Pet Butler is a wonderful service. They always contact when on their way, and when they arrive. They are quiet, and prompt. My dog doesn't even realize they are here. I would recommend them for anyone with 1 to 10 pets. read more

I love these people & reccommend them for sure. They have been consistant ever since I started with them years ago

I will totally admit that I hire someone to pick up my dog's poop. First of all, time is money, and my time is worth more than poop. Secondly, my dog has defied all known physics on Earth - he can turn 1 lb of food in to approximately 15 tons of poop. If that wasn't fun enough, he is apparently part Easter Bunny, as he thinks it's terribly fun to find new, exciting and inventive places in my yard to hide his poop. Enter Pet Butler. My poop angels. They scoop everything up, regardless of where the dog has hidden it. In the rocks, next to trees. If Dr. Suess wrote about poop instead of Green Eggs and Ham, my dog would have pooped on the book. Thankfully, he only does it outside...which is why we keep the books in the house. But I digress....Each time Pet Butler comes out, I come home to a wonderful, poop free yard. For 15 minutes. Then the dog ruins it by manging to get one poop in 18 places. But I can relax knowing Pet Butler will soon arrive like knights, not with armor, but plastic gloves, and scoopers instead of swords. For $35 bucks a month, this service is worth every penny. When I lost my credit cards they were totally cool when the billing failed, no harassment, just a nice email, and when I explained that I lost my wallet, it was, when you get the new card update us, no threats or bad attitude. They even left us a cute dog calendar for the holidays. (Do I get some kind of award for the most times the word poop is legitimately used in a Yelp review?) read more

We have used Pet Butler for nearly a year now to clean our dog run and I've got to say the service is impeccable. I will readily admit we don't clean our own dog's poop. Having someone else come without fail to do that for us is well worth the price. And frankly they do a much better job of it than we ever did. I would highly recommend outsourcing this not-so-fun chore and, if you do, would also highly recommend Pet Butler. We used to be with Poopy Do (another company) and can without question say that Pet Butler does a much better job keeping its commitment to schedule. And Mandi, your record for the most use of the word "poop" in one review remains intact. read more

These guys are great. Always on-time, very trust worthy. Our dogs love the technician. They look go the extra mile - even bring my trash barrels in from the curb when they come. Great service from Brad and the gang at Pet Butler. Thanks, Todd read more

I never in a hundred years thought I would pay a service to pick up our dog's poop! However, I cannot tell you how much we have come to rely on this service and how much easier it makes our life. I suffered from an accident severely injuring my arm, which prompted starting the service. My arm is much better but we have not plans to stop such a wonderful service! Thank you! read more

Best money I've ever spent! Always reliable. Great job cleaning up the whole yard, including hard to reach areas, and restoring peace to the kingdom of kids who fight over who scoops and who holds the bag :) read more

My only regret is I didn't hire Pet Butler sooner. One less (yucky) chore to deal with. Reliable, friendly, prompt, and even more thorough than I would have expected. read more

I have been a Pet Butler customer for more than 7 years, I love having this service and the technicians are great - they have very low staff turn-over so you know who to expect to see in your yard. I recommend them every chance I get. read more

The service is quiet, thorough and worth it. Friendly. Thanks! I'm happy, dogs are happy. read more

Well... I choose this company because of the reviews. But I'm very disapointed. Service was planned for tuesday, technician was sick, that happens, no big deal, but I had to call to be informed. The day after I call the customer service to know what was the plan... priority was given to the wednesday and the technician, would do the tuesday if he has time enough. Obviously he didn't. It is now thursday and I called again and asked the technician to come before 3pm because our gardener will be here just after. Once again no flexibility in their schedule. I just cancelled my account and ask for a refund for the service I will never have. read more

A friend of mine referred me to Pet Butler recently and I have to say I wish I knew about them years ago. Leland, the technician that services our home couldn't be nicer and really cares about our fur babies. They offer an array of services including waste removal, organic odor eliminator and an anti bacterial applications that keep our yard poop free and sanitary. Bob and Janet, the owners, have been extremely responsive and have accommodated our every request. Thank you Bet Butler...you truly are #1 in the #2 business! read more

The best service I've ever had. Money well spent. I'd give up wine before I'd give up Pet Butler!

Pet Butler has been a life saver for my fiancé and I! They have great customer service and are always on top of things! I would highly recommend them to anyone! read more

Excellent service WELL worth the price. They are dependable and thorough. My dog barks at them each week like she has never seen them before. They just do their thing like she is being nice to them. read more

We have been using Pet Butler for several years (3+) and have been delighted with the service. They are reliable, always do a great job in the yard, and the price and billing have been spot-on. When I have had occasion to speak with billing and/or management, they are professional, accurate, and very friendly. I wish more businesses operated like this one. At Pet Butler, they have proven repeatedly that they really care about their customers. I recommend with no reservations! read more

We have used Pet Butler for about 7 months now and have been very happy! It is worth the cost (which is very reasonable) for me to not have to clean up my all-rock backyard after my 3 dogs. We've had two technicians- Vicki and Danielle- and both have been so great. Friendly, professional, and always reliable! read more

We've used Pet Butler for about 2 years, and they are great! It's so nice to not have to worry about this chore and know that it's taken care of. They get all the poop, and they're great with the dog - and with people! Could not be happier with their service. Thanks Pet Butler! read more

Sandy and the team is fantastic. I've been a customer for 3 years, and have always been satisfied with their service. Pet Butler is thorough, dependable, and does a job I don't want to do at a good price, so for me they have always been worth the cost! They just came this morning, and while I'm upstairs I hear the guy out back say "Hi Riley!! How are you today?" to my pup who is watching intently from the back door. So friendly, plus (with prior permission, of course) they'll give your little one a treat when they come by! They get my highest recommendation :) read more

We've used Pet Butler for the last year or so and we've been 100% satisfied with the service. We have two dogs, so we have them come out once a week to pick up after them. Absolutely no complaints at all. The guy that comes out always does a very thorough job. I 100% recommend these guys to anyone who has dogs and a fenced in yard! read more

This service is awesome! We have two dogs and it makes my life so much easier. No more of nagging the husband to go out and pick it up, the Pet Butler takes care of it. It will definitely help us in the summer. Now our yard will be party ready without the headache. I highly recommend Pet Butler. read more

I LOVE Pet Butler! They've kept our yard spotless for about two years now. Their prices are the best in the Valley, and they are professional, courteous, and thorough. I wish I could take them to Sedona with me. You can't go wrong with Pet Butler. Kori S. Phoenix read more

These guys have done absolutely everything they can to help me with my awful situation. I have a neighbor who feeds more than 20 cats and takes ZERO responsibility for the waste that food produces. My front yard area was FILLED with cat waste and stinks to high heaven from cat urine. They came out and removed three buckets worth of cat waste and sprayed to try to eliminate some of the smell. But they went way beyond that with many other suggestions on what I can do to try to keep the cats out, plus one employee even quoted a Maricopa County Environmental Health law to me regarding animal waste, which I promptly sent to my HOA (not that my HOA cares, because its done next to nothing about this problem). So thanks for going above and beyond! You guys have a tough job and you do it well! read more

The local owner may be incredibly great to work with but I will never know that. When I called to get set up service after buying the yelp deal over the weekend, I dealt with some sort of service. They were not pleasant to deal with from the start. It sounded like I interrupted them doing something else and they were not prepared to help me at all. Once she started asking questions she wouldn't let me finish talking before she asked the next one. Also, DO NOT buy the yelp deal. The person answering the phone didn't know anything about it. They asked me to email it to them which I did. They did get back quickly to let me know that I couldn't use it with their new customer program (huge discount which was a great deal for being a new customer). This would have been fine except the yelp deal you can ONLY use if you're a new customer (see the issue here)? Luckily I got a refund from yelp since their deal states no restrictions. Again, the local owner may be great but when you have answering service/HQ that is not, it didn't instill any type of confidence from me. I went with another locally owned service and had a great experience start to finish. read more

Great service and great people. Highly recommend, works as a great gift for loved ones too!

Pet Butler is the Best!! Not only do they do a fantastic job, but they also go above and beyond in sanitation to prevent cross contamination between clients. I highly recommend them!!!! read more

As a customer for over a year, I can say I'm honestly thrilled with the service provided! I have service three days a week because I have a lot of dogs, and really my only (minor) concern is that the service is only roughly scheduled as to the time of day. However, the technicians call ahead of time to give me notice, and are always friendly and do an excellent job of cleaning up. Definitely recommend these fine folks! read more

I 100% recommend. After 1 year of continued service i have never had any issues. I can always count on them to show up on the right day during their window and do a complete job everytime. Although their website can use some work their work makes up for it by leaps and bounds. read more

I use this service. A bit pricey but always a thorough job well done. Techs are very personable.

Great service, great technicians, reliable, pleasant, easy to work with, highly recommend!

Thank you Pet Butler. Very professional and customer service oriented. Appreciate the text that they are on their way. They ensure the gates are closed and positively interact with our dogs. Have been with them for over 5 years. Great job. read more

Pet Butler was called literally in a last ditch effort to make our party a great one. With three dogs ranging in Size to a Great Dane, Mastiff and down to a Dane Mix we were in big crap! The one thing we forgot was to pick up the yard as we did every 2nd or 3rd day. But, we didn't and the party was that night on a Saturday. We changed dog food which made the crap higher. Knowing I was crap up to my heels, I called to find some help. We got it, last minute on a Saturday and on top of that, she gave me a good price and for a few more dollars I said, "Why not I will try it for a month." I thought crap, why not! What's that saying you go in smelling like crap and you come out smelling like roses. That's was me! They are so nice, courteous and they get the job done quick. Constant on the day and very friendly. Even though we told them one day we picked up the crap already and totally forgot they were coming. They credited our account and came back the next week. Must be family owned to be this friendly and care about their image. Good people, really. I haven't seen service like this. People who care about their company and their people like this franchise does. It's almost like... how your grandparents would talk about how well a company treated you back in the day. Five Stars all the way. Thanks Pet Butler in Gilbert! read more

I want to first start by saying we have been using this company for between two and three years. We've had four issues with this company which led us to make a decision to use somebody else. In my opinion they had one good employee and he ended up quitting so he could get a better job no-fault to him. We had one incident where the owner came to clean our yard because the original employee couldn't make it. The owner said he cleaned the entire yard but there was still poop everywhere in the cameras we have only showed him cleaning a small portion of the yard. He insisted he did but the cameras don't lie. You do the math. The latest incident was they hired a gentleman who looked like he was fresh out of jail. He went into the backyard to clean and raised his poop scoop in a threatening manner which made the dog angry. I complained and received a callback stating if I could just give him one more chance that would be great. We did that and the dog still had issues with him. They sent another guy out one time and I get an email saying that our dog is vicious. He is not a vicious dog all he wants to do is play with his ball and jump in the pool. We've never had problems with him. We quit this company and went to another company for six dollars more a month and on the days that we want it picked up. I just received a picture of my dog kissing and playing with the person that's doing the work. This tells me that they have an employee problem and don't want to deal with things that need to be dealt with. I will never recommend this company to anybody. read more

UPDATE: 6/4/2014 - This place is horrible. They started super, then totally fell off. I am a busy mom of two and didn't monitor as closely as I should have as far as their timing with visits. I paid for bi-weekly service. It was moving to every two weeks and I would forget to call them to find out what was going on with my busy days. I finally added up how many times this was happening and they totally owe me at least 1 month refund. I called and left them a message about the missed service, and wanting to stop the service. They NEVER called back, never refunded my money AND took out yet another payment for the service they are not performing. ORIGINAL POST: Sandy at Pet Butler is A-MAZE-ING! I submitted a request late one evening and she called me FIRST thing the next morning. We discussed services and then she told me about the deal that was online with Yelp for a discount. I signed up and we arranged my first service. The service date was less than a week from the time I purchased. They did a fantastic job cleaning up the yard and were are very customer service oriented. The value is super! You HAVE to give them a try. You too will be pleased. Thank you Sandy and Pet Butler! read more

Great People & a VERY worthwhile service. No more piles & NO MORE arguements about who's turn it is!

I had a real hurry up job, I had just purchased a house that my wife had not yet seen (we lived out of state) she was coming in to see it and I needed all of the dog poop cleaned up before she came into town. I called Pet Butler and Bonnie got hold of their operations manager and they put a real hurry up on the order and got it cleaned up the same day I called. Super Service, I was very pleased with their response to my needs. read more

Pet Butler is awesome!!!!!! I highly recommend this service. They are efficient and have great customer service.

OMGosh! Beyond great! Why did I wait so long? I work different hours each week, could not keep up. Back yard, A DISASTER. I would make an attempt but two days later, there was three times more! I have three dogs, small, medium, and large. We were becoming over-run with poop. Sandy came on a Monday when I was out of town and my husband called me and said,"our yard is pristine." I thought, it is probably good but "pristine?" He was absolutely right! Pet Butler ROCKS! I am soooooooo relived! Thank you! read more

We had our first poop scoop service two weeks ago and Brent did an excellent job. We could not be happier with our sparkling clean backyard! We have also added the cat box swap service. They drop off 2 cat boxes to start, then whenever they are there to service our yard, I leave a dirty one out which they take and leave me a clean one. I never have to scrub the litter box again! Excellent customer service, dependable and reliable. Thank you so much!! read more

I have been a client of Pet Butlers for over three years and I can tell you they are the most reliable dog friendly service imaginable....Sandy and her team are absolutely fabulous... I have three large dogs (50lbs 65lbs and 75 lbs) so you can imagine the amount of waste they produce....In addition one of my dogs is a rescue who was abused prior to rescue and they are able to handle her in a compassionate and professional manner that allows me to not be worried about them being in the yard alone with her...Highly recommend this service for all pet owners..... read more