I'm 82 and not well. Vanessa and Rhonda of Premium Pet Relocation made the trek from the Bay Area to Sacramento to pick up the remains of my beloved cat Chloe and delivered her to my assisted living apartment. They were incredibly kind and generous! Of course, Chloe's treasure was in perfect condition. I'd highly recommend them for any pet related task!! read more

Vanessa helped me get all of the required paperwork sorted out for my international move to Vietnam. This was in no way something I wanted to deal with without a professional with demonstrated experience, particularly to a country with stringent and unclear requirements. Prior to speaking with Vanessa, I spoke to about 5 agents in this space who candidly did not seem like they knew what they were talking about (one even suggested he only set up the vet appointment and I mail in the paperwork, which he was happy to charge me $XXX for- sir, what am I contacting you for then?). Vanessa not only responded immediately with comprehensive information about the process (more than the USDA website and even the Vietnamese customs page- I looked) and what she could do for me. She moved mountains to make this happen, met with me at the vet process, and clearly cares deeply about the animals she is helping to move. I have to again underscore how different my experience with Vanessa was from other providers where it really felt like you're paying someone to move around paperwork and they actually expressly disclaim that after all that your dog may not even meet the requirements to get on the plane. Vanessa gave me the comfort to know things will be fine because she does this all the time, as opposed to other operators who kind of seem like they're just winging it. Thanks again Vanessa, you're a life saver! read more

My visa expired and I had to leave the US back to France. Unfortunately I discovered how complicated it is to fly my 3 cockatiels with me. After looking for solutions I got to the point I thought it was hopeless... Fortunately Vanessa helped me ship my 3 birds and it went perfectly! They got to France healthy, everything went very smoothly. Thank you Vanessa for your help! read more

Premier Pet Relocation - Pet Transportation Near Me

Very communicative and friendly. They will try the best to work with you based on your request and schedule

Vanessa is excellent at what she does. We relocated our large black lab and Australian cattle dog mix from San Francisco to Auckland, New Zealand. We actually had tried to move our dogs back in 2020 when we were taking 5 months maternity leave in New Zealand, but had an issue with Bascom's titre test. After that experience and how Vanessa had helped us retest quickly we knew she was the only one to help us with our permanent move back to New Zealand in Nov 2023. New Zealand has VERY strict rules and what tests are required and when. The process is time consuming, confusing and downright difficult to navigate without someone who does this regularly - which Vanessa does. Vanessa would get in contact with our vets and help navigate them. We ended up also using her recommended vet to make sure we had the final vet visits on time (and it was a lot cheaper than the SPCA vet). Vanessa came to the final vet visits, picked up our dogs on the day of the flight, and sent us updates and photos of our dogs to alleviate our worries. Our dogs have arrived and after a 10 day quarantine are loving their new home! Honestly could not have done this without Vanessa- thank you so much! read more

We just relocated from the Bay Area to Austin TX, and Vanessa did an excellent job with our 3 pets! Picked them up promptly early in the morning, kept us updated of the progress, and dropped them off at our new place late the same night. Less than 24 hours apart from them, and the pets adjusted quickly to the new place. Thanks so much! read more

Vanessa moved my 3 girls (2 shi-poos and 1 shorky) from California to Texas by ground. At first I had some trouble reaching her but I persisted because her reviews were so good and I love my girls so much. It was worth the extra effort as I was pleased from start to finish. Vanessa is a very kind and dependable person. She did every single thing she promised. She picked my girls up from their kennel and a few days later she was at my door with three slightly confused but healthy and happy dogs. They adjusted very quickly and are doing well. It was worth every penny to me to have my fur babies delivered safely to me. And I honestly didn't worry about them for one minute because I trusted my kennel and Premier Pet Relocation to take good care of them. read more

Let me start out by saying that Vanessa was incredible! She was always available to answer my emails and questions. She calmed my fears about my big move and the safety of my furry baby's. If you are looking for someone to help you with a move call Vanessa and Premier Pet Relocation. She is knowledgeable about the process and she actually cares about your pet because she is an animal lover! True Blue 100% I moved to Australia and I was so concerned about the flight and my kids safety! Vanessa had all of the information and answers I needed. She took care of everything including keeping me calm. She gave personalized care to my Junior and Gigi! They made it safely to Sydney after a 15 hour flight and to quarantine. She kept me updated the entire time. Just when I was missing my pups she would send me a message. She was so dialed into the process of getting the transport done and supporting the parents every step of the way. I will work with Vanessa again if we move. She was awesome and I highly recommend her. She took care of my family and that was very important to me! I could tell it was also very important to her. read more

We can't thank Vanessa enough for the smooth handling of our Pit Bull, QuiQui's, relocation from San Diego to Japan. We originally planned to handle the airfare/ customs/ import paperwork ourselves, but quickly found ourselves in over our head. We called a few Pet Relocation services, and Vanessa returned our call quickly and outlined everything we needed to do, and everything we were missing ourselves. She was able to coordinate directly with the vet, airline, and customs agents to verify all of our puppy's paperwork were in order prior to her trip. On the day of her trip, Vanessa picked QuiQui up from San Diego and drove her to LAX for her flight. Prior to check in, she took QuiQui for a walk and sent us some pre-flight pictures. She dropped QuiQui off and updated us with flight departure and arrival times. QuiQui arrived in Japan safe and sound and, with Vanessa's help, it was as stress free as possible. I would recommend her to anybody looking to set up transportation for their pet, near or far. Thanks again, Vanessa!! read more

Premier Pet Relocation - QuiQui!!!! - Pet Transportation Near Me

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Excellent communication with this company. We are flying internationally with the toughest breeds to fly and Vanessa and her team are making it so smooth. Thank you so much. This is a special company also do not ever use pet pro services ever. Premier helped us when we got scammed from the other company. Learned a lesson never give money unless you see results first. read more

The phone number has a sound as if its disconnected or always busy. Rhe business never responds to emails or any inquiries.

Vanessa and her crew took great care of our girls from California to Maryland. She was organized, professional and timely. To our family, it was worth the cost especially with flights cancelling these days. read more

This is an amazing, lifesaving service. I can summarize Vanessa's work as unique, experienced, kind, proactive, responsible, speedy, and efficient. It is worth every dollar, if you want your pets to be delivered healthily, safely, comfortably, happily, and with a minimal amount of effort on your part, and timely updates on how your pets are doing and feeling. We had 2 12-year old cats moved from Mountain View, California all the way to Salvador, Brazil. One of the cats had some long standing health issues. Neither cats had recent vaccinations, anti-parasite, or other health documents. Not only did Vanessa get all the necessary checkups and vaccinations required for the travel documentation, she also solved the long standing health issues for one of our cats (upper respiratory infection and some teeth that needed to be extracted). This required providing room and board for our cats (at a very reasonable rate) prior to travel, as well as shuttling the cats to and from the vet, administering antibiotics, scheduling all the appointments, booking the travel, arranging with her international partners in Brazil and elsewhere in the US for 'kitty condos' while waiting for connecting flights (probably 3 flight segments) and getting through customs in Brazil (which can be quite tricky for the unexperienced). From my side, I was under significant stress to move our household quickly to Brazil (2 weeks notice). After talking to Vanessa, she came to my house and helped me to get the cats into transportation kennels she provided, and after 4 weeks -- mainly due to our lack of previous vaccinations, required waiting periods, completing paperwork, and solving the health problems which required anti-biotics for several days, and traveling during an exploding global pandemic roughly Dec. 15, 2020 to Jan 13, 2021 -- the cats were delivered healthy to our doorstep in Brazil by Vanessa's kind counterparts based in Brazil. Huge, huge service; I never could have done it myself given my time and human resource constraints. I highly recommend Premier Pet Relocation! read more

Do yourself a favor and let Vanessa handle all your pets' travel needs. We just relocated our two cats and very large dog from Los Angeles to London and I couldn't be happier with the service we received. We were particularly nervous because our dog looks like one of the banned breeds in UK, but Vanessa double and triple checked everything for us and made sure that not only the paperwork was in order, but also that there wouldn't be any issues. She kept us informed through the whole process, with regular updates before take-off and after landing, and she really came through when there was a snafu with the local driver, for whom she found an immediate replacement to ensure that our pets wouldn't have to spend the night at the airport. I cannot recommend Premier Pet Relocation enough, and I will not hesitate to use them again should we ever need to have our pets flight again. Thank you, thank you, thank you. read more

I contacted Vanessa for help because I was having trouble moving to Italy with my medium-sized pit bull. Vanessa was extremely knowledgeable and organized, and I don't know how I would have managed without her assistance. Not only did she book Luna a flight on an airline that would accept her breed, but she also helped me get all the needed paperwork from my vet and the USDA for export. Vanessa transported Luna to the airport for me and gave detailed instructions for navigating her pickup upon arrival. I really appreciated the text updates and photos of Luna's journey throughout her travel as well. I can't imagine completing all of these steps by myself after seeing everything that was required by the airline and Italian customs. I highly recommend using this service if you need to move your pet internationally. read more

I cannot give Vanessa enough praise & highly recommend her company to anyone needing to utilize her services. She was very patient in addressing my concerns and when it comes to entrusting your most beloved furry child, you can rest assured that Vanessa will provide the utmost care for your pet. She is beyond compassionate and you can tell she has a genuine love for animals and cares about their human owners. I'm so grateful I was able to find her through Yelp, she has done an incredible job helping me and my furry best friend. read more

Thank you for all your help in getting our doggie, Dexter, from Cali to Maryland. Vanessa, you are AMAZING! It was his first flight, there were weather-related flight delays so you had to keep him longer, and you were courteous, gracious, extremely communicative and helpful especially since Dexter is a rescue and has some separation anxiety. It was a joy to see him come to his new home a few hours after us and we are incredibly thankful for Vanessa's thoroughness and flexibility in changing flights to match Dexter's flight up with ours so he comes home to us after we got there. read more

It doesn't appear this company is in business any longer. Their phone number has a busy signal 24x7 and they do not respond to requests for quotes on their website. read more

Vanessa was outstanding and took care of our chihuahua's relocation from Abu Dhabi to California with absolute professionalism. She followed up with us and the shipper on the other side, sent photos of our dog as soon as he arrived, was prompt, on-time, and was authorized to pre-approve his release from the airport hours quicker than we would have been allowed to. We'd absolutely recommend Premier Pet Relocation for helping coordinate the relocation of your family pet. read more

As any pet owner can tell you, sending your beloved pet off in a big jet plane for 13 hours is beyond stressful. You just want to get into the crate with them. And Vanessa at Premier Pet Relocation was with me every step of the way, helping allay my fears, incredibly detail oriented and even coming to our final vet appointment with the important final papers. I know she was monitoring Rosa's trip incredibly closely, had a great relationship with the quarantine operator at the other end in New Zealand so was checking in with them as soon as Rosa arrived. She just eased the pain of this whole process and was several steps ahead of everything, I would recommend her to anyone going through this hard but necessary ordeal. You are in completely safe hands. read more

I would give PPR and Vanessa Stanghellini, in particular, 6(+) Stars, if it were possible. She/they are THAT good. Vanessa helped us move our 7 yr. old golden retriever from the Bay Area, CA to Switzerland. From start to finish, Vanessa was professional, responsive, friendly, highly-knowledgeable, and reliable. Moving a pet overseas is never easy, but Vanessa made it as painless and as straightforward as is possible for both Jasper (our dog) and our family. Paperwork, vet contacts, directions, hand-holding...Vanessa did it all, and she was available pretty much 24/7. My husband and I cleared customs in Zurich without an agent (no small task, given the Swiss predilection for perfection) and, thanks to Vanessa's excellent work, the whole process went smoothly and efficiently. I cannot recommend PPR/Vanessa enough. read more

Look no further, HIRE THIS COMPANY!!! I would give Vanessa with Premier Pet Relocation 10 stars if I could; she is THE BEST! She saved me and my cats when we thought all hope was lost. We are moving to New Zealand and about 5 months ago I hired a different pet transport company to help move our 2 cats (which is no small feat, as New Zealand is one of the hardest countries to get animals to). This first company gave me really confusing information that turned out to be wrong, so I hired another pet transport company, who was supposed to specialize in New Zealand animal transport. Well, this second company went bankrupt (IPT), took my money, and left me and my cats hanging just 30 days before we were supposed to go to NZ. AND this second company never got my import permit! (Thank God I had an awesome vet who knew which tests to order). So I hired a third company, Avico Logistics, and was promised they would take care of my cats and handle everything. Well, Roy with Avico screwed us over and never handled the health certificates, so, just 6 days before my cats were supposed to fly to New Zealand, I fired my THIRD pet transport company. I was panicked. And in tears. I had no family to take my cats and we had NO idea what we were going to do. AND, my teenage daughter is autistic (Asperger's) and she would not get on that plane if our cats weren't going. Then I contacted Vanessa with Premier Pet Relocation. She was AMAZING from the beginning and said as long as I had the right tests done, she would handle everything and get my cats to New Zealand on time (we had 6 days to make this happen). From that day, Vanessa completely took charge. I emailed her all the documents we had and she Fed Ex'd me a package of all documents I would need from my vet. And she emailed me, and she texted me, and called me, every step of the way. She even called my vet to make sure they knew what to do. She booked the flight for my cats, contacted our quarantine facility, AND met us at the USDA at SFO to personally handle the final exam and paperwork. She had every document in place and she even brought special water dishes for the cats' crates (and even put ice in their dish for the long flight... how smart is that??). She took our cats and stayed with them at check-in as long as she could. And she texted me to let me know when the plane took off and when it landed. And even contacted me to make sure the quarantine facility had picked up our cats. YOU CANNOT FIND A BETTER PET RELOCATOR than Vanessa. My advice to anyone looking to relocate their pet is to hire Vanessa with Premier Pet Relocation right away. She is an absolute professional and knows exactly what she is doing and will not let you - or your animals - down. read more

Vanessa has been super helpful with the whole relocating process. Because of work, I had to relocate Coby, my 85lb Doberman from Bay area to China. They made the process like a breeze, it is completed door to door service. Coby board with them for 5 days to wait for his customs permit in Hong Kong while I was traveling for meetings. They provided me pictures and video to check on Coby. Coby had very good exercise before take off. My husband who waited at home in China said that they even gave Coby a bath! because Coby smells nice:) They are very experienced with dogs and took very good care of him. I highly recommend their services. read more