We are thrilled with Pet Care Plus! Both as a daycare and more recently, the answer to our dog training needs. Otto loves everyone he meets at Pet Care Plus! While Otto has always been sweet, he had trouble getting along with other dogs and needed a lot of extra attention. I'm so grateful PCP never gave up on us, even when a lot of other daycares would have. More recently, Otto boarded there for a 7 day training with their excellent trainer, Tilman. This was worth the money and difficult time away as Otto now plays better with dogs, no longer pulls and learned some cool new tricks too. This was the answer for Otto. We also get some follow up sessions to keep him sharp. Tilman has been very available, communicative while otto is in training and is clearly, very dedicated to Otto. He's an excellent trainer! I recommend PCP for daycare, boarding, walking and any training needed! read more

Pet Care Plus - Pet Groomers Near Me - Chicago, Illinois

I LOVE Pet Care Plus (and so does our pup! They've taken such great care of Joey. Everything is really easy, from booking to dropoff to pickup. I've never had any issues or hassles. The staff are all very friendly and accommodating, and clearly love our dog. We are moving away and sad that we won't be able to bring Joey here anymore, honestly. If you have any hesitations whatsoever, please give them a try! They weren't the closest, nor the cheapest (but they are totally on par for the area), but ultimately, found them to be the highest quality for our pup. read more

Prices are somewhat on par for a groom. Disorganized admin/front desk who routinely makes mistakes, and *slow* grooming services. I'm talking 5 hours instead of 2-3 for one dog. read more

They made an appointment at GoodVets using my credentials for a dog that was boarded under their care. I am a cat owner. I received the confirmation calls from the vets office. Bad business. read more

My boy Hank is a handful. Has very high separation anxiety but the staff at Pet Care Plus always seem to take great care of him whether he is there for daycare, overnight or just when he goes for a spa day. (He gets more of them than I do). I have nothing but high praise for everyone there from the staff up front to the groomers to the staff on the back, thank you. read more

Pet Care Plus - Pet Groomers Near Me - Chicago, Illinois

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This is our favorite doggie daycare and groomer in the city.l!! Also we are boarding here with all our travels. They always treat Quincy our dog like family and they know her by name. They are so great to work with, the facilities are very clean and the owner is wonderful. The staff is incredible with the animals they have video see you can see your dog in daycare and they give special treats when you are boarding. They have a great dog pool although my dog doesn't love water. I highly recommend Pet care Plus! read more

Extremely disappointed with my experience here. I have taken my dog here a few times and I have had good experiences until today. I decided to try out a new groomer (Summer) because I have seen her work on some reviews here and wanted to try her out for my dogs first full haircut with the company. I will admit my dog is a tad matted and I understood if she could not get through the mats. I let Summer know that if she was not able to demat him then to not shave him as I have another groomer that can attempt this step before I go all in and shave him. I wanted a bath and atleast a sanitary trim and cut around his eyes and head. I let her know this. The lady at the front had called me two hours after dropping him off letting me know that they were unable to cut his hair due to the matting but that the groomer attempted. She said that instead they gave him a bath, a sanitary trim and cut his nails and hair in his paws. When I arrived to pick up my dog I noticed that my dog was not ready and Summer was quickly shaving him as she was giving him his "sanitary trim ". I say this in quotations because the groomer has left his belly full of hair around his private area and his private part was scratched/cut. When she brought my dog out he seemed as if he didnt get brushed so I spoke to Summer and asked if she atleast attempted to brush him like she said she would and she told me that she would not brush him if he was not shaved. I was a little taken aback but I understood and told her I was thankful for her help and she barely said "have a good one". He also came out humid as if he was not fully blow dried. When I was waiting for my car outside, my dogs hair was hard from the drops of water left that became frozen. He was freezing! They also claimed to have bathed him but did not bother to clean around his eye area which was full of eye booger. I was charged $80 for this service and because I am a good person I tipped an additional $12 even though the groomer did not attempt to brush him out at all and I wasn't exactly happy with the way I was being lectured for having my dog matted by 2 of the ladies in the front. I had an alternative solution that did not involve these groomers as my last attempt to not have to shave him down. Which of course, if he is extremely matted and it will hurt him, I will let the groomer shave him - thank god I did not let Summer shave him because he cut my dogs private part while giving him his sanitary trim. I did not realize how badly the service I paid and tipped for was done until I came to my house and tried to cut around his eyes as they didnt even do this which I believe is part of the sanitary trim as I have had this service done on him before from these groomers and they have cut around his eyes. I feel as I have been robbed by this company and because of this I will never step foot in here again. The correct thing to do would be to refund me for such unprofessionalism and poor quality of service. read more

Awesome customer service and very friendly staff. The best place my dog has ever stayed at. I love the daily reports we get.

We love their groomers, whatever shampoo they use smells SO good! They are also very understanding of our dogs special needs. They were able to help meet our specific requests while he was with them. Love this place! read more

Pet Care Plus - Pet Groomers Near Me - Chicago, Illinois

My dog is Pomeranian, she had grooming at this place 2 times, and the reason we came because first time was a great experience and expectations met the criteria. But the second time I took her, they cut my Pomeranian super short( which you don't do on this type of breed!!!). She looked great after BUT I didn't know that actually this damaged her hair so badly!!! It has been 3 months and only some parts of coat is growing back, she looks awful. The groomer should of better know not to do this to Pomeranians!! I called them and told them what happened that the fur doesn't grow back. But they didn't do anything, I mean they could of at least offer free bath or take a look at her fur or suggest what should be done at this point! I am so mad at them !! I would not suggest this place, they are irresponsible for their mistakes!! If I could I would rate below 0, -10!!! read more

Miriam is the best groomer out there. She has groomed our 15lb mini goldendoodle for the last 5 years and I've never once been disappointed. She is so kind, always has a smile on her face, and my dog absolutely loves her. We are moving out of state and she even took the time to write down all the things she does when grooming our dog to give to our new groomer. 10/10 recommend. read more

Our favorite place - bringing both our girls here since 2016. I searched and researched the right daycare/boarding for our two dogs an English cream retriever and a Vizsla and could not have found a better second home for our pups. They get more excited to come here than almost anywhere else and now we even use PCP for our at home daily walks when not playing at daycare :) highly recommend PCP for their caring staff, attention to detail and always taking personal great care to our dogs but also to all of our questions/needs. Thanks Pet Care Plus Emmi & Luna read more

The quick answer if you don't want to read a long review: we absolutely love Pet Care Plus and hands down would recommend them for all services! We have used PCP for the past two years for daycare, taxi services, grooming and boarding and would highly recommend all of these services. We started sending our pup here when he was about 6 months old after researching several daycare facilities in the city (and after he got booted from his first daycare because he had grown too big for their facility). I really appreciated that we were able to set up a time to visit before committing and they showed us the entire place - every play room, the outside areas, and the rooms that have all of the individual dog "suites" for boarding and nap time. The staff was definitely happy and proud to show off their facility and that pride definitely continued to show through the great service we've experienced. As for what our dog thinks - he has a pretty great life, but he lives his best life at PCP. He goes absolutely wild when we tell him he's going to daycare, and when they show up at our door (using their taxi service), he jumps and wags his tail like a wild man (in the best way)! I mean, they have a pool! And play equipment, snacks, nap time, a great and caring staff - what more could you ask for?! And he always comes home happy and exhausted, which is exactly what you want after a day playing with other pups! We've also always felt very comfortable boarding him at PCP when we travel. At every check-in, the front desk staff clearly goes over the schedule, his food, meds, etc. We also love getting pictures and email updates (part of the Signature Suite option) to know how our big guy is doing! I've read some comments on pricing and I would say they are comparable to other similar facilities in the city. Personally, we've found them to be worth every penny and understand when prices have gone up. They have an amazing facility (e.g., multiple play rooms with equipment for the pups to play on, an outdoor area, a pool!) with a knowledgeable and caring staff. That comes at an understandable price, so no, they are not the cheapest, but the service is truly top notch. We are moving out of state and honestly, Pet Care Plus is probably what we're most sad to leave behind. Do yourself and your pup a favor and choose PCP! read more

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This is the best dog daycare in downtown Chicago. How do I know? Because I've tried pretty much all of them! The whole Pet Care Plus team is amazing, super professional, and LOVES the dogs. They offer services that other daycares don't, like pet taxi, pool passes, food delivery, camera access, all sorts of grooming, meal plans, unique boarding options, and more! I've also been able to rent out their space (specifically the pool) for private party! All of this at a super affordable rate, it's a no brainer. read more

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I highly recommend Pet Care Plus. I have 2 scrappy pups and have brought them to many other groomers over the years. But hands down, Pet Care Plus are the most professional and kind I have seen. I can tell by the way my dogs interact with the groomer upon our arrival that she treats them well while in her care. They can be skittish in strange situations and don't really like the grooming process, but the staff here is always helpful and loving with them. I especially love the ease of convenience when scheduling appointments on the website. I feel the prices are fair and competitive. read more

Our Dog Ginger loves Pet Care Plus! She gets excited every Monday morning when we get ready to take her to Daycare. On the walk to the facilities she pulls us practically she does not want to miss out on any fun times that she will be having at the pool or in the yard with her doggie friends. Bottom line Pet Care Plus is a great establishment. The staff is great. In fact they even offered to give Ginger a different collar to swim with since I forgot her anti-stink collar that day. Not only that they give us an update on how play time was that day. Over all our dog gets to play all day, gets to run free, swim and play with tennis balls which is her favorite past time. As for some of the negative reviews that are on this site I have a couple of things to say; 1. If you are looking for a fee-fee shishee doggie Day Care business this may not be for you. At the same time don't write a negative review because you want to board your dog at a Day Care that is the equivalent of the Trump Towers. Seriously most of us don't exactly care. And your dog doesn't either. Realistically your dog doesn't need to watch TV. And More importantly the less activity they receive during the day is going to dictate how long your furry little friends are on this earth. 2. Pet Care Plus is where Dogs Rule. They offer a facility where dogs can learn socialization skills that are important for every day life. If you are looking for a place where your pooch is going to be pampered all day and has ZERO time to interact with other dogs this may not be the place for you. But I will tell you this- the less interaction your K-9 gets with other dogs the more aggressive they will become. 3. If you are going to write a review make sure it is realistic and not just some hate mail and "bash the business day". Consumers can read and understand when a person is just trying to write a review to be out right MEAN! Trust me I know I work for a .com company. Finally I would recommend Pet Care Plus to any of my friends or neighbors that have dogs. In fact I already have and their dog loves going. Bring your dog in to have a solid day of play and even a dip in the pool. They will love you for it. And you will love the extra free time you and your significant other will have when your best friend is all tuckered out from good times at Pet Care Plus! read more

Pet Care Plus - Ginger Loves Pet Care Plus! - Pet Groomers Near Me - Chicago, Illinois

I am so impressed with PCP grooming services. I had a matted dog and some dog guilt. Summer was amazing. She assured me that she was going to take her time and make sure my dog had a pleasurable experience. I appreciate the time she took with my puppy despite how hard it probably was. She gave me good tips and really made me feel like she and my pup really enjoyed their time together. Best. Groomer. Ever. So appreciative. Looking forward to coming back in 6 weeks. read more

Came to pet care plus based on a recommendation from our vet and from another boarding facility. Not the cheapest in town, but overall a decent facility (with a pool!) with very accommodating and welcoming staff. As newcomers to town, we were looking for a doggie daycare that wouldn't just throw our nervous Nellie of a rescue dog into a group of 30 dogs and wish her luck. Holly (the GM) in particular has been very patient in "onboarding" our not-great-with-strangers dog. I couldn't believe it when the staff told me on day 2 that Holly was able to brush our dog and even got some kisses in! Our dog is still a work in progress but is slowly adjusting to the team here thanks to their patience. read more

I am a huge fan of PCP even after just a one night stay for my two pups. I really love that it doesn't smell like a boarding facility when you walk in -- where as with other places the pee smell hits you as soon as you approach the door. It's super clean and I'm sure that has everything to do with the lack of odor. The front foyer area is lovely and well kept with all sorts of cute toys and treats for the pups. The "suite area" just past the foyer is where mine were housed. They have solid plastic doors with locks instead of cage, which I like, and I bet the dogs do too. They don't have a lot of indoor play space, but this place is all about fun outside! They have 5+ play yards, with a couple reserved for your pups that prefer to be alone. Several shaded areas, easy to clean up flooring, agility pieces, and an in ground pool for warmer months. The pool area faces Lake street, and if you pay attention you will see it from the street. There are many sturdy gates with locks and they do really well with keeping all areas separate. The pool is the reason I am already planning a day or two away for mine next summer. They will LOVE it. What a great idea, and this one amenity make this place a stand out. I really like that the pups are outside most of the time, weather permitting. The employees seem really cool and capable and I felt great about leaving my babies for the night. They were pooped when they got home, slept the rest of the day and night til morning! I'll take it! read more

When we dropped off Xander on Thursday it was the first time where I left a boarding place feeling like I am leaving him at a safe place and felt like he wasn't going to be stuck in a small crate. He's in a wheelchair and has to wear a belly band and they took care of him like he was their own. Thank you guys!! read more

Pet Care Plus - Pet Groomers Near Me - Chicago, Illinois

I brought my pup in for grooming. It was my first visit and nobody there was very friendly which is what i look for where leaving my best friend someone new. Her grooming was OKAY, but she still had goop in her eyes. Then when i came to pick her up they brought me out the wrong dog! Also, they made me pre-pay $63 just for bath and cut for a 6 lb dog. $80 with tip. I won't be back for grooming. Facility seemed clean and decent though. Just hoping they get more friendly! I'll give them the benefit of doubt due to corona virus and hard times. read more

Pet Care Plus always takes the best care of our puppy! I love that I am able to watch him using the webcam and the staff will send customized report cards that truly capture his essence. Overall, we always feel confident leaving him for the day or long weekend! read more

We love PCP for grooming and wish they were closer! This is the best price I've found for a groomer and I trust the staff with my pup. I love that the groomer comes out to say hi and talk to me before a cut. We love Miriam in particular and she's the only groomer my shy dog has ever been excited to see. read more

Pet Care Plus - Murphy looking fresh to death after his PCP haircut. - Pet Groomers Near Me - Chicago, Illinois

Disclaimer: I did not actually use their daycare services. Read why below: I went to visit when shopping around for a doggie daycare. There is ample parking around the building which is very convenient. The front of the building has a shop which is cute- easily the most aesthetic effort of the entire place. Front desk woman was friendly. There were quite a few rooms and a pool in the back. The rooms were a little smelly but not unbearable. I later called to get started with setting up daycare for my puppy. Not sure who picked up the phone (I don't think it was the same lady I had met earlier); I asked if there were age restrictions or if my 9 week old puppy would be allowed to attend. This woman got seriously judgy on me, saying that 8 weeks was too young to have gotten my puppy, and that they need to be older in order to bond with the mom, etc etc, and how she was shocked at how this practice is still allowed in this day and age. This interaction alone totally put me off this place. Look lady, you may consider yourself Superwoman to Dogs Everywhere, but keep your obnoxious opinions to yourself unless I specifically ask for them. As a new dog owner I am trying my best to provide a loving home for this animal. Your views might even have a valid point, but 1) I'm asking you about daycare, not about how you'd like to save the world; 2) I didn't do anything illegal; 3) nothing I can do about it now, did you want me to give the puppy back??? After I told her I'd figure out something else, her tone changed as she realized she'd caused loss of business. Pet Care Plus, please reserve your snotty judgement for people who actually hate or mistreat animals. Update: In response to the reply from PCP below- She was not referring to her age for daycare. She was specifically referring to mom dog/ puppy bonding time and the age at which I obtained her. I have already found a different daycare. read more

Gina did an awesome job with our Cockapoos. They're sensitive pups, and she really took her time and took care with them. They looked great after! Thanks Gina! read more

Pet Care Plus is THE best daycare in Chicago. I've tried a few different local daycare & boarding businesses and Pet Care Plus is unparalleled. Everyone at Pet Care Plus genuinely cares about getting to know your dog's personality and what they need to be happy while away from their family. A lot of places say they do an initial personality/behavioral assessment for dogs but Pet Care Plus is the first place I've gone to that actually uses that information to make your dog's experience at daycare a customized, enjoyable, and stress-free environment. They've got a number of different options for daycare, boarding, grooming & training. I've used all four services for my 1 year old black lab mix and couldn't be happier. Stay Gold, Pet Care Plus. read more

I take my one year old golden retriever to Pet Care Plus for daycare, boarding, and grooming. I can not recommend them enough!!! My pup is always so well taken care of, she is happy, and she is always so excited to go!! The staff is always extremely friendly and welcoming to my pup and they answer all of my questions. When boarding, we received daily emails that put me at ease knowing my girl was happy and well taken care of! It's also fun to check in on the webcams, too! I am so happy that we found PCP, and I would not take my pup anywhere else! read more

We highly recommend Pet Care Plus. We have used them for extended stay boarding, grooming, and day care. We have always had a great experience with the team at Pet Care Plus. Our dog usually does not like to go into places where he knows he is about to be dropped off but for some reason he likes going to Pet Care Plus. Staff is always friendly and the service provided is always exceptional. The environment is always kept clean for the people and the pets. read more

I can't say enough good things about Pet Care Plus. My Boston terrier, Plato, gets so excited every time he realizes he's going to daycare. I mean, can you blame him? He gets to play and sniff ALL the dog butts. It's basically dog heaven. Between the attentive staff and state of the art facility, he gets spoiled rotten here. Seriously, big ups to the staff. Plato recently had cataract surgery and needed round the clock eye care. I know this was probably a huge pain in the ass but they were able to give him proper care and keep me updated on how he was doing. I love that they have a live stream of the facility so that you can check in on your pooch instead of being productive at work. What more could you ask for? read more

Pet Care Plus did an absolutely amazing job with my 88 pounds of fluff, Frank. He sheds like crazy and after just one de-shedding treatment and bath I can noticeably see a difference. He was so soft and fluffy when they were done with him. Not only was I super happy with the end result, they were so reasonably priced! We will definitely be back. read more

Pet Care Plus - Pet Groomers Near Me - Chicago, Illinois

I really appreciated the care my puppy, Max, received during his first groom. He has a tendency to get anxious when he meets new people, and I find it very impressive that the staff made him feel comfortable during his grooming. When I returned to pick him up, he was very relaxed, calm, and happy. Also, he looks and smells fabulous! Will definitely return, thanks again so much! read more

I took my Cavapoo puppy, Henry Waffles, here for his first groom and I was probably more terrified than he was. As a neurotic new dog mom, I was very specific with how I wanted his hair cut, and Pet Care Plus did a fantastic job! It is on the pricer side, but you get what you pay for. The shampoo they used smelled amazing, and lasted for three weeks! Not only did Pet Care Plus do an excellent job, but they also sent a hand-written thank you note, which was a really nice touch. I can not wait to take him back for his next grooming. I am also intrigued by their day care, as I saw that they have a doggy pool. Thank you so much, Pet Care Plus! read more

Pet Care Plus - Before - Pet Groomers Near Me - Chicago, Illinois

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I took my dog to another groomer and was very unhappy with the service. I found Pet Care Plus and couldn't be happier. Summer did an excellent job with my F1 mini goldendoodle, especially when her hair is not typical for a goldendoodle. The value was great too. I'll definitely be bringing my dog back to see Summer! read more

I take my girls here for grooming and the staff is always friendly and my girls come back looking fabulous!

As a first time pet owner, I needed to find a reliable daycare for my dog, Vito. For the past 7 months, I've been bringing my pup here and I'm beyond thrilled with the level of care and service. They are wonderful to the animals and to me, and I love it here. Laura at the front desk is wonderful, thank you !! Sarah is a Rockstar!! She drives my dog home when I can't make it there in time. Sarah puts Vito in the house and makes sure he's safe and secure. When I get home, he's asleep on his bed. What more could you ask for?!? Best customer service, best facility, best doggie daycare !!! read more

Our dog Tucker has been going here off and on for a few years as we've moved around the city. I love the pool option and how responsive their team is to our emails. Even though we moved away so regular doggy daycare isn't really an option, we still make the trip down anytime we need dog boarding. They seem to have the best kennel facilities by far of any we've used. read more

PCP was recommended to us by a friend, and it has exceeded our expectations. Our French Bulldog absolutely loves coming here. The staff are so friendly and helpful, and they take such good care of our boy. Not to mention the Pet Taxi is so convenient. Harvey gets so excited when he sees that Annette or Maureen is here to pick him up. We trust them 100% with our dog. They also do such a good job grooming him, and he always comes home smelling so good. Can't recommend PCP enough if you're looking for a doggie daycare or groomer! read more

I have boarded my dog, Reese, at Pet Care Plus numerous times and have been very happy with her visits. She's also excited at drop off which is very unusual for her, and she comes home happy and tired, so I know she's had a good time. I'm so happy we found them and would recommend them to anyone looking for daycare/boarding. read more

Pet Care Plus - Pet Groomers Near Me - Chicago, Illinois

I have boarded my dog Tuk here two or three times. I was interested in using this center, because of their outside play groups and pool. However, after trying them out a few times I will not be using their services for my dog again. My main concerns are the following: 1. the outside spaces have no shade or running water for the dogs (with the obvious exception of the pool yard which you have to pay extra for.). Even if your dog has a pool day, he will still be put in the pool-less outdoor area after his pool session and a rest break. My dog is german-shepherd part-husky and overheats super easily. When booking his last boarding session I requested that they note his susceptibility to heat to make sure he doesn't spend excess time outside without shade/water. However, I consistently checked the video (which is a really nice feature of this place) throughout the day and he was in the outdoor area for over two hours in 80F heat. He was just walking in circles panting and trying to find shade (which there was a slight rectangle of shade from the fence that increased as the sun went lower in the sky). I called to insist they bring him inside, which they did, but they also said they had no note of his heat susceptibility. The lack of writing the note down is one thing, but they also should have recognized signs of heat exhaustion and that dogs should not stay in a square of exposed sun on the cement in mid-day heat for two hours. They really need have a better design for their outdoor play space to include shade and running water (a hose? kiddy pools?) ... anything to give the dogs a relief in the hot and muggy summer heat. 2. The front entrance is gorgeous - smells lovely and is clearly well-thought through to impress clients. However, when you pick your dog up from the back entrance (e.g. for a late pick-up) the smell of urine will quite literally shock you. It smells worse than a lot of pounds I've been to, the ammonia is enough to sting your eyes, and I am quite skeptical of their cleanliness (see other reviews regarding dogs getting sick here). Also, when I picked my dog up from an extended stay over Christmas, his bedding was covered in urine. I understand accidents happen, but to allow a dog to sleep continually in urine-soaked bedding is just irresponsible and testament to a lack of conscientiousness of this place. This place may work well for some dogs, but I know my mind will not be at ease leaving him here after these experiences, so we will be going elsewhere. I would just suggest stopping in for a tour of the back areas to see if it will work for your dog before dropping him off here. They charge a premium so make sure you are getting what you pay for. read more

I use this place periodically for grooming only. Each time I've been very happy with the results. It is probably priced on the higher end but I feel the quality of work makes it totally worth it. Definitely plan on using this place more often. read more