1. Pet City Grooming

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Brooklyn, NY

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Pet City Grooming

5.0 (3 reviews)
Closed • 9:00 am - 7:00 pm

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Services - Pet City Grooming

Bath and groom only

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2 years ago

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8 months ago

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The Pawlour - Yoshie after her first cut by Terry

The Pawlour

(180 reviews)

South Slope

Terry and the Pawlour saved our dog, Lumi, from our horrible mistake! My dog had terribly matted…read morehair after we gave her a bath ourself (please please learn from us and never give a dog with matted hair a bath before combing all the matted hair through - it further mats the hair into untangle-able conditions). We tried to detangle the hair but our efforts were fruitless, Lumi was so uncomfortable and had such low energy after the bath. I frantically called a bunch of dog salons for appointments and advice - no salon had availability or cared to give us advice but Terry promptly called us back and fitted us in that day just because she couldn't stand the thought of our dog being uncomfortable. We were first-time clients at a salon and she taught us that matted hair pinches the dogs skin and showed us how to better groom Lumi. Even though we only asked her to detangle the matted hair, she also took initiative and gave Lumi a bath and beautiful cut. This place is no-frills but really knows how to take care of double-coated and long-hair pets without shaving them down (something every other groomer told us would be necessary). We also saw so many other types of dogs there that were happy as can be. We will be forever clients from now! Thank you so much Terry!! Lumi is looking great and back to her normal goofy self!

I really like the groomer Eric. Our dog has been getting groomed here for a while but now that he…read moreis older (our dog is 14) and blind and more nervous, Eric cares for him so. *I truly believe Eric loves these dogs

Bff Petwash - Happy boy with his lion cut

Bff Petwash

(86 reviews)

Greenpoint

We had a great experience at BFF! I brought my four month old mini golden doodle and bff was…read moreexcellent. They were very gentle with her and told me in advance what to expect with her being as wiggly as she is:) she came out happy as can be and looking wonderful. An added bonus is you can see right into the shop to watch the grooming process if you wish. We will definitely be back!

My RATING is ZERO STARS! The website won't let me put ZERO…read more My sweet dog Miles (a Bedlington Terrier) is not easy to groom and he is very scared of other dogs. Miles and my partner and I have been working with a wonderful dog behaviorist, Heidi, for over a year now. Heidi has helped Miles have a happier life. Heidi spent a while trying to help us find a good groomer for Miles. (The one groomer that Miles loved recently moved to Florida.) Heidi spoke with Ania for at least 20 minutes and I spoke with her for about 15 minutes, both of us explained the special needs of Miles. In particular, we explained that he is scared of grooming and scared of other dogs. We also had a preference for a groomer who was not a man, since Miles feels less comfortable with men. Both of us told Ania we were willing to wait until she returned from her vacation so she could groom Miles instead of her recommendation, Gabriel. Ania insisted that we use Gabriel, that he is very good with all dogs. Both Heidi and I complied with Ania's wishes based on her recommendation. She suggested we have the first appointment at 10am so no other dogs were present. We trusted Ania. Imagine our surprise when we arrived and there were four dogs in the shop at the same time as Miles!! Worse still Gabriel told us that he knew NOTHING about our special requests for Miles!! Apparently, Ania ignored everything Heidi and I discussed with her. Miles, Heidi and I left, never to return again. From the looks of a few reviews we are not the first to complain about Ania not listening to requests. Conclusion: if you have any special requests for your dog DON'T USE BFF PETWASH!!!

Pet City Grooming - groomer - Updated October 2026

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