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Timely Turds

5.0 (1 review)
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Services - Timely Turds

Pet waste removal

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7 years ago

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Pet Butler - Pet Butler owner, Cesar Jimenez, standing beside his service truck

Pet Butler

(79 reviews)

Always fast, friendly and professional! They consistently do a thorough job and let me know when…read morethey arrive.

Price was good but that its. Service is horrible. I have used this service before and it was…read morefine. They would use a step latter or bucket to unlock my gate. With the first visit I left the gate unlocked to be nice and the tech did not latch the gate when he left. My dogs almost got out. Called and its was kind out read a script say sorry and nothing changes. On top of that only 1/2 the wast was removed. Then on the 2nd visit tech shows and takes off I check my cameras and he barely try's to unlock the gate and takes off. Does not call me or even try to ring the bell. We are always home. I call to complain and guy comes back. Same issue so I go outside and show him how to unlock the gate. Tell him he left the gate unlocked last time. Just stares at me, who cares. Then he only spends 4-5 min if that when he tells me 15 min. Barley cleans anything. See photos and then leaves not saying anything. This is after calling 3 times. Then he does not even put the lock back on the gate. They have done fine in the past after 2 years not sure what changed. I asked to cancel and so far they wont even refund my money. Sure they will come with some BS like it's my fault. I would avoid this company at all costs. I already contacted another company and can tell a difference. I will also contact BBB. If you refund my money I will remove this review. Pretty sure you wont.

DoodyCalls of Phoenix

DoodyCalls of Phoenix

(24 reviews)

There is one thing that I require and expect when I hire a company to do a service: dependability…read moreand consistency. Matt's has NEVER missed a service day every week. I have used them for the last year for pet waste removal after a horrible experience with a rival "claim to be" pooper scooper. I can't remember who that was because they never showed up or gave excuses. Matt's comes to our home weekly to take care of what I, frankly, don't have time to do. Time is money and when I drop coin I expect full-service. Matt and their crew are timely and do a thorough job to clean up the backyard. They are competitively priced, too, and based on the frequency and number of dogs. Not to mention their response time is always spot-on. I know what day and time to unlock and lock my gate every week because they show up. If you are looking to hire the best contact them and check it off your list knowing it will get done.

This would have been a 5 star but Matt sold his business. Great for him, couldn't be happier as his…read moreservice was great. Towards the end with the acquisition, the new company really "pooped the bed" - They moved my scheduled time further and further out to the point where I had to have a heart to heart. The solution was to have the new guy meet the dogs so that they wouldn't bark at him while he stole their poop. Instead of following through with the request of letting me know the time they'd be at my home so I could leave work and meet them for the intro - I received an email basically saying "F off we don't have time for this". They fired me. LOL you gotta be kidding me! You pick up dog poop, and are around dogs, and don't want to be accommodating to make sure my 20 pound midget dog doesn't bark at you - or maybe its my 40 pound geriatric deaf cattle dog? Sorry big guy you should take your name off this business. I was a customer for over 5 years since the beginning and after the sale it went super south. If you start a new business, let me know, doesn't matter what it is, I loved your service. But for the love of god, take your name off the face of this one. Maybe call it "gone to shit"?

Vince Van Go - This is Magnum P.I. He loves getting his photo taken!

Vince Van Go

(10 reviews)

The utmost best and caring dog sitters!…read more From the initial meet & greet with Vince & Charish, you quickly realize how serious they take on the responsibility of caring for your pets. They ask many questions about your pet's needs/routines/special quirks & take down notes. As for their comfort level with dogs - astounding! All 4 of our dogs are sweet little reactive nutcases with unique quirks/fears and they all took to Vince & Charish quite easily. They even accepted belly rubs! If anyone is nervous about leaving your pets under the care of someone else - you can put your mind at complete ease with them & actually enjoy your vacation. This is a whole different level than hiring a neighborhood teenager and simply hoping they remember to feed your pet (and even more importantly - to not forget them outside in the yard/allow them to slip out the front door when they leave!) Vince and Charish also send a little daily update with some great pics of your furry babies while you're away. Their attention to detail is second to none & their love and care of animals is genuine and refreshing to see.

Vince & Charish were BEYOND AMAZING!! I'm almost scared to promote them so I don't ever lose them…read moreto take care of our pups LOL. Soooo thankful they messaged me after I posted on a Facebook group needing a pet sitter for my babies. We travel a lot and I wanted to find someone that would treat our dogs as their own and happy to say I found them!! With the meet and greet, I immediately felt comfortable leaving on my trip. My pups are reactive and although they were jumping of excitement to meet them and even one of our dogs feeling a big uneasy at first, they knew the right techniques immediately on how to calm them down and connect with our dogs within a couple of minutes of meeting. They even came twice just to ensure my pups knew who they were once we were gone. They send daily photos and updates, making our trips super relaxed. I was aware of everything with the updates and we got back from our trip to some happy pups. They even throw out the trash and pick up the dog poop so we don't come home to some more work. They truly do go above and beyond and we can't thank them enough for being the best dog sitters. We will forever be clients of Vince Van Go LLC

Timely Turds - petwasteremoval - Updated May 2026

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