1. Personal Funeral Planning

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Ontario, CA

Personal Funeral Planning

4.6 (20 reviews)
Closed • 9:00 am - 5:00 pm

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Jesse R.

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2 years ago

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Jesse R.

Thank you, It was an honor to be of help to you and your family.

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Review Highlights - Personal Funeral Planning

“Jesse was extremely professional, yet equally charismatic in helping us plan for our mothers funeral services.”

Mentioned in 11 reviews

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Richardson Peterson Funeral Home - Richardson Peterson Funeral Home

Richardson Peterson Funeral Home

(89 reviews)

Richardson Peterson Funeral Home was an absolute pleasure to work with during a heavy and emotional…read moretime. From the very first phone call, Laura helped me navigate this unfamiliar and overwhelming process with ease. Her incredibly attentive, thorough, accommodating, warm, personable and compassionate demeanor made everything feel so calm and manageable. I especially appreciated how surprisingly responsive she was and that she was always so willing and eager to offer guidance or answer any of the many questions I had. We had to go into the funeral home on a few occasions and it was surprising for me to see that they were also serving other families at the same time- because the level of care they provide makes you feel like you are their only customer. On the day of our service, their entire team was very professional, warm, comforting, knowledgeable and eager to accommodate in any way possible and I am so grateful to all of them. It is clear that Laura- and the entire Richardson Peterson team, genuinely care about the families they serve and I cannot recommend them highly enough. Choose them to help you honor your loved one. You will be in wonderful hands.

We had our godmother services on August 14 2026 Jerry, Laura and the whole team is amazing so…read morepatient and understanding to everything that I needed amazing florist beautiful travel services were held by a priest. Father Roy was amazing with the words of Christ throughout the whole gathering . I am so thankful of everyone. Jerry was amazing. Very patient with me answered all my questions to the last day of changing small details, but they meant a lot to me and he understood that I appreciate Richard Peterson's funeral home for making a very difficult moment in our life a little easier thank you so much Jerry & Richard Peterson's funeral home

Continental Funeral Home

Continental Funeral Home

(14 reviews)

Today we held services at Continental Funeral Home in Ontario and it was so organized and a…read morewonderful tribute to Irene, my father's wife. Father Kenneth was terrific and spoke with a heart and passion for our Lord Jesus Christ and truly touched the hearts in attendance. Gerardo Gamez with Continental was a blessing not only at the chapel and service but also at the cemetary burial and prayer session. Gerardo showed the love of Christ and for our family and friends. What an amazing brother. The preparation, set up and floral arrangements as well as Irene's viewing and casket were done so nicely and with love and respect. From making arrangements on the phone with Continental staff (Brayan, Jose and others) to the actual service and burial Continental was first class and so compassionate and caring. Highly recommended.

It is very sad to write this review. You would think that…read moreduring the most difficult time a family can be going through the people at this funeral home would make easier for us to say our goodbyes. Veronica, the person who assisted me was beyond unprofessional, from not returning our phone calls to not caring about it at all, lack of communication, mismanaged, bad coordination. We had two services in one day in Ontario and one service in Orange, It was so difficult for both our families, this woman didn't coordinate accordingly. We got wrong information about the dates and time. We didn't get any prayer cards for the second service. We asked to use a private room, the asked us go behind the curtains in a hot small area during a hot day. The air conditioning was turned off exactly at the end of the service even though they said we didn't have to leave right away. L If you want to add more pain and suffering use their services. I wish I had not. So disappointed with Veronica and everyone else.

Cucamonga Mortuary - Thank yous

Cucamonga Mortuary

(14 reviews)

My experience with Lada's Cucamonga mortuary was excellent. This was my first experience dealing…read morewith this when my Dad passed away. Cindy was patient and answered my numerous questions. It was seamless. She showed such compassion with my family and helped coordinate the chapel for a beautiful service. Highly recommend

If you're looking for a mortuary with horrible customer service, poor communication, and zero…read moreempathy, this is the place. I would never recommend this mortuary to anyone going through the loss of a loved one. It was nearly impossible to get ahold of anyone. Every time I called, I was told someone would call me back, but I never received a callback. I eventually had to text our funeral director, Annie, myself. Even then, she was extremely unhelpful and acted as if I was lying about trying to contact them. At one point she told me she would call me back in "a second," and it took over an hour. When she finally did call, she acted irritated that I was simply asking for the exact balance owed so I could get a cashier's check since they also charge an outrageous credit card fee. The day of the service was another disappointment. We had around 100 people attend my mother's service, yet they only printed 20 memorial cards. I specifically requested the cards be printed in both English and Spanish, but they were only done in English. Our family went about 40 minutes over the scheduled time, which I understand can happen, but this was the last time we would ever see my mother physically here on earth. Instead of showing compassion, the mortuary and church staff made us feel rushed and unwanted, practically pushing us out the door despite there not being another service afterward. To make matters worse, they charged us for supposedly going over by two full hours, even though my mother's body was taken around 6:40 PM and we were definitely not there until 8 PM. When I asked for proof or clarification, Annie completely dismissed my concerns. They also added a cleaning fee even though we left the space spotless. At the end of the day, this mortuary seems more focused on squeezing money out of grieving families than treating them with compassion and respect. Please be careful and consider choosing another mortuary for your loved one.

Green Family Cremation and Burial

Green Family Cremation and Burial

(29 reviews)

I am incredibly grateful to Green Family Cremation and Burial for the compassion, kindness, and…read morecare they showed my family during one of the most difficult times in our lives. Losing my father was heartbreaking, but having Luisa there to guide us through the process made everything a little easier. Luisa was so caring, understanding, and compassionate. She took care of every detail for us and made sure everything was handled with such professionalism and respect. During a time when we were overwhelmed with grief, it meant so much to have someone we could trust. Thank you, Luisa, and everyone at Green Family Cremation and Burial, for treating my father and our family with such dignity and kindness. We will always be grateful for the care you gave us and for helping us give my father the beautiful farewell he deserved.

The previous reviewer who claimed insensitivity and hidden charges by the Greene family, as well as…read moreplanted reviews by friends is so very wrong. I'm not affiliated with Greene and not friends of the family, but before retirement I officiated a couple dozen funerals for Greene clients. I never saw or heard any unprofessional actions, and can honestly say the Greene families I served were all extremely pleased by services rendered and received. Over my 50+ years in ministry, I've personally interacted with dozens (100s?) of funeral professionals, and I've seen my share of bad ones, but NOT at Greene. Having worked in the industry during my early college years, it wouldn't take me 10 minutes to discover unprofessional or fraudulent practices. For your information, EVERY funeral home is required under the law to provide a full and complete Price List. You don't have to use Greene and you can "shop the price," if you want, but to post an false review simply reveals its author to be a person of low character.

Personal Funeral Planning - funeralservices - Updated October 2026

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