1. Always Available Pet Sitting

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Citrus Heights, CA

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Always Available Pet Sitting

4.1 (38 reviews)
Closed • 8:00 am - 6:00 pm

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Services - Always Available Pet Sitting

Dog walking

Pet sitting

Pet transportation

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Harassing texts from owner
Dolores M.

This is not someone you want to trust with your animals - I had to block her number because of the multiple harassing calls I received from Rose after posting my last review - I also posted a similar review on another pet review website and she claims that it is an "AI" post, let me assure you I am a real woman with real concerns - people in the neighborhood are starting to feel uncomfortable with the large animal traps she sets out in front of her home (I would post pictures but I want to respect her privacy, even though she can't seem to respect mine) - last week, she also confronted me at a local grocery store near where we both live and called me multiple names including "liar" and "psychotic b****" and once again tried to bully me into taking my review down - for her claiming it to be "fake" she sure is concerned about me taking it down - all this would have taken to resolve is for her to apologize and not try to bill me for days she did not show up. Something else I did not add in my previous review - be careful letting her into your home, she let out a GIANT fart in the middle of her consultation that she tried to blame on my hard wood floors creaking. I truly hope she has some family that can come help her, she's not doing well.

Rose was very thorough in communication and took care of my pup. Just be aware she charges a rate for a specified time but unfortunately doesn't actually provide the full time paid for. When she was confronted about the significant shortage of time, she berated me and left me a nasty note with my key return. Not professional!!!

Absolutely terrible service, would never recommend Rose to take care of any pets and I'm upset that I let her be responsible for mine. I should have read the other negative Yelp reviews before booking, they all validate my experience. I had Rose cat sit for my 2 cats for 2 days. There were many issues with her service, but I'll list the most important ones here. She charged $35 just for the meet and greet which I've never heard of before, and after we scheduled it she asked for the gate code and building number (which is just the number in my address) which I texted to her. The morning of the first pet sit comes, I get a text and phone call waking me up at 6:45am asking for the gate code saying that she can't get in. I missed the phone call, but texted her back to send her the gate code again. A few minutes go by and I'm waiting for confirmation that she got into the gate, and when she texts me back she says yes she got in but asks if the number I just sent her is my building number. Huh? No, you asked for the gate code so I sent you what you asked for. Before I can text back I get another phone call asking what my building number is because she doesn't see it. I tell her that the number I sent was not the building, and tell her the correct building. She finally figures it out and she gets into the apartment. You didn't need to call me or text me at all since you had this information already, you've visited my apartment before, you're not making any sense when I'm trying to answer your questions, and you woke me up early in the morning for something completely unnecessary. On the next visit, she texts me saying she wasn't able to open the cat feeder to add more food to the top. I have a gravity feeder setup while I'm away on trips so there is a compartment on the top that you can add food to and the food falls down into the dish below. I had asked her to top off the food since I wasn't sure if I added enough to last for my whole trip and it would be nice if she could make sure there was enough until I returned. She acted like the only thing she could do was add more food to the top and since she couldn't figure it out didn't give my cats any more food. When I questioned this, she didn't seem to have a response. It's not hard to just twist the top off the feeder, it's a quarter turn then pull it off. Even if you can't figure it out, add a few more scoops to the bowl or another dish next to it or something. Seems like she wanted more money to have to come back to add more food and made a dumb excuse why she couldn't figure it out. Another reason why this was an issue is because I have a pet camera setup that has a view down the hallway to the litter boxes, to the kitchen to see the food and water dishes, and into the living room. After the second visit, I could no longer see down the hallway and my view of the food bowl was blocked because the camera had been moved back on the table by about 8 inches. I asked her if she moved it, she made another dumb excuse why it was moved saying that the cats were very active and they must have jumped and bumped it. They've never moved the camera before during this trip or any others, so you're saying they were only active and jumping around when you were there? And it was conveniently placed just so that I couldn't see the food bowls anymore, in the exact same orientation as before, not knocked over just pushed straight back by about 8 inches? Unfortunately this camera only does live feed so I couldn't go back and look at the footage to see what really happened. But this sounded like another part of her plan to try to get more money by coming back for additional visits to fix things. She had said at the meet and greet that she would leave my house as good if not better than she found it, but she moved my things and did not put them back where she found them. Even if it was the cats I still think you should put things back in place that were moved during your visit. She also left my toilet lid up so that the cats got into the toilet and tracked their paws with toilet water on them around the house which is the reason I keep it closed, and she moved where my litter mats were placed near the litter boxes and didn't move them back. After my experience and reading other reviews, I think Rose needs to learn how to treat her customers with respect and not just try to scam people out of their money at the risk of their pets.

Sweetpea
katie C.

We have found our new pet sitter. Rose is great! My cat is cranky (putting it mildly) when meeting new people, and Rose was wonderful in letting Sweetpea decide when she wants to interact. Love getting the daily updates from Rose. She's very professional and trustworthy. Highly recommend her!

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4 years ago

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Rose C.

thanks again for using my service, I loved taking care of your pets !

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5 months ago

Needed a in house sitter for our golden retriever 2 horses 11 chickens and a cat, for a week. Rose is not cheap but she did a good job

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2 years ago

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Rose C.

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1 year ago

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1 year ago

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Rose C.

Thank you , Dan for your excellent review..a pleasure.

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1 year ago

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Rose C.

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2 years ago

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2 years ago

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Rose C.

Thank you for your kind review !

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2 years ago

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Rose C.

I have no idea who this person is...

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2 years ago

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Rose C.

Thank you for your business.

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4 years ago

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Rose C.

Helpful 6
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3 years ago

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Rose C.

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6 years ago

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Rose C.

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3 years ago

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Rose C.

Thank you for your support on my pet sitting services, appreciated!

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3 years ago

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Rose C.

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3 years ago

Rose is a wonderful lady with heart for animals. Very trustworthy person. Would recommend.

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Rose C.

Thank you for your review, Sharon, appreciated !

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5 years ago

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Rose C.

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3 years ago

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Rose C.

Thank you for your kind review, Heather..!

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3 years ago

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Rose C.

Thank you, Shiela, always a pleasure!

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6 years ago

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Rose C.

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7 years ago

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Rose C.

Thank you Matt, always a pleasure !

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8 years ago

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Rose C.

Thank you for your positive review. greatly appreciated !

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9 years ago

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7 years ago

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10 years ago

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Rose C.

Enjoyed my time with Ammo..he is a blast !

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5 years ago

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9 years ago

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Rose C.

Helpful 8
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8 years ago

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Rose C.

Thank you for your kind review, appreciated ! Rose

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6 years ago

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Rose C.

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9 years ago

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Rose C.

Thank you for your review, greatly appreciated !

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9 years ago

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Rose C.

Thank you for your continued business and trust in me as your sitter !

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10 years ago

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Rose C.

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10 years ago

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Rose C.

Thanks so much Tony. really enjoyed your kitties !

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10 years ago

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Rose C.

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7 years ago

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Rose C.

Thank you so much !

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8 years ago

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8 years ago

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Rose C.

Thank so much for your review !

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7 years ago

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Rose C.

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Ask the Community - Always Available Pet Sitting

Review Highlights - Always Available Pet Sitting

“Rose has taken care of my dogs over the years and I have experienced nothing but professionalism from her.”

Mentioned in 33 reviews

Read more highlights

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