As the Black Friday weekend comes to a close, I decided to drop by Petsmart to checkout their…read moreaquariums, fish and accessories. We have been wanting an aquarium for years now having grown up with an aquarium in our home. However, they have never been at an attractive price point for the size. PetSmart's aquariums on sale ranged from $11.99 for a super small one to $649 for a large aquarium. PetSmart has a large assortment of fish and plethora of aquarium accessories (reefs, houses, and other items). It has been a very long time since I went to PetSmart and had forgotten how many other items they also carry. Examples include pet toys, guinea pigs, cockatiels, parrots, pet Christmas wear, etc. The store was pretty crowded and no store associates were readily visible. In addition, there were long lines forming at the cash registers. It appeared they were having an up to 50% off sale on selected items, which could be the underlying reason for the crowded store. I will return when there is less people in-store and associates available to assist.

The groomers were friendly and helpful. Booking was easy and I got a great deal on Lacy's first…read moregrooming appointment.

Brandon and Lauren were very welcoming and educated on the products I was getting for my fur baby…read more This is my local Tom's so I'll be seeing them more often. Give these two a raise!!

I have always been a loyal customer, bringing my dog here for almost a year now, but my most recent…read morevisit was extremely disappointing. I scheduled an appointment online for 11:00 AM to bathe my dog, who weighs over 95 lbs. Since no one answered the phone, I booked online assuming it would be for the standard one-hour slot. When I arrived, no one mentioned that the appointment was only 30 minutes. It wasn't until my dog was already completely wet and I was about to begin drying her that an employee came over to tell me I only had 5 minutes left because another appointment was scheduled. The problem is not simply that the appointment was 30 minutes--it's that I wasn't told this from the start. If I had been informed as soon as I arrived, I would have decided not to begin, knowing it wouldn't be enough time for such a large dog. Instead, I had no option: my dog was left wet, and I was forced to stop in the middle of the process. They told me I wouldn't be charged, but it was far from "free." I wasted my time, my dog was left wet and uncomfortable, and as many dog owners know, wet dogs start to smell if they aren't dried properly. I then had to drive home, figure out another place, and bathe her all over again--because I couldn't just pay somewhere else to finish drying a wet dog, she needed a complete bath from the beginning. Tomlinson's really needs to improve how appointments are managed and communicated, especially for large breeds. Customers must be clearly informed about time limits before starting--not after their dog is already wet. This would prevent frustration and ensure a professional, respectful experience for loyal customers.

Petco has great selection and carry the food brand (royal canin) that we use along with all the dog…read moretreats. The staff is super helpful and friendly. The store is clean and has convenient parking. My only reason for 4 not 5 stars is their website is horrible. It's outdated and if you order online for pickup you get 10% off. Well it never works so I ask at counter after gathering my items for 10% discount and they always enter it. Pain in the rear that the website is sooooooo bad.

If you're a new pet owner like me, you know how daunting the pet food aisle can be. I stopped by…read morethis Petco today feeling pretty lost, but an associate named Ashley completely turned my experience around. What stood out most was her empathy; she really understood the trial and error process of finding litter and food that a pet will actually use. She was attentive, highly knowledgeable, and didn't make me feel rushed even though I was in a hurry. It's rare to encounter that kind of 'above and beyond' service. Because of Ashley's kindness and expertise, this location has earned a loyal customer. Five stars!

During my visit to Barkin' Creek Dog Kitchen & Bath at the Domain Shopping Center, I noticed that…read moredogs could potentially enjoy upscale, organic meals, chef-made treats, and spa-level grooming. While I do not currently have a dog, many friends and family members are devoted pet parents, treating their dogs like children. Growing up, our dogs lived outside in their dog house and ate table scraps. The luxe life was not a part of our dogs daily routine! Now, gourmet meals, designer accessories, vitamins, and fashionable clothing for dogs are common. If you want to pamper your pup with the best, Barkin' Creek should be at the top of your list for consideration. It might make you ponder, should my dog be living a better life than me? This is a no judgements zone, so you only have to share this information with yourself. If I see your dog wearing diamond tennis bracelets, then I know who won out. Smile.

I would not recommend this business if you're booking a flea bath specifically to address a flea…read moreissue. I scheduled a flea bath for my dog the same week I found fleas on him. He suffers from seasonal skin allergies, so I wanted to treat the problem quickly before it made his skin irritation worse. When I picked him up, I was told that no fleas were found during the appointment, which was surprising since I had already found fleas on him earlier that week. After bringing him home, I found fleas on him again the very same day. I reached out by email to ask how this could have happened and to better understand the treatment process, but I never received a response. That lack of communication was the most disappointing part of my experience. When it comes to the health and well-being of our pets, customers deserve clear answers and timely follow-up. Unfortunately, based on both the results of the service and the lack of customer support afterward, I will not be returning

I love this little pet supply store. It feels like a local market for all our pups needs. The…read morestaff are always so helpful in finding solutions to whatever doggie issues I am working with. Also, having the ability to get same day delivery is so convenient. Did I mention how sweet and helpful the staff members are as well?

The staff at the Capital of Texas location were great. They were very informative and pricing seems…read moreto be reasonable. I really like dealing with informed staff when it comes to being in a pet store and that is a huge disadvantage for larger big boxed generic pet stores. The service was so great that we even came back to buy more to take to our fur babies back in Seattle

Through no fault of their own my corals were delayed by UPS and left on a truck during one of the…read morecoldest days of the year. Most of my coral were a little haggered because of their good packaging but it was below freezing temps at night so the most expensive coral a very nice mushroom was destroyed. only the foot and a small piece of the head was left and the container looked like it had small pieces of cotton floating around in it. To their credit they not only replaced the coral but sent me pictures of corals in their shop that were not online and gave me the pick of the litter as the replacement. I was home when the package arrived and took pictures and put a thermometer in the box and send the pictures to them to show them what happened. Would do business with them again in a heart beat.

This is a small shop but the owner and employees are friendly and super helpful. Everything is…read morereally clean and organized. I really enjoy going to this place.

I hired Scott to walk my mini mutts and I am pleased. He calls me before he comes and the dogs…read morelike him. Finally they are getting exercise.

We've traveled several times since my initial review, and entrusted the care of our pets and home…read moreto Premier Pet TLC (specifically Brook and Carrie). We've continuously had a fantastic experience with them. Brook and Carrie provide regular, detailed updates, with pictures showing our pets relaxed and happy. We still have quite a crew (dogs, cats, foster kittens and chickens). They all appear content and well cared for when we arrive back home. I look forward to having the peace of mind we get with Brook, Carrie, and Premier Pet TLC for all of our future trips.