So friendly! Walked in on a Saturday, quick turn around, pup looks and feels amazing!!! Highly Recommend!

I have been taking my small dog to Joy's for years. I have always appreciated their work. When I picked up my dog yesterday, then took her home, I noticed her right leg's skin had been cut through all hair and is now a huge open wound. I took my dog back today to ask them what happened and all the "trimmer" did was laugh and laugh. I don't know if I have ever been so insulted. The owner said nothing (in English that is). Completely irresponsible. If the wound gets infected the bills will add up. We will see. I'm speaking with a lawyer later today. read more

I love Joy dog grooming the women who run it are so kind and always have a great energy. They are patient with my dog who doesn't always do great with nail trims, and I would highly recommend getting baths / trims here because my dog always looks and smells so cute when he comes home from Joy. Today they even gave him a little blue bandana They are reasonably priced and real people truly 10/10 read more

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They were very nice, and our dogs came out looking super cute. They did a great job of cutting their hair, cleaning their ears, teeth, and nails. Highly recommended. read more

I'm so happy I found this groomer! My dog usually gets super anxious, but here he was calm and actually enjoyed it. They were gentle, fast, and really paid attention to the details. His coat looks amazing and smells great too. Definitely coming back finally found someone I trust with my baby! read more

Only bad thing about this place is that they open at 10 am. Not 9 am as posted on yelp or location. Shown up at 9 only find out they don't actually open doors before 10. read more

My dogs come out looking cute and clean every time. Haven't had one bad cut yet. It's usually easier to get weekday appointments, weekend appointments fill up quickly. The owner is nice and friendly. read more

Joy Grooming - Qtip - Pet Stores Near Me - Los Angeles, California

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I don't understand the low ratings. This place is awesome and their service is great. Look at our guy and how cute he is. They took extra care around his skin tags. read more

Joy Grooming - Happy pup. - Pet Stores Near Me - Los Angeles, California

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Amazing customer service! First time and staying with them !!! My babies even loved the staff for their first time . I really recommend this place. FYI went on Sunday read more

Joy Grooming - Pet Stores Near Me - Los Angeles, California

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I took my dog here for a routine grooming and bath on Monday, July 10th and it was the worst decision that I could've made. I chose this groomers because of proximity but I regret not researching more and reading previous reviews. My 4yo Shih Tzu was cut on his penis and testicles. I noticed excessive licking after the appointment but thought he was just trying to get his natural scent back. By Wednesday, the sores started to show and I share the cuts on this genitals and the raw patch on his testicles. No he was not matted and he has been praised for behaving well during these appointments. As a dog owner, we know they move and accidents happen, but to not mention it at pickup is dishonest and irresponsible. I've been up with him all week, he's not sleeping, won't go to the bathroom for the past day or so, and stopped eating and drinking water as he usually would. He's whining constantly and can't walk far without stopping from the irritation. When I called to let them know what happened she told me to bring him back and I refused. He is probably traumatized. I sent pictures and videos and never heard back, so I went in person asking for a refund. I think the only reason she gave it to me was because another customer was in the store and she didn't want him to hear me. She offered me a cone. That's it. This has changed my whole week from a happy dog to a sad one who's crying and confused cause he doesn't understand the sprays to heal him, wearing a cone, and the pain he's experiencing. I DO NOT recommend this grooming service. Please spend the extra money and go to a nice place for a peace of mind and good treatment for your pup. I've spend so much time and money trying to get him some comfort. The energy that you feel as you walk in matches the treatment. Beware. NOTE. HIs styling and wash was good if that part matters to you. I tipped based on appearances and know I know to check for cuts and wounds. read more

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Service was not great. I showed up for our 10am appointment and the owner was late, we waited outside until 10:15. I don't think they cared much about professionalism or my dog's cut. I explained and showed the reference photo to the groomer and thought that we had an understanding of a modified schnauzer cut. I showed her the photo below just in case we had a language barrier. The result didn't look anything like the photo. For $70 I guess it wasn't too bad but it's also not what I wanted or what I thought we agreed on. The head was left fluffy and eyelashes taken off, I asked for a very short skirt but he was shaved completely. read more

Joy Grooming - Pet Stores Near Me - Los Angeles, California

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I have been coming to this groomer for a while. The last visit we had last week was horrible ! My dog was dropped off at 12pm and usually it does take about 2 to 3 hours. My dog was there until 6:39 pm. They hurt my poor pup. He was given the wrong hair cut, was skinned shaved in his private area. We noticed a skin rash like if he had razor burn. When we came home I noticed him whining and licking his leg , he literally has been cut. We also noticed he had been licking his private area and his testicles are swollen. When we asked why this happen of course they say nothing. Beware do not take your babies here. Abuse and trauma ! read more

Joy Grooming - Razor burn - Pet Stores Near Me - Los Angeles, California

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excellent service. very clean and friendly. thanks for taking care of my dog! so convenient. thanks again.

DO NOT COME HERE WASTE OF TIME AND MONEY. Went on a Sunday on they're least busiest day spent almost 5 hours for my dog to be done and did not get a ear cleaning or nail trim and still charged me $150 again waste of time and money safe yourself a headache read more

Princess is a white toy poodle, under 10 lbs. She was a bit of a mess just like the rest of us because of quarantine. Thankfully, Ellie came to the rescue. She did an incredible job with fulfilling the cut I wanted for Princess. However it did come with a price. $$$ it was all worth it tho, to see Princess happy and cheerful when I picked her up. Will definitely be back. Hopefully my next bill won't match this one since she is pretty small. Pro Tip 1. Have your pups rabies vaccination certificate ready. 2. Call for an appointment 3. Remember ifs Cash / Venmo ONLY read more

Joy Grooming - Before Ellie - Pet Stores Near Me - Los Angeles, California

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Quick an on point service I love that it's simple to schedule an appointment an have reasonable prices also amazing customer service read more

I've never been discriminated against due to my dogs breed. Me and my boyfriend walked into this place and asked how much it would be to groom our 5month old puppy. Her breed is pitbull/mastiff and the lady was on the phone letting another small dog bark and cry at us, our dog just sat and showed no aggression. When the lady looked at our dog sitting there she said oh let me ask , came back and said no, the dog groomer doesn't want to work on that dog. I'm so confused and really disappointed. read more

Joy Grooming - Store front - Pet Stores Near Me - Los Angeles, California

I called two weeks in advance. And told the lady about my welsh terrier and needing a traditional haircut for that breed. She told me to come in on Sunday at 10 AM as her expert cutter is in that day. I shared that I'd like to know a price. She did not give me a price. She told me only to come in. I also explained my dog is not socialized. And she said nothing. Just told me to come In. I brought my dog in at 10 AM this morning this morning and she was a total mess. Forgot that I was coming In. She said her expert person is here. Who had no idea about my dog. I showed pictures. She just said "short". I said if you don't know I'll take him somewhere else. Then they just rejected me. Honestly so upset with all the back and forth and waste of time. Don't take your dog here unless you're wanting to just give up your dog to someone who doesn't know anything. read more

I have a 10 year old rescue Australian Shepherd, my request was wash, comb and trim. They SHAVED him to the bone! I absolutely NEVER said shave him!! After more than 2 hours I called in - said they need more time Next call - that there ready Next call from them- actually that's a mistake, a different dog is ready to pick up and they still need time. 3 hours in total.. for something I completely did not ask for. I've been to a lot of different groomers in the past and they mentioned that this is not a bread that needs shaving. My dog already has trauma from previous owners who mistreated him and now poor thing has been shaking, not wanting to go outside and has been excessively barking. Do not reccomend! read more

Joy Grooming - After - Pet Stores Near Me - Los Angeles, California

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They always do a great job and our little dogs have always been happy and well cared for there!

Julia didn't disappoint us again! Skilled, professional groomer! Will definitely come back and recommend to others

I don't know why this place has bad reviews. I've never had a bad experience with them. My dogs look adorable after a full groom and they smell good as well. Definitely better and cheaper than K9. I started bringing my dogs here since my dog had a popped vessel in his eye because the groomer has the neck shit too tight on him. No problems here at Joy Grooming. read more

Joy Grooming - Don't mind the mess but my dogs came out adorable - Pet Stores Near Me - Los Angeles, California

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Check out the before and after! He looks like a whole new dog. Thank you so much Joy grooming for giving my fur baby his new do! I liked his coat so much we went back for a 2nd grooming a month later. I found a spot for my grooming needs that won't break the bank. 1st trip took a couple of hours because he had matted hair, but the second trip he was ready for me in an hour. So happy with the results! thank you again. read more

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I really like the two women who are always there when I drop my lil Pomeranian off. (I'm sorry I don't know anyone's names yet) the lady who runs the desk is always super nice and informative. And the woman who does the grooming always does a great job. My Pom has a lot of hair and loves to get messy outside in the yard; so she's usually big ball of matted hair by the time she gets groomed. But this place cleans her up wonderfully. She's always happy when leaving and let's them pet her so I think they must be pretty gentle during the grooming. No nicks or anything either. The pricing is average for the area, if a little less expensive. I looked at three other places and this one was the most affordable while maintaining a great quality. Note: they prefer cash! read more

Joy grooming is the best grooming for my dog I ever had. Groomers is so gentle, kind and creative. Thank you

The best service and amazing staff. My pup always looks so cute after his grooming day. Thank you for taking care of my mambo

The workers are all very friendly. My dog ​​enjoys going here. She always looks great after a haircut!

Excellent service and an amazing job. The prices are great and highly recommend Julia's service.

Joy does a wonderful job working with our little rescue who can be quite frightened. He's very clean and she's so gentle with him. And he loves his new tie! Happy to have her nearby! read more

Joy Grooming - Clean doggie! - Pet Stores Near Me - Los Angeles, California

Charged me 100 dollars for a dog bath because my dog is too jumpy then why wet him mind you I had to sit there and help the lady all she did was shower him and I said if they cannot do it just let me know we will not do it why waste each other time and money and yeah charged me 100$ and I still took him home wet do not go here I know the location is convenient I live up the street and it's just not the same people that always worked here very disappointed read more

They are my favorite groomer, they always make my baby look so cute. They know how to do cute cuts that don't wreck the coat. They are always friendly and sweet. Shocked to see some of the poor reviews here as I have never had a problem. Obviously dogs that are not socialized will not do well during a grooming appointment...this is not the groomers fault. Also, they seem to specialize in smaller dogs so just know that. My chi/Pom mix gets a Pomeranian kennel cut and they always do the most amazing job. I love how cute he looks after each grooming. read more

Joy Grooming - My cute boy - Pet Stores Near Me - Los Angeles, California

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I was here for for grooming , it was the best grooming I ever had for my dog. So beautiful. me and my dog so satisfying. Thank you. Definitely recommend . Thank you read more

Showed up without an appointment and had a short wait, but not much communication between owner and worker. I wanted an anal gland expression for my dog but got a nail trim instead. $20 for that. Everyone was very polite but this place is not suited for a large dog. My almost 130 pound dog, with my assistance, was put on the table for a nail trim (should've advocated to do it on the floor but whatever) and then I had to remind the worker that I was here for an anal gland expression (which she seemed shocked about). We processed to lift my heavy dog into a bath that is several feet high. I'm lucky to have a dog who is kind because this whole experience for her (and myself) was stressful. Unfortunately , there was nothing to express and I still got charged full price for that. To have to heavily assist, be given a different treatment, and then not get anything out of an anal gland and still pay full price seems a bit unfair. But as I said, everyone was nice and I did come here last minute. read more

I have been going here for 14 years and it's ALWAYS been subpar but close and cheap. The new owners were pretty rude about demanding rabies vaccine proof after I had shown up for my appointment, but I chalked it up to a language barrier. Turns out I was FAR too kind. Anyone who is that afraid of being bit has NO BUSINESS taking care of animals. I am guessing if you are halfway decent and discerning with the animals you take, you would not have this problem. Today, I witnessed a small, snarling "bad" dog (groomer's words, not mine) roaming the waiting room when I came to pick up my dogs. As the lady tried to coax it into a cage with shoulder-high gloves and a noose made from a leash, I asked to pay before they let mine out, but they let them out anyway--unleaches, straight into the path of the "angry dog." I started screaming at the other woman to get ahold of them and she grabbed one of my dogs and threw it in the cage the other woman was trying to coax the "angry dog" into and stalked off in a huff. To add to the confusion, they then couldn't locate their leashes and collars. NEVER AGAIN! These people are out of control and are in way over their head. It is just a matter of time until they hurt or kill a dog. And guess what? IT WON"T BE MINE!!! read more

DOG ABUSE! DO NOT TAKE YOUR DOG HERE! So I took our two little dogs here a few days ago. (May 6th). I requested a cut and wash. She said it would take until 1pm. Thought that was weird, as it was only 9am. She then shaved both dogs to the bone. They are traumatized. Also, I think there has been some sort of abuse. They have been shaking now for three days straight. Not smiling. Tense. Our dogs are normally happy, jumping and smiling. I read on other sites there has been abuse OBSERVED here. The woman has been caught hitting a dog with the shaver. Why did it take so long to shave two dogs? Sidebar: Also, total bait and switch with the price. Rude. read more

I have bedlington terrier and not many places knows how to groom it in that specific breed cut. My old groomer moved and needed a new groomer. I called Joy's and they were up for challenge. Groomer name Jin did a fine job. No blade mark on my dog skin. It wasn't perfect cut because it was her first time but damn well done. I'm sure if my dog visits few more time, Jin will have it down. Overall great experience and highly recommended. read more

Joy Grooming - My bedlington terroir. Feeling happy after her groom. - Pet Stores Near Me - Los Angeles, California

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horrible place. will never bring my french bulldog ever again. I called them to see what we can do about this terrible rash she got after I thought her home and they said maybe dog allergic to dog shampoo. Now i have a 500 dollar vet bill. dont ever bring your dog here, unsanitary and my dog came out smelling like damp towel. very disturbed that my dog is going threw this horrible pain. if you want your dog to suffer this is your best bet. read more

Joy Grooming - Next day from bringing her home. - Pet Stores Near Me - Los Angeles, California

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Lovely little shop with super friendly staff. The owner is very sweet and always seems happy to see my little monsters. I have brought my monsters here for a couple of years and I have always been very satisfied. My dogs have never been shaken up or come home with any nicks or cuts (like other terrible groomers). Knowing that my pups are in good hands makes me come back every time. The women here always ask exactly what I want and they deliver! The prices are very reasonable, considering the great job they do. read more

they cleaned up my baby so good !! been coming here for over a year. very nice people, VERY thorough cleaning, and affordable. fully recommend !!! read more

Joy Grooming - clean dog sleeping - Pet Stores Near Me - Los Angeles, California

The absolute worst. They just shaved my old poodle-- I asked for a short haircut--/ he's practically bald. And they charged my 90$. The WORST! read more