There is one thing that I require and expect when I hire a company to do a service: dependability…read moreand consistency. Matt's has NEVER missed a service day every week. I have used them for the last year for pet waste removal after a horrible experience with a rival "claim to be" pooper scooper. I can't remember who that was because they never showed up or gave excuses. Matt's comes to our home weekly to take care of what I, frankly, don't have time to do. Time is money and when I drop coin I expect full-service. Matt and their crew are timely and do a thorough job to clean up the backyard. They are competitively priced, too, and based on the frequency and number of dogs. Not to mention their response time is always spot-on. I know what day and time to unlock and lock my gate every week because they show up. If you are looking to hire the best contact them and check it off your list knowing it will get done.

This would have been a 5 star but Matt sold his business. Great for him, couldn't be happier as his…read moreservice was great. Towards the end with the acquisition, the new company really "pooped the bed" - They moved my scheduled time further and further out to the point where I had to have a heart to heart. The solution was to have the new guy meet the dogs so that they wouldn't bark at him while he stole their poop. Instead of following through with the request of letting me know the time they'd be at my home so I could leave work and meet them for the intro - I received an email basically saying "F off we don't have time for this". They fired me. LOL you gotta be kidding me! You pick up dog poop, and are around dogs, and don't want to be accommodating to make sure my 20 pound midget dog doesn't bark at you - or maybe its my 40 pound geriatric deaf cattle dog? Sorry big guy you should take your name off this business. I was a customer for over 5 years since the beginning and after the sale it went super south. If you start a new business, let me know, doesn't matter what it is, I loved your service. But for the love of god, take your name off the face of this one. Maybe call it "gone to shit"?

Did not think it could get worse. Charged me again and just didn't show up! Their rating has to be…read morefake. Horrible service and company

I love this company! William is my usual tech and he always does a great job, and especially…read moreremembers to text me that he is 5 mins out so I can close the doggy door. He's quick, thorough and friendly. I recommend Pet Butler to all, they've really helped me!!

Did a great job on my backyard. Didn't miss a spot. The guy came in the afternoon when it was…read morereally hot and my yard was a lot of work. I wish for his sake that he had come in the morning. Did a great job though!

I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

What a great company and service. Eric is always prompt and friendly. I very much appreciate the…read moreheads up text that they are in their way and the confirmation photos that the gate is closed when they are done! They also do a very thorough job. I don't think I've ever found a spot they missed! That to me is most impressive having used other services elsewhere in the past.

They were great, effective, efficient, and sent pic of closed gate to make me feel secure. Great…read morepeople.

I have not had an easy time finding a pooper scooper for my beautiful red Australian Labradoodle. I…read moreactually started my search on Yelp and found that it was quite expensive to get a weekly "scooping". I ended up hiring a nice guy who unfortunately went out of business. Kyle from Poo Happens is really great. She owns the company and is a veteran. She goes way out of her way to do an amazing job each week. Not only does she scoop the poop, she brings a really long hose to get across the backyard to wash it off when she is done. I highly recommend Kyle and Poo Happens.

Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

I love this service, it's not overy expensive, the customer service is great, the crew members look…read moresharp and are friendly and are in and out quick. The do text updates 45 minutes out, when the arrive and when they leave and include a photo of the gat latch when they leave. Another inspirational thing is that two young men started this business for themselves and are in their early twenties! Now they are creating jobs! It's really impressive!

I've been using this service for a few months now. They do a great job. I like that they text me…read morebefore their arrival so I can keep my pets inside. They are efficient and text me a picture of the latched gate when they leave. I would definitely recommend them. Their pricing is fair. I had previously used another popular service in the area and they cannot compete with these guys.

I have used this company now for over a year to clean up my backyard in sanitize my turf because I…read morehave two dogs. They do a great job and always text me before they arrive so that I can put the door in the dog door so my dogs don't go out into the yard and bark at them. I appreciate the texts because the dogs use the dog door all day. The employees that have come always do a good job and pay close attention to spraying the sanitizer as well. They take the pet waste with them so I don't have it smelling in my garbage cans and I really appreciate that! Their prices are reasonable and you can choose how often you want your yard cleaned. I chose every two weeks and they came like clockwork. The one time they had to reschedule due to high school graduations, they came the very next morning first thing. They send out a reminder text the day before they arrive, which is nice. If you're in the market to have your yard cleaned up, definitely give AZ Poo Patrol a call.

AZ Poo Patrol is a super solid company who comes out picks up your dog away, deodorizes and leave…read moreit clean and great. The first time I scheduled my service with them I stood with them because the service they provided is amazing. I've been with them for about a year and a half now and they continue to provide excellent service every time they come.

I previously hired Nolan and CrapNappers when I lived in Arcadia. My roommates and I had three dogs…read moreand it would cause unnecessary arguments when it came to cleaning up the backyard. Nolan is professional, prompt and gives a crap about picking up crap. He doesn't charge you a lot (I know this because I accidentally requested quotes from multiple services when reaching back out to him and he's cheaper than everyone else) but does a fantastic job. My former roommate still uses Nolan to this day, I have decided to use him again since I have moved back into a house with two dogs now and realized that CrapNappers and the service they provide is really super easy, plus given the time it saves me on my weekends which I value, it pays for itself. If you are even remotely considering hiring a removal service to pick up after your dogs call Nolan and CrapNappers, he's going to treat your yard and your dogs like they're his own.

We have used Nolan and CrapNappers for about 3 years now, at 2 different houses and he has been…read morenothing but wonderful! Never unexpectedly missed a pick up, notifies you before and after his arrival and just stays in great communication. We mistakenly had tried a different company first and had terrible communication- we were informed it would be too difficult for them to tell us when they wouldn't be able to make it- and we just never knew if they had been there or not. We have been SO happy since switching to Nolan! Highly recommend!!