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    Pet Express

    4.6 (109 reviews)
    Closed 10:00 am - 7:30 pm

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    I made a joke to the cashier when I bought this duck toy saying my dog was going to rip it up in 24 hours as she did with all her other toys, but here he is, Mr. Duckworth, still entirely intact 6 months later and her best friend. Love this store

    Candace W.

    Normally I love shopping here but the last 2 times were not a great experience. My husband went in to get food and hay for our bunny and the new lady working had no clue how to ring the items up. He was there waiting patiently while she called different places for pricing and it took WAY too long. I tried going this afternoon at 3pm when they were open and no one was there. The door was locked and there was a sign that said be right back...no clue what that means but I wasn't able to get my Dog food and it's quite disappointing...i also saw 2 other people trying to shop and had to leave. I am a loyal customer and have been for years. If this continues I will definitely find somewhere else to shop for my animals.

    One more satisfied customer
    Barry I.

    I'm writing this review partly out of guilt because we've been using an online pet food service since our regular neighborhood store closed down and then the pandemic hit. However, I've been to Pet Express twice since then when supplies ran short and my experience has been extremely positive. The owner is lovely, as was the young man who helped me yesterday. They have a lot of high-quality cat food that is not available from online warehouses, the store is clean and inviting and staff are helpful and pleasant to talk to. It's much easier to buy six weeks'-worth of cat food from an internet supplier, especially during a lockdown but now I feel the need to support great local businesses like this; I will have to figure out how. meanwhile I recommend Pet Express very highly.

    brb sign, but they never come back

    I live on the same block and would love to support a local business. But three times in the past month i've shown up to get dog food and there's a sign up that says "we're open, be right back..." -- each time i've waited between 20-30 minutes and no one shows up. I watch other customers walk up, wait a few minutes, then leave. TBH i'm writing this review as i stand out front right now. Photo of BRB sign attached, bags of dog food sitting on sidewalk out front just out of frame.

    Thank You Pet Exoress

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    10 months ago

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    11 months ago

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    5 months ago

    Great products and great staff who was super helpful! I will definitely be going back.

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    1 year ago

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    1 year ago

    Friendly knowledgeable staff. Large selection of pet food and pet products. I like supporting local small businesses.

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    9 months ago

    Friendly and amazing people. Always ready to assist! Free local delivery is always helpful. Thank you.

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    One of the best small dog supply boutiques. Such nice staff and the owner always goes above and beyond to keep a customer happy.

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Business owner information

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    Orli L.

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    3 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Business owner information

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    8 years ago

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    4 years ago

    Great pet shop. Good selection and the staff is full of information about products and pets.

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    4 years ago

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    7 years ago

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    18 years ago

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    16 years ago

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    19 years ago

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    17 years ago

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    7 years ago

    Only took one stop for me to become a customer! Great prices and friendly environment. Really helpful employers!

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    Page 1 of 3

    Ask the Community - Pet Express

    Do you have a machine to make personalize collars? I need to make my kitty a collar with her name on it and my #...do you offer this service?

    Hi, I'm sorry but we don't have the machine for personalize collars. We basically offer Natural… 

    View All 2 Questions

    Review Highlights - Pet Express

    Anyone I have ever met in this store has been super kind and helpful but not OVERLY helpful like the people at healthy spot.

    Mentioned in 6 reviews

    Read more highlights

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    Burbank Scales N Tails

    Burbank Scales N Tails

    3.6
    (263 reviews)

    This is the neighborhood "mom and pop" type pet store. It is quite unkempt on the interior, but…read morethey have a good selection of live animals, feed, and supplies. FYI I come here for aquarium needs. Pros: - accommodating staff. Requested a plant that didn't have a label and the employee asked her boss and they were able to sell it to be for a great price - great selection of reptiles (snakes, lizards, etc.) - one of the few places that consistently has springtails or isopods - I don't talk to people but every time I've shopped at the store there always seems to be a good conversation happening - prices seem standard, though I've compared and they often have slightly lower live aquatic animal/plant prices. Support local! Cons: -not the friendliest staff, I often don't get a "hello" at the register, let alone be told the total amount -There's been an unused, dirty fish tank wall as long as I can remember and it's just in the way and ugly (but i understand the struggles with hoarding) - they don't have a lot of aquarium plants and most plants do not have prices. -understaffed it seems, so be patient with them (waited about 30 mins to be helped cause there was only one person working the aquarium area) - bird cages look unhealthy The place needs to be cleaned up. The staff needs to have better work ethic. That being said. Scales N Tails has been my go to pet store since living in Burbank. I have conures, but I refuse to buy anything for my birds here. BUT I do also have paludariums and a pond and this shop has provided me with most of my live animals and plants. I have not had any issues with disease or mortality. Not the best, not the worst, but definitely one of my favorite places to shop!

    I've been coming to this pet store for a couple years now and it's honestly one of my favorite. The…read morestaff is all super friendly and knowledgeable. They have such a large variety of aquatic animals and reptiles! It really feels like a mini zoo when you come in here. There's a very small parking lot located out front but there's lots of street parking. Also lots of small businesses in the area to check out and support!

    I-Stay U-Go

    I-Stay U-Go

    4.8
    (34 reviews)

    I can't say enough good things about I-Stay U-Go!! Hilma is super friendly, professional,…read moreknowledgable and has a sincere passion for animals which is very evident from the way she treated my puppy. At one point, my puppy, Molly was licking Hilma while she was getting groomed, for her first time there no less!! I couldn't be happier with the service. I love that my puppy didn't have to wait in a holding area with a bunch of other dogs waiting for their turn like other places. Hilma was also kind enough to give me some tips on how to care for Molly's fur and ears as I'm a first-time owner. Molly and I will definitely be returning!!! Oh, and the place is totally adorable!

    We used this place for two different services when we lived in Glendale. One was grooming for our…read moreAustralian Shepherd and the other was for petsitting & walking. This review is mainly for the petsitting & dog walking because we decided that was the best service they provided us. Just a quick note on grooming -- They only lost one star because the grooming wasn't entirely up to our standards. After our grooming visit, our dog experienced some temporary skin irritation on her back - possibly from dryer burns, hard brushing or just an allergic reaction to a shampoo used. Also, her hindquarters were clipped awkwardly, although that one may have been my fault for being unspecific in my request. Our dog and cat seemed like they were well taken care of on all the occasions we left them in this company's care. It was clear that our dog loved them. Our cat is sort of a snob, so who knows what he's thinking, but he did seem as content as usual when we got home. Tammy was our main sitter/walker there and our normally shy dog adored her & her little dog. Sometimes we'd run into them in the neighborhood and Star would get super excited to say hello. That says a lot! Also, the company was great about communication, before-during-after, provided easy billing, set up easy key exchanges and they were always pleasant & gracious. It was also nice that our home was always clean when we got home and everything was in its proper place. We recommend their petsitting & dogwalking services to others in Glendale. And we wish we didn't live so far away now so we could keep using them!

    Petco

    Petco

    2.9
    (132 reviews)

    My first time visiting this location. It's pretty nice. Plenty of parking spaces. My puppy and I…read morereceived free treats with coupon for grooming from Leah. I appreciate that. I bought one outfit for my puppy. I think the cashier was new. I only bought one item but it took forever to ring me up and get a receipt to print out. Cashier was nice though.

    I'm so disappointed in the treatment of their animals in this Petco, most their fish was staying…read morestill, a sign of stress. Especially their goldfish their goldfish tanks were in horrible conditions. I don't have any photos to provide but the goldfishs were overcrowded, huddled into a corner and all turned black. A few times I've seen dead fish on the bottom of their tank. Which all of these are clear signs of extreme stress. I've seen you guys have put a under observtion paper on their tank. But I haven't gone back to petco recently so I do not know the current conditions of the goldfish. The bettas do look quite healthier than other bettas I've seen but still they're in bad conditions. Which is some progress. And the kois I've seen you guys have noted per koi is about 25 gallons if that was I remembered but I've seen at least a dozen koi in a about 15 gallon tank.was walking about the store the animals looked quite alright. The birds are quite cheerful. Then I walked by the hamster section I see this one hamster running around the perimeter of their cage over and over again which is zoochosis. A sign of stress. Petco if you are going to sell animals please give them proper care!!

    Pet Express - petstore - Updated August 2026

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