After 35 years in my plot, I feel comfortable being buried here, the traffic and foot traffic is…read moreminimal and the grounds are fun to explore. Love my neighbors, staff and shovels are friendly reminders of the business of life.

Do not go here they are completely insensitive and have unbelievable hidden charges . Plus they are…read moreshady and all 5 star reviews are from friends of theirs . Ridiculous and out for your money. Please go elsewhere if you don't want to get taken advantage of .

When my son was killed we were out of state on family vacation. I had to come home without my son…read moreand plan a funeral. When we first began looking the first thing I knew I needed was space. It was days after the state lifted the mask mandate and places were still not allowing a large gathering. Forest Lawn was allowing us max 40 people after my good friend made a call and told me they were allowing my capacity here at Fontana Mortuary, my sister was able to set up an appointment. When I first stepped foot back into the mortuary now ran by new owners and this time for my own child I was so overwhelmed, broken and didn't know what to expect. Andy welcomed us in, sat us all down and introduced us to Lorena. Lorena immediately became my favorite person just by her compassion, by hearing my sons story by being a MOTHER above all else. Finally someone who understands. She ran through everything step by step, she gave us a tour, she answered all of our questions and then helped us prepare our service. Now through the week my son was still out of state due to his autopsy and waiting for permits to fly him home. Anxious for the day he flew into Ontario airport, I had asked her if she would mind my husband and I meeting up to follow them back to the mortuary once he arrives you know for my reassurance that he's here, that he's home. She said "absolutely" and we did...she allowed me to meet her, we followed her back and just got out and hugged her for giving us that peace and went about our way. The day before the service we had an appointment to prepare my son, Lorena, Jessica and Andy were so amazing, so patient and helped us get him looking so sharp. If it wasn't for the little moments like these I don't know how I would've gotten through this. Especially dealing with two completely different funeral homes and so many different people Lorena and Jessica made me feel like my son was THEIR FAMILY. The day of the service was amazing, I received so many compliments on what a beautiful service it was. Lorena drove my son home and we rode in motorcade exactly how I wanted it. Everything was a breeze. I loved my experience here given the circumstance of loosing my baby boy I'm so thankful for the group of people who helped me in my darkest time. Xoxo Familia Contreras

Lorraina was very kind and very Helpful and attentive.She went over and above her job description…read more I did not feel like it was just a business. She cared about my loved one and made me feel Comfortable. Andy another person who helped with my loved one said, This has to be perfect!!! Jessica was also very kind to us! They allowed us the time that we needed!! Thanks to all of the employees! Jo Ann

I would recommend InGold Funeral & Cremation 10,000 times over and over again…read more Losing my brother has been the hardest thing I've ever experienced and it still is. But from the very first conversation consult with InGold, they have been nothing short of amazing. I worked with a representative named Melonie, who was so pleasant from beginning to end. From the moment she and Andrew came to pick up my brother, the way they treated my family was remarkable. They were professional, accommodating, patient and you could feel their calmness in the middle of our heartbreak. They treated my brother's body with such dignity and care. At my appointment today, Melonie was incredibly knowledgeable and compassionate. She made sure nothing felt rushed. She allowed us to take our time, ask questions, and truly process the decisions we were making. When we didn't fully understand something, she provided examples and visuals to help guide us. She even gave us a tour of the funeral home, which is absolutely beautiful. This process is not easy by any means. But I am so grateful we chose this funeral home. Melonie has been a blessing, and Andrew is professional, caring, and truly amazing. If anyone reading this review is looking for a place where your loved one will be treated with dignity and your family will be cared for with compassion this is where you want to go. They don't just care for your loved one; they care for you too.

The staff were amazing with helping us plan and make decisions as well as being so attentive to my…read morefamily as we held my Dad's services at the facility. Andrew and Melissa were amazing in making sure all our wishes were honored for my Dad and his services. The entire staff were amazing with the attentiveness and with their help even continuing to the next day after the viewing services with bringing my Dad to the church for his funeral mass. Andrew was great in making sure he personally handled my Dad's care and Melissa was great with confirming how things would look for the services and details for things. Overall, great service and staff!

A necessary must; to have your loved one Rest In Peace. I was clueless about the whole process from…read morestart to finish. It was comforting to have a knowledgeable sales person. I learned from them that who ever holds the "Contract" has all the power to call and dictate all the shots even if you make payments towards the care of your deceased relative. They are very cordial, professional and compassionate. The Mortuary doesn't look like much from the outside but it was perfect for the viewing with plenty of seating.

Hello everyone! I'm…read moretruly astonished to discover that these disrespectful people have a 5 STAR REVIEW on here. My aunt passed away, going on 4 weeks ago now. Living in Fontana, there aren't too many options in terms of finding a place to put something like a funeral together quickly and hassle-free. The only place, that was also highly reputable, was Dickey Mortuary. My cousins went and met Family Services representative, Yara Alvarado, to make the arrangements. Although arrangements were made and executed, the process in doing so was so disorganized. Throughout the entire meeting between my cousins and Yara, Yara was answering calls and walking in and out of her office in the middle of discussions. According to them, it felt as if their business could stay or go, it made no difference to her. On the day of the service for my aunt, these people weren't attentive or accommodating. This last bit however was the final straw: Yara sent my cousin a TEXT MESSAGE, not a phone call from her office or anything officious, to let my cousin know that my aunt's death certificate was ready and to come to the mortuary to pick it up. My cousin informed her, Yara, as to when she would be there to pick it up and Yara sent a reply that said she was in accordance with the time. Upon arriving at the mortuary, my cousin is met by the custodian, and it was the custodian who had the certificate for her. WHAT!? Not to say anything against the custodian, but Yara couldn't give my cousin THE LEGAL DOCUMENT finalizing the ordeal of losing my aunt herself!? It seems that Dickey and Co. didn't actually care about most of what we are dealing with, which is funny, because this is their business! Handling people who are experiencing loss with care and professionalism is supposed to be their expertise. Oh, and instead of apologizing and explaining herself, Yara instead said that my cousin was wrong to feel offended because she (my cousin) was the one who misunderstood. Unfortunately, ZERO stars cannot be given.

Me and my mom went to visit our grandma and noticed that her headstone was sunken and partially…read moreflooded . Cesar was so nice and helpful . He went above and beyond raising my grandmas headstone and fixing the flooding issue. He cleaned her headstone and left it very nice . Thank you so much Cesar god bless you.

Do not purchase burial packages or pre-need services without a thorough review of the terms…read more Our experience has been extremely disappointing. My mother purchased her burial plot and later began paying for pre-arranged services. However, the details of what was included were never clearly explained. When it came time to complete payment, we encountered significant confusion because the original information provided about the payment plan was inaccurate. Years later, we were contacted and informed that an additional $6,000 was required for the opening and closing of the burial plot--an expense that had not been clearly disclosed at the time of purchase. It appears that additional charges continue to surface over time for services we believed were already covered. Overall, the process has lacked transparency and has created unnecessary financial and emotional stress. This experience reflects poorly on the business practices involved, as it feels as though the focus has been on generating additional charges rather than providing clear and honest service. I need a response I will go ahead and file a complaint if needed and report misleading or deceptive practices to the California Cemetery and Funeral Bureau or the Better Business Bureau or will Consider legal review.

Words can't describe on how satisfied we were with your company,…read moreDavid was just amazing! He made everything so smooth for us, especially in such a difficult time dealing with the passing of our loved one. He was very professional. I will definitely recommend him to my family and friends. Thank you David for being so awesome! May god bless you

David was super professional, yet kind & compassionate. He was great at communicating & meeting our…read moreneeds. When they picked up my mother when she passed, they were respectful of her body, & took special & gentle care of her. David made it easier by personally bringing the paperwork, pickup & delivery of the urn. Prices were reasonable & the whole experience went smoothly. Thank you for all your help during this difficult time. Blessings

When my father passed away he looked very sickly. We gave them a picture of when he looked healthy…read moreand they were able to make him look like that again. It is that type of work that shows the care they have to put a greasing family at ease. They also made the planning process easy and smooth. On the day of the funeral, everything went as planned with no hiccups. I always recommend them because not all embalmers are the same. If you plan to have an open casket, you want your loved ones to be remembered looking their best. I can't recommend any better than Mckay.

Went in today with my family to checkout cremation prices on my loved one that passed away. We go…read morein and this lady I think her name starts with an F I don't know it wasn't worth remembering. She was disrespectful and distasteful! We sit down and ask for prices and she sees a folder from a previous funeral home we visited and ask to see their quotes. So we ask again for HER prices and she ask again for the other funeral home quotes and starts explaining she wants to know what we were quoted . We then explain why do we need to show you a previous quote why can't she tell us their prices and o don't know be professional and show us around ?! All her none sense back and forth was so disrespectful towards a grieving mother! IT IS NOT OK TO ACT LIKE THAT TO ANYBODY! I do not recommend anyone to do business with them at all ! There are other places !

They handled everything for my sisters cremation and service. Their Chaplain was so caring in his…read morepresentation and speaking to us all before and after the service. Their staff was very helpful throughout every step. This was in May of 2024.

Jon was amazing to work with. He was kind, compassionate, and dedicated to helping us plan exactly…read morewhat we wanted to honor my dad in the way we wanted to. We wanted a blue casket and he called multiple suppliers as we sat with him to get us exactly what we wanted. He didn't hurry us or try to get us to settle. He listened and did everything he could to help us. He answered all of our questions and was responsive to communication (email, phone, and text). His prices are extremely reasonable and we highly recommend him. He took great care of my dad and we are so grateful.

Norco Family Funeral Home is a family owned business and you can certainly tell with the…read morespecialized service, support and respect for your loved one. The compassion and kindness during our most difficult time was truly an amazing service that John and his team gave us. Thank you all for what you do! The Cavanaugh Family

Everyone is so sweet and caring. Such a great help during a very hard time. There's no one else I…read morewould use. Everything is top notch leaving me with not one worry. I am so grateful to have used them.