FINAL UPDATE: Had the opportunity to speak with the growth manager at PestNation. He addressed all of the issues, questions, and concerns I had regarding the conflict in findings of all of the inspections. Super happy with the follow up, education, and information.
UPDATE: Immediately after posting, I received a call from the pest inspector, which I REALLY appreciate! To be continued....
This company is advertised by Residential Inspector of America (the company that completed an inspection {for a home purchase} on 06/02/22) as their "sister company." As the home inspector seemed to have done a thorough and complete job, and the online reviews listed for PestNation were good, I opted to go with them for a pest inspection.
Please not two things: the home inspector's report NOTED NEITHER RODENT SUSPICIONS / ACTIVITY NOR OPENINGS IN THE ATTIC. In addition, this report had photos.
PestNation conducted the pest inspection on 7/6/2022 and reported, "evidence revealed: tunnels/trails in attic insulation; species suspected: gray squirrel, flying squirrel; evidence located at: attic; entry points observed: gaps at roof perimeter, roof transitions, roof/attic vents, chimney/vents." This report showed photos only of the attic and insulation - trails aren't visible in it and no photos of the reported openings.
I received an email from PestNation on 07/07 2022 stating, "our inspection revealed a rodent issue in your home, so I wanted to provide some information regarding the solution for this issue." Of course this was forwarded to the seller's agent and caused quite a panic as this finding jeopardized the sale.
The owner was notified and she had a pest inspection done on 7/11/2022 which found "no signs of rodent activity, nor entry access on the home. The only areas showing light intrusion were from the attic ventilation which is standard on all homes. The attic has been previously sealed with drip edge flashing during roof replacement which covers the typical gaps left on a structure during construction. We did not discover anything to warrant repairs or treatment for rodents at this time." To boot, the had security cameras in the attic which revealed, "the pest inspector in the attic for less than 1 minute, not long enough to complete a sufficient inspection and that he took pictures."
Between 7/11/2022 and today, this issue has not been either addressed or resolved by anyone at PestNation after several back and forth phone calls. All of the above details were shared with them. Reaching out to the BBB and the State today regarding this. I would not recommend this company. read more