seemed so lonely. I just wanted to make sure he found a good home with friends. I was honestly a crying mess, but Marisol was so comforting and reassuring. She took the time to explain everything and made me feel confident that my Cory fish would be happy here with other fish and he truly was. Seeing him settle in and look so happy meant everything to me. I also really appreciate that they allow you to surrender fish here. If you're ever in a situation where you can't afford to care for a fish anymore, or for any reason you're unable to keep him, you can bring him here knowing he'll be cared for properly and placed with other fish. Marisol's compassion and genuine love for animals (and people) truly stood out. You can tell she has such a big heart and really cares about what she does. I'm so grateful for her kindness during a tough moment. Also the facility was so clean! All the fish looked so happy! Such a great environment!! Thank you all!!!

we started our saltwater tank 6 years ago, purchasing EVERYHTNG from setup to livestock FROM…read morehere.. we usually had bad service-- just very short and, rude-- the staff we dealt with were not educated about compatibility between fish/corals, were told 2 fish were compatible even though what i had researched, said they were great. hesitantly, we got the 2 fish and had to return one immediately for trying it ambushed other one and they refused to reimbursed up or make it right. they want mine more than caring about the animals just so disappointed after dedicating ourselves to them

There are 2 bathrooms, both labeled all gender, not a single one labeled "Staff only". I'm 9 mos…read morepregnant and practically BEGGED to use the EMPTY bathroom bcuz the customer in the other one had been there for 15 mins already. They kept refusing saying it was for "staff only". Needless to say I didn't make it to the restroom. They have zero compassion for their customers. I canceled my membership and will NEVER shop with this company again!!!

This Petco grooming is the most unprofessional and lazy I ever had to deal with…read more They absolutely never ever finish the job on the dog, where you are paying for They cancel your appointment to go home early and makes the most ridiculous excuses There is NOT one time there I have took my dogs there and didn't have to make a complaint about it Because I didn't get the service I was paying for It's either that Or just cancel your appointment And you would think the manager at least could do their job and and not let things like this happens again But to be honest the manager is the problem She's being paid to do her job and she just can't I'm not one of those people who's having a bad day and woke up on the wrong foot and is mad with the world and is leaving a bad review out of anger I have been dealing with this for a yeah now and I'm done This place it's really a joke I USE Their VETS, I pay FOR THEIR PETS INSURANCE I BUY ALL MY DOGS BEDS, FOOD AT PETCO, TOYS, TREATS YOU NAME IT, BUT UNLESS THEIR PUT PEOPLE THAT ARE RESPONSIBLE AND CARE ABOUT THEIR PAYING COSTUMERS, ILL BE DONE WITH PETCO, BECAUSE I WORK HARD FOR MY MONEY AND I LIKE TO GIVE MY DOGS THE BEST OF EVERYTHING I HOPE SOMEONE AT PETCO CORPORATION SEE THIS AND DECIDE TO MAKE A CHANGE FOR THEIR PAYING COSTUMERS.

I got my kitty from Tresor Cats and it could not have been easier. Annabel was the easiest breeder…read moreto communicate with. She was super helpful answering all my questions and worries. The kitten I received was so sweet, gentle, and very social! I was very impressed that my cat was litter trained, handle trained (not afraid of humans), chipped, spayed, vaccinated, and dewormed. Even my Vet was impressed with how perfect my kitten was and how I was so prepared. My Kitten is beautiful and has been the easiest kitten to take care of. I am very impressed with the entire process and I wouldn't want to get a cat through anyone else except Annabel at Tresor Cats. Throughout the adoption process, all of my questions were answered, I was well informed with everything going on, I received collages and videos of the kitten, and Annabel made sure I was well prepared for the kittens arrival.

I have two cats from Anabell and I love them to death. The adoption process was pretty good with…read moreAnabell sending me photos of my fur babies getting big enough to bring home. She runs a very good business

Green cheek Conures African Grey Parrots…read moreUmbrella Cockatoos Macaws Indian ringneck Parakeets Caique's Larokeets Etc.... Parrotopia has a wide assortment of different Parkeets and Parrots in their establishment for you to choose from. Starting from hand raised and hand fed baby birds, to adults, to surrendered birds, to birds being boarded while their owners are away. They literally are so many to chose from, some of which are in rare colors I've never even seen or knew existed. My girlfriend actually came across this located, after visiting for the first time, several other birds stores in the Sacramento area. After she decided to took into getting a hand raised Conure for their house, and after talking to various staff at the other locations. Had settled on getting a Green Cheek Conure; more specially a "Pineapple" color variation. The main staff here are very friendly, knowledgeable, and caring when it comes to the birds they own. As soon as we walked in we saw some many individual birds out of their cages, and saw staff holding the baby birds and socializing them other staff and customers. Along with the wide variety of birds here, Parrotopia also has a wide selection of bird related items, like perches, toys, treats and food. Definitely a spot worth checking out, whether you're interested in a bird or just birth accessories.

If you want to get a parrot or thinking of getting one they are so helpful guiding you which bird…read moreIs great for your family. Or if you just want to go see them and do your research they also help you and let you hold them to see if you're comfortable.

I got my chicks at last. The employees we're so patient with all the questions I asked. My chicks…read moreare happy and healthy.

Customer 30+ years. Great place for all your supply needs! Friendly and helpful staff.read more

If you own a pet and have been here you are missing out big time! This a very large store with…read moreoptions galore for all your pet needs. Don't let the name fool you there is no membership feee. We recently discovered this store and we were completely blown away. We have 3 small dogs and was able to find beds, leashes and the best find was the special food at about 1/3 less than we have been paying. They have everything from fish (fresh and salt water)and fish supplies to dogs, cats, and so much more. Located right off highway 80 by the Roseville Automall and share a large parking area with Home Depot. Parking is a breeze allowing you to to get and out quickly.

I qualify my rating here because it depends on what kind of mood the cashiers are in if it's a good…read moreexperience. Generally the prices here are pretty good. I buy Nulo for my Yorkies and often try different kinds of raw food and sometimes the refrigerated type. Generally, their prices are lower than the big box stores. They have really a large selection of treats in all price ranges, and the best price on the wholesome lung trees that I have found anywhere like I said if the cashiers are in a good good mood, you're more likely to have a good experience sometimes they are grumpy and not so friendly as was my experience today. I made a mistake because I thought that something was two for one. And I got a attitude from the cashier when she had to have a manager come and void the sale. Sometimes she's super friendly. It's worth the savings and the good selection to have to brave her mood. the sale.

I live in the Carmichael area and heard about their self service dog wash. I recommend going on a…read moreTuesday or Thursday between 3-6p as it's half off. Only $7.50 to wash my frenchie! The workers are always so nice and helpful every time we come in. They're very knowledgeable about their products and if they aren't they will find the answer. I would definitely recommend them to anyone!

We have been in multiple times for pet food, treats, or toys. The staff a re always fantastic!…read moreSaturday we took our Rottie in for a self wash. Fantastic set-up with a bowl of treats next to the shampoo selection and a wonderful rubber brush that got all of his undercoat loosened up. Our dog was SO happy with his spa experience!

Love this place. Staff are always helpful.. They are always friendly and nice and greet you and try…read moreto help you. they are reasonably priced.

The staff at Western Feed are so knowledgeable and nice. Very helpful, especially Destiny. She…read morehelped me and answered all my questions, which I had a lot! If you need product for your animals go to Western Feed. Thank you Destiny and staff. Toni