In January, I prepaid a year for one of their Dade City units…read more In April, they sent me a notice saying that they were going to AUCTION off my things! Now, June 1, they OVERLOCKED my unit with their red padlock!  They seized my stuff! I was terrified they were going to have an auction.  I still am!  I'm paid for 8 more months! I'm out of there. I can't risk their incompetence. This business is amazingly bad.

We used to think that storage facilities were all average at best (most far below expectations),…read morebut we're pleasantly surprised with the team running Best American Storage (Kim & Peggy are both awesome!); their support; and the extremely well maintained facility. This is truly a five star location.

End of Feb. 2019. I won an auction from an online site. Locker was at this US storage…read more Facility on 2910 Kurt St. I properly as per contract cleaned out the locker, and would return in a few days to receive my $100. Cleaning deposit. Days later, the facility manager "Lissette" sends me an email that I've been seen on camera leaving a piano in the hallway. Move it or I'm keeping the $100. .. The manager threatened she was going to tell the auction site I use to cause me harm. After several emails and her admitting what she accused did not happen, I still had to demand the return or would take legal action. After a month later, the manager had more nonsense to say, but included my $100. would be returned. It's now mid July 2019. Do you think the manager has put a check in the mail? Or still trying to steal deposit money?  Not a local of the pretty little town of Eustis, but in the area at the time I should have been able to get my deposit. Maybe the manager Lissette thinks now I should drive an HR to hope to collect my deposit money she tried to steal? BTW. I hope the completely burnt out lights in the loading zone have been replaced. It was tough packing a truck in complete darkness.

From the owner: US Self Storage, in Eustis, FL, offers the ultimate in safe and secure self-storage. We provide…read moreonly high-quality products and exceptional customer care. We have spacious, air conditioned storage units in a variety of different sizes. Each unit is well-lit and extremely clean. Additional services and products that we provide include:Video security surveillance24-hour access available Personal electronic access to gate and doors Low monthly rates Pest control maintenance At US, you can find what you need to ease your move including complete truck rentals from Budget. We offer free use of a trailer with any leased unit as well. When it comes to quality professional and knowledgeable care, choose US Self Storage. At US Self Storage, we strive to give each customer outstanding service. Your satisfaction is our main priority. If you have general questions or would like more information about regarding the size or availability of our units, contact us. Ask about the use of our free trailer!

This establishment is awesome! They not only provide very reasonable storage rates, but they have…read moregone above and beyond the call of duty when taking care of our long-distance needs. Not only did they provide storage, but they offer all kinds of services for your home or business needs as well, from plumbing to handyman. They are so fare and honorable! What a pleasure to work with them!

I love the upgrades that the new management put in. I've been here for a while, but this is much…read morebetter now. Thank you!

Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.

Pretty simple and no frill. Clean and well kept. Need code to enter the gate. There is a moving…read morevan for free but you need to reserve well in advance. A few trolleys onsite to help

I reserved a 10x10 storage room at the Ashburn, Virginia location at 20820 Century Corner Drive. I…read morehad scheduled a move-in time and day with the manager weeks in advance. I went there personally to meet the manager and inspect the premises and room. When I got there on my move-in day with the movers, there was no one in the office. The office was closed. I called the main phone number and it directed me to a call center. They had no idea how to get a hold of the manager. I escalated this to a supervisor. No one called me back. I had the movers idling the truck and they were on the clock. I was forced to find an alternate place miles away. I ended up spending 2 extra hours for my move. To this date (5 days later), no one from Morningstar has called me with an apology or explanation of why no one was there. Stay clear of this place.