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    Pet Connection Superstore

    5.0 (1 review)

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    9 years ago

    Really cool pet store. They have all kinds of pets there. I really hope they open up again.

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    Tomlinson's Feed

    Tomlinson's Feed

    4.6
    (29 reviews)

    Brandon and Lauren were very welcoming and educated on the products I was getting for my fur baby…read more This is my local Tom's so I'll be seeing them more often. Give these two a raise!!

    I have always been a loyal customer, bringing my dog here for almost a year now, but my most recent…read morevisit was extremely disappointing. I scheduled an appointment online for 11:00 AM to bathe my dog, who weighs over 95 lbs. Since no one answered the phone, I booked online assuming it would be for the standard one-hour slot. When I arrived, no one mentioned that the appointment was only 30 minutes. It wasn't until my dog was already completely wet and I was about to begin drying her that an employee came over to tell me I only had 5 minutes left because another appointment was scheduled. The problem is not simply that the appointment was 30 minutes--it's that I wasn't told this from the start. If I had been informed as soon as I arrived, I would have decided not to begin, knowing it wouldn't be enough time for such a large dog. Instead, I had no option: my dog was left wet, and I was forced to stop in the middle of the process. They told me I wouldn't be charged, but it was far from "free." I wasted my time, my dog was left wet and uncomfortable, and as many dog owners know, wet dogs start to smell if they aren't dried properly. I then had to drive home, figure out another place, and bathe her all over again--because I couldn't just pay somewhere else to finish drying a wet dog, she needed a complete bath from the beginning. Tomlinson's really needs to improve how appointments are managed and communicated, especially for large breeds. Customers must be clearly informed about time limits before starting--not after their dog is already wet. This would prevent frustration and ensure a professional, respectful experience for loyal customers.

    Pet Connection Superstore - petstore - Updated June 2026

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