I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

Awesome company. Kyle doesn't an excellent job. He's very polite and very thorough. I recommend…read morepoop 911 to everyone.

I used their services over the weekend. Lorraine came out, was very friendly and professional…read more Changed both litter boxes, vacuumed the area, cleaned and disinfected both, refilled (they charged a small fee to use litter she provided) and took the dirty litter and waste away. Will definitely continue to use their service! Loved Smelly Cat!

From the owner: Smelly Cat - where we bring a breath of fresh air to your feline friend's domain! Tired of the…read morelingering odors? Our deep cleaning service goes beyond the basics, removing litter and feces, vacuuming the area, sanitizing the box, and topping it off with fresh litter. Say goodbye to smelly surprises and hello to a purr-fectly clean litter box!

There is one thing that I require and expect when I hire a company to do a service: dependability…read moreand consistency. Matt's has NEVER missed a service day every week. I have used them for the last year for pet waste removal after a horrible experience with a rival "claim to be" pooper scooper. I can't remember who that was because they never showed up or gave excuses. Matt's comes to our home weekly to take care of what I, frankly, don't have time to do. Time is money and when I drop coin I expect full-service. Matt and their crew are timely and do a thorough job to clean up the backyard. They are competitively priced, too, and based on the frequency and number of dogs. Not to mention their response time is always spot-on. I know what day and time to unlock and lock my gate every week because they show up. If you are looking to hire the best contact them and check it off your list knowing it will get done.

This would have been a 5 star but Matt sold his business. Great for him, couldn't be happier as his…read moreservice was great. Towards the end with the acquisition, the new company really "pooped the bed" - They moved my scheduled time further and further out to the point where I had to have a heart to heart. The solution was to have the new guy meet the dogs so that they wouldn't bark at him while he stole their poop. Instead of following through with the request of letting me know the time they'd be at my home so I could leave work and meet them for the intro - I received an email basically saying "F off we don't have time for this". They fired me. LOL you gotta be kidding me! You pick up dog poop, and are around dogs, and don't want to be accommodating to make sure my 20 pound midget dog doesn't bark at you - or maybe its my 40 pound geriatric deaf cattle dog? Sorry big guy you should take your name off this business. I was a customer for over 5 years since the beginning and after the sale it went super south. If you start a new business, let me know, doesn't matter what it is, I loved your service. But for the love of god, take your name off the face of this one. Maybe call it "gone to shit"?

I have not had an easy time finding a pooper scooper for my beautiful red Australian Labradoodle. I…read moreactually started my search on Yelp and found that it was quite expensive to get a weekly "scooping". I ended up hiring a nice guy who unfortunately went out of business. Kyle from Poo Happens is really great. She owns the company and is a veteran. She goes way out of her way to do an amazing job each week. Not only does she scoop the poop, she brings a really long hose to get across the backyard to wash it off when she is done. I highly recommend Kyle and Poo Happens.

Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

Aaron and his team do a fabulous job. Prompt and efficient in a major yard cleanup…read more I've already hired them for ongoing service. Personable, great communication and affordably priced. Still amazed at how good the yard looks after just one visit. You can't go wrong!

Very profession, very courteous. They have done a great job. They live my dogs and for that I am…read morethe most grateful.

Tramaine is absolutely incredible! She does not go light on effort and truly works very hard to…read moreleave things *sparkling* clean. In an era where customer satisfaction is often sacrificed for increased profit - Fruitful Flow is stands out as an exception. She is honest, hardworking, and really knows how to clean various hard to get to substances. Incredible Value you can't get elsewhere, with an honest approach you can trust!

Amazing job completion. Great Value. A job done with Integrity and honesty and lots of hard work…read more Highly recommend them for deep cleans, move out cleans and regular house cleaning. I haven't used them for pet sitting yet but i look forward to the next time I need one, everything I've hired them for surpassed my expectations once the job was complete!

Just had a pool pump replaced that Britten did about 4 years ago. Didn't ground or bond the pump so…read moremy pool could have turned deadly quick. Spent 1600 on the pump that could have killed my family. Thanks a lot. Glad I went with someone else after paying for services I never got like they offer cleaning the yard of dog waste too, nope wasn't doing that either. Would not recommend for any needs.

Bad service overall. A lot of employee turn around with this company. Multiple requests to schedule…read moreour pool to be drained and cleaned. Multiple no shows for pool service no notification that they were not going to show up. When I told them an employee did not show up they proceeded to tell me they did. I have cameras in the backyard that showed they did not come.

Quick service, great pricing and quality work. They even had a monthly option available which was…read moregreat. Just one less thing for me to worry about now. I'll definitely be recommending to family and friends.

From the owner: Tired of dodging dog poop in your yard? Let Captain Doody save the day!…read more We’re a locally owned and family-operated pet waste removal company serving Scottsdale and surrounding areas. We scoop the poop so you don’t have to — fast, reliable, and odor-free service. Whether you have one dog or four, we’ve got affordable weekly plans that keep your yard clean and your nose happy. First clean-up FREE when you sign up for weekly service! Book online in 60 seconds or call 1-833-BYEPOOP. Let Captain Doody handle the dirty work — you’ve got better things to do!