Very friendly and competent staff with competitive pricing. The technician that serviced my home listened to my concerns and worked with me to address them. read more

We just had pest tech tent our house. I am extremely pleased with the service we received. Joel was great from the initial mtg until the day of the tenting. Responsive and very professional. The guys who showed up to tent were also very respectful, polite and straight down to business. I had three companies give us bids and was very happy with my choice of pest tech. They exceeded expectations and I will be recommending them. read more

Okay, so, I've found that on rare occasions one has to take a step back and gain some objectivity and perspective on an experience with a local business...Now 3 months later, I think I can write a meaningful review. Termites: I knew I had termites and had spent several years treating and repairing small spots. Plus we had an official termite inspection which confirmed what we already knew. The recommendation was whole house tenting. "Just go with the cheapest tenting quote." Getting Quotes: I knew that my house was big and complicated and I called several termite businesses to get some quotes. I learned a few things in the process of talking to the reps. The cheapest quote was from a heavily advertised company that really didn't want to do a challenging job and spent the first 15 minutes trying to talk me out of it. Then, Pest Tech Rep, Cortez, came and gave a quote with confidence. He didn't seem intimidated and even came back to re-assess an area that I thought might be tough to seal, based on what others told me. So I chose based on his confidence and not low price. The Tenting Experience: OMG...It was my first tenting experience. It takes a really long time to bag the food properly. My SO fell way behind on this, so it fell on me at the last minute. I followed all the other preparation instructions and felt we were ready to go when the crew arrived. Some bushes, landscaping needed trimming back to seal the tent. The outside crew was helpful and even volunteered to take care of some things that I didn't have time to attend to. And the inside guy was efficient and friendly too. Aftermath: So the next afternoon we got the call that we could come back into the house. I was nearby waiting for the all-clear so that bit worked out. We had been warned that some of the landscaping that was close to the house might be killed by the poison gas. Well, it was all killed and then some. But the house needed to be tented and it couldn't be avoided. It was with a heavy heart that I just had to suck it up and accept the catastrophic plant damage. I'm not blaming PT for this. While in that discouraged state of mind I was informed that Pest Tech had a hefty penalty fee for the use of a credit card. I pointed out to the nice lady who answered the phone that this was not on the contract and I had never been informed of it. She checked with 'the boss' who agreed to charge a lesser penalty fee since it wasn't in the contract. I know a company is not allowed to do that without telling you ahead of time. I ended up paying with a check in order to avoid the penalty fee. I had to move on and deal with other contractors and didn't want to get bogged down or sidetracked. But that bogus issue did not go unnoticed. Three Stars: Remember that 3 Stars means 'A-OK'. It is not a negative rating. My rating is for the total overall experience...balancing out the plus and minus points. My Advice as a newbie to Fumigation Tenting: 1. Seriously consider going with the lowest price. Keep those expectations low. 2. Plants near the house can and will be killed requiring removal and restoration effort and costs. 3. Allow extra time for careful double wrapping of food items...or at least do it a day ahead of time. 4. Ask um if they take credit cards as discussed. 5. Clarify the handoff/locking/turnover/security procedures in detail and verify again on day of tenting. read more

Priced great but slow on communication. I had to be very proactive to follow up to get any sort of response.

I signed a service agreement to spray my yard with a "rig" to control ants and treat the interior with bait. As a former customer of the now defunct Kama'aina Termite I was somewhat dubious. The service staff came sprayed the yard with handheld tanks vs a rig. Following ants kept coming in the house so Pest Tech reappeared with the same result. Still have an ant problem so called back and was told they would first access the issue and call me back. No such luck to date. The employees are great! Management follow thru not so good! read more

I have had a great experience with Pest Tech as they had fumigated my parents home. Sales person Aaron was very thorough taking photos and explaining areas of concern. I had gotten 3 estimates including 2 others, Pest Tech was not the cheapest, but by volume of gas needed understandably made sense. I could have gone cheaper with less gas but may have had to call back to retreat finding a nearby tree was a swarmer nest....The installers were great, watched them put on the tent and put care into protecting my parents wooden shake roof and nearby plants. Watched the 2nd crew fill and gas up the house. Next day crew came to take off the tent and gave me the all-clear a few hours later. Very satisfied with Pest Tech Hawaii. Would advise homeowners to get other estimates and look at how much gas is used and quoted... I'd rather pay a little more and have no come-backs like my next door neighbor that went with another company and has had to call for new termite droppings around her windows. Mahalo Aaron and Pest Tech for great protection. read more

DO NOT USE PEST TECH! THEY ARE TERRIBLE! They even damaged the INTERIOR of our house leaving BLACK HANDPRINTS all over our interior walls so we had to repaint. They pulled the tent off without removing clamps on the gutters and ripped the gutters down. They are COMPLETELY UNPROFESSIONAL. We have been tented a number of times and never had this kind of disregard and damage from any other termite company. read more

Great company, very professional. Alyssa took extra care to protect my dogs and educated me on what to expect after treatment. Dennis Mijo is very responsive and helpful. read more

What a pleasure this experience was! Adam came right out to give us a bid. Before he came, he looked at our house on line and had an idea of what to expect. Shook my hand and thanked me for calling his company, walked the property with me, and with in 15 mins gave me a quote, right there from his Ipad he had been working on! Mind you, another estimator for a different company was there at the same time. I got a head nod and a "hows it" from him. He gave me the exact same info as Adam, on the tenting procedure and was very nice. When I received his estimate the next day, it was exactly the same as Pest Tech! So there you have it! It was all great. From Adam to the guys who actually did the tenting. read more

Aaron was our contact and was super good at explaining everything to our family. He was available and responded to calls and text messages through the process. The team was able to get the house fumigated super quick from quote to clearing the house to re-enter in under two weeks. Mahalo to the Pest Tech Hawaii team. read more

Pest Tech Hawaii - Pest Control Near Me - Honolulu, Hawaii

I used them in early 2019 to fumigate our house. There was a mix up where they overbooked and weren't able to accommodate us on the day we planned for. I rented a hotel room for my family. I had to extend our stay for an extra day which was an inconvenience, but the kids loved it. We were able to come to an agreement where I think everyone was happy. I am only doing the review now because I have a new problem with rats so I'm looking at reviews. read more

Left two messages online and haven't heard back. Why have an online appointment when no one reads there messages.

I didn't not use their services but this is just a warning. One of their driver's is rude and a complaint was filed, 13 DAYS AGO. I was told the OWNER would investigate and call me since all their trucks have GPS. I gave a description and part of the license plate so I'm guessing a couple of days and someone will call back. I had to call back 3 days later, and was told "oh, we are not dine yet." If that is what their customer service dept is like, I can't imagine their work performance. Don't pay big bucks to them and get screwed, look around first and shop smart. read more

My boyfriend has worked with the staff and has said that Anastasia is super helpful!

I highly recommend this company. They are extremely honest. We got a free quote as there was a termite issue in a condo and instead of providing a quote they honestly told us to replace the wood flooring and get rid of the wood furniture. Another company quoted $700. Thank you! read more

My Mom recently used their services to tent her house. They were very professional and their prices were much lower than the company she had used before. When they were done, they even gave her some mochi snacks! Aloha for helping my Mom get rid of at least some of the pests in her life! read more

The technician came on time, was extremely friendly and professional. Examed our pest (ants) problem ans throughly explained why and how they start to infest our homes. After treating by baiting them, he again througly explained the preventive measures to take, what we should expect for the next few weeks, and what to expect on his next visit. Thank you!! read more

We used Pest Tech Hawaii on our move out last week. This company was very responsive and stood out in terms of customer service and had a competitive rate. They were timely and did a great job. Bryson and his asst. did an excellent job and we were very pleased. Would highly recommend them. Mahalo Pest Tech Hawaii!!!! read more

Cannot recommend PTH. Scammed.. Contracted to fumigate 2 structures. One structure was captured on surveillance camera and audio as never having been sealed or tented. Our guard asked worker if he was going to seal the structure and he said was not going to. One structure was to be tented because live termites were seen active in the roof. It was tented. Live Termites were seen still active in the roof the day the after the tent was removed & the PTH inspector confirmed there were still live termites. PTH said to wait 4 weeks for termites to die. Termites still seen active after 6 weeks. Gas is supposed to kill insects immediately. By the gas. Got our money back 3 months later. read more

This review Is about inspector Aaron Chan. Apparently, this guy thinks he is really important and he can act like a total d**k and get away with it. You are wrong my friend. I waited for the sale of our house to be complete so I can really drill into the fact that this guy is nothing more than a pretentious jerk. He recently did a inspection for our home, he was hired by the buyer, not by us. So when he came into our home, my fiancé tried to ask him some questions, and he responded with a sarcastic and rude tone. Basically, he told my fiancé to go away and leave him alone. I understand you have a job to do, that's fine, but you were also in our home for a lot longer than you should have been. I could have been a b***h about that but I let you take your sweet time in our home walking around like you are the bees knees and the King of Termites. You need manners. You need Aloha. Something you don't have. I only found out later how you responded to my fiancé when he asked you a question, and I wanted to call you out right then and there but I decided to wait until the house was sold and done with to write this review. So here it is. Aaron Chan, you have a poor attitude for a grown man. Treat your customers with respect especially when you walk into their home. Your rude demeanor and tone doesn't make you look like a badass termite inspector, you just look like a prick. You had no reason for acting that way and it wasn't called for. Maybe get a job where you sit behind a desk, put your feet up, and have people tell you how awesome you are. That seems more suited for you. Aaron Chan you are awful. That's the point of this review. read more

Needed a termite inspection done. Our realtor recommended Pest Tech Hawaii, and senior pest management consultant, James. He was on time, efficient, and extremely thorough. James answered every question that I had concerning, the inspection process, explained what he was doing and looking for and also explained the different treatment options, and their effectiveness. He also recommended preventative measures that can be taken to prevent future termite problems. I would highly recommend Pest Tech Hawaii for your pest control needs. read more

Pest Tech Hawaii went above and beyond when they fumigated my house. They provided excellent customer service. I would totally recommend them to anyone who needs to exterminate the pests in their house. read more

Bryson Lampitoc has been our most trusted person for pest control at our house in Pearl City! We have mango tree's in our backyard, so during the summer, ants infest our house. As soon as that happens, we call Bryson and he knows exactly where to go inside and around the house to eliminate those ants. Our family 100% recommends Bryson and we trust him, he's excellent at what he does! read more

Pest Tech Hawaii is awesome! We live on a windy ridge where it is difficult to apply the tent. Sean and the crew at Pest Tech were able to get the tent up and complete the job. After multiple spot treatments and dealing with other companies, I am pleased to say that Pest Tech got the job done. I would highly recommend this company to anyone and if I could give them 10 stars I would. read more

Was shopping around for Pest Control and Termite baiting station services since Oahu Termite and Pest Control with no warning shut down. Called, emailed and receive a response after two weeks of initial call and email. The person that called gave me a quote and then called back a few min. later saying that was the wrong quote and the cost would be a hundred dollars more. Did not go with with Pest Tech Hawaii. read more

Estimator is a nice guy, give me a reasonable quote and gave me Veterans discount. Highly recommended.

My father doesn't have a Yelp account but since I do, he asked me to post on his behalf. They deserve a 5* rating because they did an excellent professional job with the fumigation. The paperwork was thoroughly explained and the crew came on time within the two hour arrival window. The good news is he doesn't have to worry about dry wood termites for the next 5 years because the warranty covers treatments at no charge if needed. They also provided 2 additional services that no other company includes at not a penny more! It included a Boris attic dusting and an exterior pest control treatment. The sad thing is the home is only 2.5 years old but the kitchen cabinets had tons of droppings and the contractor was not willing to take care of it and denied responsibility. Ridiculous since he built the house with termite infested cabinets! read more

Great experience! Very knowledgeable personnel from sales to the working foreman. Setup & takedown of the tenting was done efficiently & without any damage to the house. A great locally owned company! read more

Cortez has come to spray my house twice now and he's super easy to work with. He comes on time, does what he needs to do, then leaves. The reason the rating is 4 stars instead of 5 is because their office is not on the same level. Not sure if this is a communication issue between their field staff and office side, but it would be cool if 1) we could get follow up calls the day before our scheduled spray, 2) we could somehow get accommodated for last minute cancellations due to follow up calls not being made read more

The following is a letter I wrote to Mr. Ian Mateo, President of Pest Tech Hawaii: "Dear Mr. Mateo: February 5, 2002 Please let me convey my experience with your fumigation company that performed termite-tenting services on our home on January 25 and 26, 2022. Your salesman, Mr. Dennis Mijo was professional, prompt, and knowledgeable. He made us very comfortable and confident that we were in good hands. We have nothing but good things to say about Mr. Mijo. On the day of the tenting, the crew arrived and parked in the backyard, as I had requested. They drove-over and broke a small retaining wall. The driver apologized, but I assured him that only the tile caps were cracked and that I would tend to it later. The crew chief was professional and answered all of my questions and I felt confident leaving my home under his supervision and left the premises. The next day we arrived at 9:00 A.M. and noticed that the tarp wrapped around the house was very loose -- it was not as tight and neat as compared to other previous fumigators we had hired. Large excess mounds of tarp lay on the ground surrounding the house. We also noticed a large tear in the tarp on the roof. When the wind blew, the tarp blew up like a balloon. If the house was completely sealed, the wind should not be entering the sealed house. The crew arrived at about 1:10 P.M. -- over an hour late. I went over to talk to the crew and was greeted with, "Eh Uncle, you going buy me beer?" After no response from me, he said, "nah, I just kidding." I did not see the crew chief from the day before, but I did recognize a few faces. My wife and I then waited a few feet away in my truck. After about an hour, the crew left and we anxiously went back on the property. We were shocked by what we saw. We were warned that the crew might have to move a few things and we might lose some mando grass, but what we saw did not come close to our expectations. Broken plants and branches, cigarette butts, river rocks from our garden, and leaves and debris were scattered all over the place. Almost everything in the yard and patio that the crew moved was not returned to its original spot. It took my wife and I over two hours to move and clean up the mess left behind. Also, the gate on our fence was broken, garden lights were broken, and a Japanese lantern electrical wire was disconnected. I couldn't help but think that this mess was retaliation for not buying the requested beer, or maybe it was not Pest Tech's job to clean up after the job was completed. Either way, it was, and is unacceptable. What is also disturbing is that no one "owned-up" for the broken gate, lights, and lantern. They just left it for me to find out on my own. We've tented our house twice before and have never experienced this kind of unprofessional and sloppy work. Of all the plumbing, electrical, carpet, cable TV, and solar water heater crews that we've hired over the years, this has to be the worst experience we've ever endured as homeowners. I have since repaired the broken items caused by your crew, but I cannot repair or get past the gut-wrenching shock of seeing the aftermath of our home after it was treated so disrespectfully. Mr. Mateo: THIS IS OUR HOME. THIS IS WHERE WE LIVE. This is where we seek shelter, peace and tranquility. We entrusted you with our home to make it better and safer -- but you failed. Before I post this letter, I will give you a chance to respond (in a timely manner) to add your written personal reply to the post." Although Mr. Mateo did call, he did not respond in writing -- as I had requested. Ed I. read more

Just had our houses tented Sep 21 2018 and very happy with the entire process. I requested a quote from a few companies and went with this one not only bc of price but Cortez the sales man was so courteous, prompt and thorough. Cortez called and arranged a time to meet and came out to the property the next day. By that evening I had an email with a quote and a contract. As soon as we signed and paid the electronic documents we scheduled a date within two weeks of the first phone call. Cortez dropped of the plastic fumigation bags a few days prior. The day before we got our time which I did have to call around 2pm to confirm but was promptly given a time. The guys arrived to tent the following day a little outside of the time I was quoted but were very nice and had probably just came from another job. Finally the next day the tent was removed and later that day we were able to get in. Everything went smoothly and I was happy with the service and price. We have a 5 year contract with them. I will update with more info if needed. read more

I chose Pest Tech because of the estimator that came over. He spent over an hour with me explaining all about the process, the chemicals and the prep. He also told me some fascinating facts about termites! The other companies were in and out in 20 minutes. The crew that came over were nice, careful and efficient. Everybody seemed very trustworthy. The foreman called me multiple times to let me know that they were finished putting up the tent, that they were on their way to remove the tent and then again after the tent had been removed. And somehow Pest Tech was the least expensive of all of the quotes I got. read more

Dennis came our home and although he seemed to be a very busy man. He took time to educate my fiance and I about dry termites and the more destructive ground termites. After thoroughly inspecting our house and land he was one of the first of many inspectors to tell us we did not need to tent our home. But he did recommend treating for ground termites. And even suggested some DIY treatments for some pest that we are having problems with. read more

Pest Tech Hawaii came into my home and gave me an honest opinion on our pest infestation. I was very pleased with Pest Tech and I would highly recommend read more

Absolutly NO customer service. NONE! They don't even answere the phone mid day on a Tuesday. If you have a problem, with them, it's your problem. Dont think they will help you. I think they have too much business to care. However they came recommened by my real estate. So I called my real estate agent. She called them too. They didnt answer. She left a message. They never called her back either! My agent recommended them, now i don't trust my real estate agent recomendations. Seems Pest Tech can't handel their business. The only termite company worst than Pest Tech is Kama'aina termite. Seems their owner only cares about the all mighty dollar. They seem to care even less than Pest Tech. I would never recomend them either. read more

We are extremely satisfied with Pest Tech's tent fumigation. James Dumas was particularly professional, articulate and helpful. He thoroughly explained the process and worked with us to meet alll our needs. He also provided a boric attic dusting to control future pests like ants and roaches. read more

Pest Tech Hawaii performed both perimeter and tenting treatments. They were incredibly timely in addressing our issues, professional, thorough and attentive. They even helped us carry things out of the house. Pricing was very reasonable. Thank you Aaron Chan and Tai & the tenting team. Highly recommended!! read more

I didn't deal directly with this company, but I just recently purchased a home that had active termite infestation. The sellers used Pest Tech Hawaii to tent the house. At the final inspection I went to re-check the tile roof (initial inspection only showed 3 "old"cracked tiles), I was expecting maybe one or two new cracked tiles due to the tenting. What I found was outrageous. 15-20 newly cracked tiles (you can see the "fresh" ceramic crack through the glaze). I understand that a fumigation company would most likely make you sign a liability waiver releasing them from any damage done to a ceramic tile roof. But I would still expect them to attempt to try and be careful and not crack tiles. 1,2 maybe even 5 cracked tiles would be understandable. But just by seeing their results their workers obviously don't care about your property. You might think that ceramic tiles are fragile and that should have been expected. Well The roofing company that was hired to replace those tiles walked all over the roof and didn't break a single tile. This company might be fine with regular type roofs but if you have tiles and/or care about having a detail orientated business working on your home i'd stay clear. read more

I had such a positive experience with Dennis Mijo for a consultation that I feel compelled to write a review. Like everyone in Hawaii right now, due to the heat various insects are out in full force. And when they invade your home, it feels like an emergency. Through a referral Dennis contacted me to set up an appt to come out and assess my situation. He didn't try to schedule the job sight unseen like another company tried to from an online inquiry form. He was willing to come out for a consult, and scheduled me in for a time that made me feel like we were a priority (meaning, he took my call for help seriously). He was excellent in his communication the morning of our scheduled appt. He educated me about the nature of ants and even though I hadn't mentioned termites on our phone call, he patiently took the time to explain how treatment works when I inquired. I'm trying to help my elderly parents figure out how to deal with their insect infestation, and Dennis was the perfect consultant to help us. When we decide we need an exterminator, I've already decided that we will use Pest Tech as a result of our interaction with Dennis. He didn't try to sell us anything that we don't need, and I feel more informed about keeping insects away so that I won't be a customer complaining that the service didn't work or the insects came back. Normally I try to have at least three estimates from different businesses, but I trust his company's work that I won't need to spend any more time researching. read more

I don't know how the fumigation service is with this company but their reliability overall is pretty bad. In December 2020 an employee was reversing in our lane without a spotter and banged into our mailbox and gate pole, never got out of truck to check what happened. He then proceeded to reverse again and banged into our second gate pole. The driver was apologetic and I asked for his name and his boss.s name. I called the office and was assured the boss Ian would did get back to me. Anyway long story short they did eventually replace the smashed mailbox with a broken one where the door did not close and my mail kept getting wet. Again I called their office and just asked if I could get a receipt and where they got the replacement from, assured the girl that I would be willing to go get the replacement and put it on myself. Well that was Christmas Eve and I haven't heard from them since! read more