1. Uptown Pup

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    Los Angeles, CA

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    Uptown Pup

    4.7 (83 reviews)
    Closed • 7:00 am - 9:00 pm

    Services - Uptown Pup

    Bath and groom only

    Pet boarding

    Uptown Pup Photos

    Recommended Reviews - Uptown Pup

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    Reviews With Photos

    happy and tired after daycare, knocked out soon after this photo!
    Alyssa C.

    Updating my review! Ever since I first started coming here around September, I have absolutely fallen completely in love with this daycare. The staff here are like family to Athena, and no matter who greets her she's always going straight to them, tail wagging and trying to kiss them. I always feel safe bringing her here. They are also helpful in updating me on how she is doing and if she had finished her dinner or not. The staff here are also very friendly to me and if it isn't too busy I always have a short conversation with whoever has the night shift. I am also very thankful for Gus, the male staff member in my last review who helped me with her poop fiasco, but Danielle and the other staff members are all great, I wish I could remember all their names so I could just list all of them here. I am still so happy to have found this daycare and will always go here. I do hope one day they open up another spot in the West LA area because all my dog friends need a daycare in that area and I always recommend this one but they always say DTLA is too far :( I highly recommend this daycare for any dog, especially high energy dogs, because my crazy puppy has made fantastic high energy friends here and now she just completely knocks out at home.

    Greyson
    Sharon F.

    My husband and I cannot recommend Uptown Pup enough. We have been trusting them with our dog Greyson for quite some time now for grooming, daycare and boarding; Grayson always comes back tired and happy. He's a big boy and can be a little rambunctious at times but they know how to handle his crazy energy and playful personality. Staff is very friendly, helpful and professional.

    Tinsley
    Ralph P.

    I LOVE THIS PLACE AND SO DOES TINSLEY! The staff is amazing. Polite, patient, welcoming and overall very happy people! I love the facility and the environment that the dogs are in! Every time Tinsley drops by and plays with the other dogs, he comes home more excited! And also very tired. Which is great since he has a lot of energy. I highly recommend dropping your dog(s) here! It's a great spot in downtown LA!

    My dog got injured at this daycare, I took him to emergency that night, went home with insane amounts of vet bills. Dogs playing rough is quite normal, but that's why I prefer taking him to daycare instead of dog park, thinking he'll be in good hand. My dog and I loved it here, every staff members were super friendly to us, and we have been coming for awhile now. It was disappointing as they don't seem to take responsibility for the incident, and they refused to compensate the vet bills due to the waivers. So bear in mind if any happens to your pup here, you're on your own.

    Daying Y.

    Great daycare and boarding! They don't keep your dogs in a cage all day. They play with other dogs most of the day so they won't feel as home sick!

    Akerrah W.

    Uptown pup completely made up for my pups last visit and gave teddie a free bath after his daycare experience there today so he returned home smelling very nice. The service was fantastic and the staff was very polite and accommodating. Apparently the food mix up was just a miscommunication between staff members which is fine, accidents happen. Teddie had lots of fun and enjoyed his daycare experience here today.

    Nina N.

    Thank you Uptown Pup! Our fur babies Kali and Coco have found their second loving home. Our family travels often for work and soccer, but, life has just gotten so much easier knowing they are always in great hands for a couple of days. Their day consists of well thought out playtime/games, diligent care and Instagram photobombs! My pups love it there!

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    7 months ago

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    2 years ago

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    1 year ago

    Our pup Mona loves this place! She comes home worn out ready for her dinner and in to bed almost immediately!

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    2 years ago

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    3 years ago

    My German shepherd loves it here - great for daycare and boarding!! Wonderful caretakers who always return him clean, happy, and tired out.

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    4 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

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    7 years ago

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    4 years ago

    My puppy enjoyed her time here for play date and boarding. The staff was very welcoming and had a great communication the whole time.

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    7 years ago

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    5 years ago

    Great overnight boarding prices! We take our baby girl there when we need a night alone

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    12 years ago

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    Page 1 of 3

    Ask the Community - Uptown Pup

    Review Highlights - Uptown Pup

    “Jason, his mom, Danielle, Andy and all the staff really care about all the fur kids they watch after.”

    Mentioned in 17 reviews

    Read more highlights

    Wag Hotels - Hollywood - Not only are Wag Hotels handlers highly trained and experienced caretakers - we are all huge animal lovers!

    Wag Hotels - Hollywood

    (252 reviews)

    Hollywood

    I've taken my dog here for over a year and I love this location. The staff is amazing and clearly…read morecare about all the dogs. They even give me updates on how much my dog ate or played. I love taking my pup here and he loves going!

    Beware! This place is AWFUL!! A confirmation email doesn't mean sh*t to this place. I arrived with…read moremy dog today and was told they would not take him due to his age. They also claimed they called and left a voicemail after I filled out all the paperwork online. I don't know who they called, but it sure wasn't me. Imagine being in the business of watching people's pets when they are scheduled to leave town and leaving them with no care. I guess I'm "lucky" they aren't caring for my dog because they don't know what they are doing. Edit and reply to the BS reply received from Wag. You sent a CONFIRMATION to me I attached. That means you agreed to watch my dog and anyone receiving that would think the same. You left me with no care for my dog and no, you didn't call me or leave a message. I'm an ex-petsitter myself and this was a a horrifying experience to arrive to drop your dog off to leave town and be denied care. You should be ashamed to call yourself a business or say you care about animals. I assume you were the person in the office that didn't come out to talk to me and left it to two employees that probably hate their job. You told them to tell me my dog was too old and now you are lying. Shame on you. I see you have other reviews that show just how awful you are I should have read them first and steered clear of your company.

    South Park Doggie - Waterland LAX - Mika splashing on a hot day!

    South Park Doggie - Waterland LAX

    (738 reviews)

    Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

    A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

    Dog Resort - LOBBY WALL

    Dog Resort

    (90 reviews)

    Tropico

    I can't recommend this dog resort enough! My dog, Simba, absolutely loves coming here. The moment…read morewe turn onto the street, he already knows we're heading to daycare and gets so excited. He can't wait to go inside, and seeing how happy he is every visit says everything. The staff is amazing--so kind, caring, and welcoming. Simba absolutely adores all of the employees, and it's clear they love him just as much. They treat him like he's one of their own, and that means the world to me. The facility is always clean, well-maintained, and organized. Everyone is friendly, professional, and genuinely cares about the dogs. I always feel completely comfortable leaving Simba there because I know he's safe, happy, and having the best time. Thank you for taking such wonderful care of Simba. We're so grateful to have found this place, and I highly recommend it to anyone looking for a daycare where their dog will be loved and cared for like family!

    I originally intended to leave a positive review, especially after being offered a discount…read moreincentive to do so before even seeing my dogs. However, after picking them up and fully evaluating their condition, I feel obligated to leave an honest account of my experience. My dogs were boarded here for 21 days, and I paid $3,340.29 with the expectation that they would be properly cared for. When I saw them at pickup, I was immediately alarmed by how thin they appeared. At first I questioned whether I was overreacting, so I weighed them once we got home. Based on their recorded weights, they lost approximately 18% of their body weight during their stay. The more I look at them and evaluate their condition, the more upset and disturbed this makes me. In addition to the severe weight loss, both dogs also had fresh cuts and scars that appeared consistent with having been in fights or altercations while boarded. This was never communicated to me during their stay, and seeing visible injuries on top of their physical condition was extremely upsetting. I documented their condition with video and reviewed everything more carefully afterward. Two days before pickup, I received an email stating they "seemed a bit hungry after eating their food." I had provided very specific feeding instructions, including a digital scale to measure 200 grams of food per feeding, twice daily. When I checked the scale afterward, I noticed the units had been changed from grams, and I also became concerned they may have been weighing the food incorrectly by including the bowl weight. What upsets me most is that their veterinary records clearly documented their healthy weight immediately before boarding. The condition they were returned in was not acceptable and should never have happened under professional supervision. I do not believe this was intentional cruelty, but I do believe there was serious negligence and incompetence in their care. The email sent shortly before pickup now feels more like an attempt to establish concern in advance rather than address the issue appropriately. I trusted this facility with my dogs' health and wellbeing, and I will never trust them with their care again.

    Uptown Pup - groomer - Updated October 2026

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