good guys to work with did a good job on yard with lots of piles from two big dogs. tech was very…read morenice

I'll be the first one to admit that I never thought I would hire a Pet Waste Company but boy am I…read moreglad that I chose Poodini! I'm currently working on selling my house in Arizona and they were able to get it cleaned up in no time flat! Their customer service is top notch and they are very affordable! I will be suggesting Poodini to all my friends and family that are in the Valley!!

They were great, effective, efficient, and sent pic of closed gate to make me feel secure. Great…read morepeople.

What a great company and service. Eric is always prompt and friendly. I very much appreciate the…read moreheads up text that they are in their way and the confirmation photos that the gate is closed when they are done! They also do a very thorough job. I don't think I've ever found a spot they missed! That to me is most impressive having used other services elsewhere in the past.

There is one thing that I require and expect when I hire a company to do a service: dependability…read moreand consistency. Matt's has NEVER missed a service day every week. I have used them for the last year for pet waste removal after a horrible experience with a rival "claim to be" pooper scooper. I can't remember who that was because they never showed up or gave excuses. Matt's comes to our home weekly to take care of what I, frankly, don't have time to do. Time is money and when I drop coin I expect full-service. Matt and their crew are timely and do a thorough job to clean up the backyard. They are competitively priced, too, and based on the frequency and number of dogs. Not to mention their response time is always spot-on. I know what day and time to unlock and lock my gate every week because they show up. If you are looking to hire the best contact them and check it off your list knowing it will get done.

This would have been a 5 star but Matt sold his business. Great for him, couldn't be happier as his…read moreservice was great. Towards the end with the acquisition, the new company really "pooped the bed" - They moved my scheduled time further and further out to the point where I had to have a heart to heart. The solution was to have the new guy meet the dogs so that they wouldn't bark at him while he stole their poop. Instead of following through with the request of letting me know the time they'd be at my home so I could leave work and meet them for the intro - I received an email basically saying "F off we don't have time for this". They fired me. LOL you gotta be kidding me! You pick up dog poop, and are around dogs, and don't want to be accommodating to make sure my 20 pound midget dog doesn't bark at you - or maybe its my 40 pound geriatric deaf cattle dog? Sorry big guy you should take your name off this business. I was a customer for over 5 years since the beginning and after the sale it went super south. If you start a new business, let me know, doesn't matter what it is, I loved your service. But for the love of god, take your name off the face of this one. Maybe call it "gone to shit"?

Always fast, friendly and professional! They consistently do a thorough job and let me know when…read morethey arrive.

Price was good but that its. Service is horrible. I have used this service before and it was…read morefine. They would use a step latter or bucket to unlock my gate. With the first visit I left the gate unlocked to be nice and the tech did not latch the gate when he left. My dogs almost got out. Called and its was kind out read a script say sorry and nothing changes. On top of that only 1/2 the wast was removed. Then on the 2nd visit tech shows and takes off I check my cameras and he barely try's to unlock the gate and takes off. Does not call me or even try to ring the bell. We are always home. I call to complain and guy comes back. Same issue so I go outside and show him how to unlock the gate. Tell him he left the gate unlocked last time. Just stares at me, who cares. Then he only spends 4-5 min if that when he tells me 15 min. Barley cleans anything. See photos and then leaves not saying anything. This is after calling 3 times. Then he does not even put the lock back on the gate. They have done fine in the past after 2 years not sure what changed. I asked to cancel and so far they wont even refund my money. Sure they will come with some BS like it's my fault. I would avoid this company at all costs. I already contacted another company and can tell a difference. I will also contact BBB. If you refund my money I will remove this review. Pretty sure you wont.

Very good people every week same time they call 20 to 30 minutes ahead of time to verify dog is…read morein. They do a good job and walk the whole yard. I cant say enough they are customer friendly people. because of fraud on my credit account they were denied twice but each time they ran it thru and and got paid they called me or asked me any questions I will be with them as long as I have a dog

I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

I have not had an easy time finding a pooper scooper for my beautiful red Australian Labradoodle. I…read moreactually started my search on Yelp and found that it was quite expensive to get a weekly "scooping". I ended up hiring a nice guy who unfortunately went out of business. Kyle from Poo Happens is really great. She owns the company and is a veteran. She goes way out of her way to do an amazing job each week. Not only does she scoop the poop, she brings a really long hose to get across the backyard to wash it off when she is done. I highly recommend Kyle and Poo Happens.

Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

Easy 5 stars....Excellent Service to have! My yard is always…read moreperfectly clean with Lamar!

Lamar had been taking care of my yard for quite some time now. He is reliable, quick, professional,…read moreand thorough. He gives me texts before he comes and doesn't seem to mind when I get more dogs. He did am incredible job on my initial clean up, and has been coming weekly since then. Prices are very fair, I recommend him to all of my friends and neighbors. If you're like me and can't seem to keep up after your dogs, call Lamar and enjoy a poop free backyard! Highly recommended