Horrible customer service Cant reach anyone in office…read morebecause they arent on site. They are in India. They text you, you respond, they email, you respond, still cant get an actual person to help. Never use them!

Overall experience was good. We did have some slippery debris in our space when it rained, and we…read morecouldn't find the exit keypad upon our initial entry into the complex (it was somewhat hidden in an unusual spot). However, we believe the service and value was 4 stars overall.

Very affordable safe area and had 0 issues the entire time I was there. Very friendly fly and…read morehelpful employees as well.

Convenient location, clean grounds, awesome staff, and they truly care about you. Thanksread more

Pretty decent place. Price is better than some other places around. When I first got my unit there…read morewas trash all over the ground and it was clear no one had cleaned it in between users. My biggest gripe is that the side gate is broken constantly. I don't feel like the place is secured when the gate is sitting opened or blocked by a uhaul. It's also inconvenient that I go to one exit just to have to turn around and go to the other side. When I first signed up online it was confusing a little bit. It didn't ask if I wanted 24/7 access but I saw it on my invoice for my initial purchase. Later called because my access wasn't working and the lady said I never had 24/7 access and had to pay the $10 a month for the access. Weird

This is by far the worst place to consider storing your items. I was promised a smaller storage…read moreunit, considering I only have a few boxes and the unit I occupy is bigger than I need. I am paying almost $100 to store for small boxes. I went to pay for my unit. They informed me that I'm going to still be paying for the same unit. Why? When I spoke to the female associate she promised me a smaller unit for $35. This is not acceptable. I had to cancel another storage unit that was affordable because she promised to give me a smaller unit.

DeLand Self Storage is now under New Management! My name is Michelle and I'm the new property…read moremanager at Deland Self Storage and I'd like to formally welcome anybody and everybody that currently is in need of storage! I am working hard to improve everything all across the boards at this facility, a renewed emphatic interest in customer service first and foremost as well as competitive pricing with great incentives! I've been hard at work restructuring the entire facility and making sure that we remain safe, secure and excel at customer service

"We had two units there for years. A man came in and rented a unit next to ours and robbed us and…read moresix other units as well. Deland Storage is accepting no responsibility for his actions. They have CCTV on the outside but nothing for units inside the building. We got no apology from the owner and within the week we got the bill for the next month. I would think twice about using this facility. I will be cleaning out our unit because those folks obviously do not care about their customers but have no hesitation in raising their rates. I guess they do not have insurance to cover the loss or if they do they will not help their customers. I also wonder about security. If you want to feel secure, I would worry about having your personal things at Deland Storage. We will be finding another place for the second unit. Many things that are lost were not replaceable. We feel violated and we feel like Deland Storage did not care one bit other than letting us know that we had been robbed.."

Michelle and Robert are very helpful and informative. Took time to explain things. Nice and clean…read morefacility.

I had to downsize my unit to something smaller so I gave them a call. They didn't have what I…read moreneeded at first but gave me a call as soon as one became available. They were really easy to work work and there wasn't much work on my end. The facilities and property are clean and the employees are friendly. Prices are high in my opinion but I think it's worth it.

all I can say is everything!! The facility is new but continues to make improvement, landscaping,…read moreand ramps for easy access. The staff have been tremendous in providing assistance, guidance, and information. polite, professional, and a great attitude.

Great customer service by Deanna. Clean facilities, clear explanations, felt secure.read more

Rent for about 4 months. Made multiple calls about my climate control unit ac not working in my…read morebuilding. Nothing was done for 3 months. I went to a more expensive location for at the fact that everything works as intended. Don't rent at this location because you do not get what you pay for and no one ever calls you back.

Not as advertised!!. I rented a 5 x 10 recently to store my…read moredaughter's stuff in, which would have been adequate. When we arrived with U-Haul, the unit they assigned us was five almost 8 feet. (It was easy to recognize, I had rented a 5 x 10 myself in Tampa recently).This one was also much shorter in height than the unit in Tampa) After five, so I called the number, and was told to check another unit that was available. This was measured five by almost 6 feet! They offered no resolution, but at least refunded my deposit... recommend you see a unit you are going to rent to be certain it is enough space for you!!!!

This storage is horrible. It's ran by a manager that also manages the one in longwood. She…read moreobviously only cares about that one because she and her man live there. The Deland location has had a broken gate for a month now, so anyone can drive right in. It's dirty and old , definitely a fire hazard, they don't even offer insurance here. They also have a rat problem that has not been addressed. The sewer grating spews raw sewage onto the parking lot when it rains. There are some units that people live in with their dogs. There is dog waste in the parking lot that doesn't get picked up. These homeless people that decided to take up residence here think the bathroom is their own personal bathroom , taking baths in the sink and just making the bathroom more disgusting that it already is. The bathroom floor has a permanent puddle that stays on the floor. Many long term renters say she's continuously raising their rent, to the point most of them have moved out. She's very nasty, no customer service skills whatsoever. Her husband is supposed to be the maintenance but obviously that's not happening. This place is creepy as heck with the people living there doing drugs and no security whatsoever not even a gate that works. If I could give this storage facility a -5 I would. Beware

From the owner: Storage Zone in Deland, Florida offers self storage and much more! Our large storage spaces are…read moregreat for storing anything from personal items such as boats and RVs to commercial equipment and inventory. We also rent office and warehouse spaces complete with restrooms for those local businesses looking for an affordable location.

I store my boat out at the Toy Locker for 3 months during the winter. Very clean and safe…read moreenvironment. Would highly recommend for RV or boat storage.

From the owner: Specialize in RV, Boat, Automobile Storageread more