Horrible customer service Cant reach anyone in office…read morebecause they arent on site. They are in India. They text you, you respond, they email, you respond, still cant get an actual person to help. Never use them!

Overall experience was good. We did have some slippery debris in our space when it rained, and we…read morecouldn't find the exit keypad upon our initial entry into the complex (it was somewhat hidden in an unusual spot). However, we believe the service and value was 4 stars overall.

I complained previously about rats, squirrels, etc., in the past and no one responded. I just…read morenoticed yesterday when I moved my things out that rodent traps were placed at the top of the unit. My items were filthy from where the rodents, etc. came from the ceiling and brought the insulation with them. There was feces everywhere. Had to discard my rug, neck, and bolster pillow. Other reviewers may have units in the front. Maybe this is isolated to those of us in the last building closer to the woods. Either way, I'm over it. I moved to Apopka Storage - it's new, clean, and cheaper.

BEWARE!!!!!! Wish I could give this location 0 stars. My family decided to store the contents of…read moreout 3 bedroom home in storage unit 201 in preparation to move to our new construction 4 months out. We went every month to replace the damprids so that the humidity didn't destroy anything. On July 9th as we were moving the items out of storage roaches were discovered. It wasn't until we got our items home and in the garage that we discovered that 75% of our belongings were damaged with Rat feces, rat urine, roaches and roach eggs. Initially we attempted to salvage everything but while unboxing items roaches were running and it became too much to handle. When properly inspected roach eggs were in crevices of box springs, couches, books, strollers, clothes etc. and we could not risk moving it into a brand new home. Ultimately I had to reload the uhaul and take items to dump at my own expense. Attempted to reach out to public storage and I am continuously given the run around. I was finally directed to create a claim with the storage insurance and it seems as if public storage is not taking responsibility. Spoke with the regional manager Rachel and she attempted to give a cookie cutter response and refused to accept that storage 201 is infested with vermin. Left a voicemail with Lauri the district manager and haven't heard back yet. I will provide photos. Please save yourself money and heartache by avoiding ALL Public Storage facilities.

I have been patronizing South Seminole for around 13 years. I have used several other storage…read morefacilities over the years, and SSB&S is the best by far. The facility is very well kept and clean. Plenty of room to load/unload items. It is also in a good location and very safe. The best part is their team. Lauren is a wonderful person that gets to know her clients personally, and always will remember you. Judy the same. They are an independent company. They are our neighbors, so to speak. You are always treated like a neighbor and a friend! Outstanding customer service, just great folks that REALLY care! I would advise anyone seeking a storage facility in the area to drop on in. The prices are fantastic, too! Up front and honest, nothing hidden or shady.

I rented a storage unit for three months and my experience was great. My unit was spacious and…read morereasonable in size for the monthly. I also received a first month half off special. The owners operate and maintain the business, and are really nice. Thanks to Lauren for making our business easy, flexible, and satisfaction. Don't hesitate to bring your business here!

I went into cubesmart on Saturday and spoke with the sweetest employee I have ever met, her name…read morewas millie. She answered all my questions and was very patient with me.

They were the most reasonable in the area and the easiest to fill out online. It didn't take long…read more I went into the ' office to make sure I had a correct lock and Ed kindly explained to me that I didn't. Ed showed me the map and where my unit is and took me to see it. He was very kind and explained where the doors were, the hours are great. Thank you Ed! It was a pleasure meeting you. Cindy Molett

Very nice employee who was very sweet and helped me during my stressful move would definitely…read morerecommend going there if I ever move again will use them.

This is the best place to store your things .and if you need a U-Haul this is the place can't say…read moreenough great things about the people running it

I was the "first contract " for storage . Loved the place and staff . Felt very safe and secure …read more Even through the hurricane, we got constant updated from the owners . When you are storing big assets , you need to feel comfortable in your choice of facility's. Thank you for that comfort ! Bill

We had a good experience storing our travel trailer here. We came to visit my mom from out of town…read moreand decided to store our camper while we stayed with her, and this place was a mile down the road. While it was convenient, it was by far more expensive than any other place in town or what we have paid in the past. The daily rate was so much we just paid for a whole month, even though we only needed 10 days, because it ended up being cheaper at the end. However it was convenient for us to go and get anything we needed to our camper and you get an access card to go in and out whenever you need. There is security in the form of a wall around the facility with barbed wire at the top, and all tenants have the option to get an access card.

Just rented 3 storage units from Mike. I must say he honestly is the sweetest most helpful man…read more Customer service at its finest! This may not be a fancy storage place but it has owners who care! Hard to find large units available at the beach.

Jalysa is SO AWESOME!!! She went above and beyond in helping in the selection of a unit for both…read moresize and price! VERY HELPFUL IN EVERY ASPECT, and EXCELLENT at what she does! Caring and compassionate to my needs! Needs a raise! Thank you so much for providing amazing customer service!!!

Tenoa the manager was excellent in her customer service , friendly & so compassionate to my needs…read morewhen I vacated my storage unit. The gentleman that helped me rent my unit months ago was super friendly as well. I loved this place and will consider them always for my future storage needs . Beautiful secure and a clean place, I'll always use this great place for my personal belongings. Thank you so much it's been a real piece of mind and I'm thrilled I choose them . I also loved the technology on my phone of the gate code and my unit number made it hassle free to remember everything each time I needed to go to my unit even to pay my bill and manage my account .