After 35 years in my plot, I feel comfortable being buried here, the traffic and foot traffic is…read moreminimal and the grounds are fun to explore. Love my neighbors, staff and shovels are friendly reminders of the business of life.

Do not go here they are completely insensitive and have unbelievable hidden charges . Plus they are…read moreshady and all 5 star reviews are from friends of theirs . Ridiculous and out for your money. Please go elsewhere if you don't want to get taken advantage of .

When my father passed away he looked very sickly. We gave them a picture of when he looked healthy…read moreand they were able to make him look like that again. It is that type of work that shows the care they have to put a greasing family at ease. They also made the planning process easy and smooth. On the day of the funeral, everything went as planned with no hiccups. I always recommend them because not all embalmers are the same. If you plan to have an open casket, you want your loved ones to be remembered looking their best. I can't recommend any better than Mckay.

Went in today with my family to checkout cremation prices on my loved one that passed away. We go…read morein and this lady I think her name starts with an F I don't know it wasn't worth remembering. She was disrespectful and distasteful! We sit down and ask for prices and she sees a folder from a previous funeral home we visited and ask to see their quotes. So we ask again for HER prices and she ask again for the other funeral home quotes and starts explaining she wants to know what we were quoted . We then explain why do we need to show you a previous quote why can't she tell us their prices and o don't know be professional and show us around ?! All her none sense back and forth was so disrespectful towards a grieving mother! IT IS NOT OK TO ACT LIKE THAT TO ANYBODY! I do not recommend anyone to do business with them at all ! There are other places !

They handled everything for my sisters cremation and service. Their Chaplain was so caring in his…read morepresentation and speaking to us all before and after the service. Their staff was very helpful throughout every step. This was in May of 2024.

Jon was amazing to work with. He was kind, compassionate, and dedicated to helping us plan exactly…read morewhat we wanted to honor my dad in the way we wanted to. We wanted a blue casket and he called multiple suppliers as we sat with him to get us exactly what we wanted. He didn't hurry us or try to get us to settle. He listened and did everything he could to help us. He answered all of our questions and was responsive to communication (email, phone, and text). His prices are extremely reasonable and we highly recommend him. He took great care of my dad and we are so grateful.

I would recommend InGold Funeral & Cremation 10,000 times over and over again…read more Losing my brother has been the hardest thing I've ever experienced and it still is. But from the very first conversation consult with InGold, they have been nothing short of amazing. I worked with a representative named Melonie, who was so pleasant from beginning to end. From the moment she and Andrew came to pick up my brother, the way they treated my family was remarkable. They were professional, accommodating, patient and you could feel their calmness in the middle of our heartbreak. They treated my brother's body with such dignity and care. At my appointment today, Melonie was incredibly knowledgeable and compassionate. She made sure nothing felt rushed. She allowed us to take our time, ask questions, and truly process the decisions we were making. When we didn't fully understand something, she provided examples and visuals to help guide us. She even gave us a tour of the funeral home, which is absolutely beautiful. This process is not easy by any means. But I am so grateful we chose this funeral home. Melonie has been a blessing, and Andrew is professional, caring, and truly amazing. If anyone reading this review is looking for a place where your loved one will be treated with dignity and your family will be cared for with compassion this is where you want to go. They don't just care for your loved one; they care for you too.

The staff were amazing with helping us plan and make decisions as well as being so attentive to my…read morefamily as we held my Dad's services at the facility. Andrew and Melissa were amazing in making sure all our wishes were honored for my Dad and his services. The entire staff were amazing with the attentiveness and with their help even continuing to the next day after the viewing services with bringing my Dad to the church for his funeral mass. Andrew was great in making sure he personally handled my Dad's care and Melissa was great with confirming how things would look for the services and details for things. Overall, great service and staff!

No one wants to need the services of a mortuary. But if you have a loved one that passes, Preston…read more& Simons can handle all of your needs in a loving compassionate manner. Brandon and his staff are very empathetic and attentive to any and all of your needs. We never had to ask for anything. They anticipated our every need. When they had learned that my father in law was a classic car enthusiast, they offered the services of their 1947 Cadillac Hearse. His friends all commented that he would have loved that his last ride was in such a beautiful car. We can't say enough about how well we were treated. I don't want to go back to Preston & Simons, but if and when I need the services of a mortuary, this is where I will be going. Thank you Brandon.

Brandon and his staff took care of all our needs no questions asked. When searching for a…read moremortuary, I visited several in Riverside. Brandon's was the final stop. Even though he had a service going, he took the time to sit down with us and review the process, what services he provides, and fees. No computers, book, or calculating was needed. He knew all costs off the top of his head and was familiar with the cemetery and church that we were considering. He gave us his card and told us to call him when the time comes. No money was needed in advance, no paperwork needed to be signed, and no pressure was given to select Preston and Simons. When the time came, he took care of my mother and family. He gave us his personal phone number and was always available to answer all questions. Because of him, we had a death certificate ready within a week, a service booked through him, the cemetery booked, casket ordered, and flowers ordered. Still no money exchanged hands as we were waiting on life insurance. He was aware of this and never requested fees from us knowing it would come the day of the service. The facility itself was spacious and offers an upstairs reception area at an additional cost. We used this for family and friends to sit together after the viewing and eat while waiting for the service. The space was well worth the money. Brandon's character is the true seller. He is kind and compassionate. He didn't make our questions or needs seem like a burden and was always quick to respond. He is very much an expert in his field and connected with his community. This is a place I hope I don't have to return to for many decades, but when the time comes this will be the place for me and my family.

When my son was killed we were out of state on family vacation. I had to come home without my son…read moreand plan a funeral. When we first began looking the first thing I knew I needed was space. It was days after the state lifted the mask mandate and places were still not allowing a large gathering. Forest Lawn was allowing us max 40 people after my good friend made a call and told me they were allowing my capacity here at Fontana Mortuary, my sister was able to set up an appointment. When I first stepped foot back into the mortuary now ran by new owners and this time for my own child I was so overwhelmed, broken and didn't know what to expect. Andy welcomed us in, sat us all down and introduced us to Lorena. Lorena immediately became my favorite person just by her compassion, by hearing my sons story by being a MOTHER above all else. Finally someone who understands. She ran through everything step by step, she gave us a tour, she answered all of our questions and then helped us prepare our service. Now through the week my son was still out of state due to his autopsy and waiting for permits to fly him home. Anxious for the day he flew into Ontario airport, I had asked her if she would mind my husband and I meeting up to follow them back to the mortuary once he arrives you know for my reassurance that he's here, that he's home. She said "absolutely" and we did...she allowed me to meet her, we followed her back and just got out and hugged her for giving us that peace and went about our way. The day before the service we had an appointment to prepare my son, Lorena, Jessica and Andy were so amazing, so patient and helped us get him looking so sharp. If it wasn't for the little moments like these I don't know how I would've gotten through this. Especially dealing with two completely different funeral homes and so many different people Lorena and Jessica made me feel like my son was THEIR FAMILY. The day of the service was amazing, I received so many compliments on what a beautiful service it was. Lorena drove my son home and we rode in motorcade exactly how I wanted it. Everything was a breeze. I loved my experience here given the circumstance of loosing my baby boy I'm so thankful for the group of people who helped me in my darkest time. Xoxo Familia Contreras

Lorraina was very kind and very Helpful and attentive.She went over and above her job description…read more I did not feel like it was just a business. She cared about my loved one and made me feel Comfortable. Andy another person who helped with my loved one said, This has to be perfect!!! Jessica was also very kind to us! They allowed us the time that we needed!! Thanks to all of the employees! Jo Ann

Ally, the funeral Arranger was very loving and sweet. When…read moremy mother-in-law passed away she handled the paperwork and the pick up process. We met with her soon after to get all the arrangements done and it was very easy and well explained. The process here at family funeral was very simple and not mind boggling, which was convenient. Thank you Ally very much, from me and my family. We are so beyond grateful. I highly recommend Family Funeral Chapel.

Our family had to go make arrangements for our Mom. I heard of this place through friends that went…read morethere. Also, I live in the same city. So we did a walk in and no appointment. Ally Arellano took us in after an appointment. This is the first place that I didn't feel like I was buying a car. I had been to different mortuaries that would try to push everything that they sold in there. She was so nice & professional. Highly recommended

Amazing and affordable service. Reign Ortega-Lewis was our funeral counselor and facilitated my…read morestepfather!s internment at the Riverside National Cemetery.

Cathy was a very informative,respectful and kind. Gave me peace of mind under these difficult…read morecircumstances knowing that everything was gonna be taken care of. I don't know what I would have done without her help

Never expected to have to look for a Funeral home unfortunately I lost my young mother to covid and…read moreI can have no other way to pay this location and people especially Elisabeth for being there in my toughest time, she went above and beyond! I swear and angel was there with me while I was going through the toughest time of my life! I am forever grateful for her and this location for helping me out! I hope I don't need them again, but if I ever do I know where to return. I appreciate the staff and for treating us with so much love and compassion on our toughest time

Very kind and patient through challenging time. Knowledgeable business with several options…read more Available whenever I needed them

Horrible telephone etiquette. Hopefully they treat you better in person. Will never use this…read moremortuary.