Thank you to Bob who we were blessed to have found 10 years ago. This reveiw is way overdue and I…read moreapologize for that. I know he is aware of how much he is appreciated since we have had to use his services within our family and have recommended him numerous times since 2015. He is our go to person when tragedy strikes. His patience and fountain of knowledge is always appreciated. He is genuinely caring and affordable during the most difficult of times. Know the Segura family will forever be greatful.

We recently used Southern California Funeral for my mom's funeral planning. I highly recommend…read morethis company as they helped us tremendously as we grieved for our mom. They were very kind, understanding and felt like family. They also gave us a great price and threw in all kinds of extras free of charged Bob, Sabrina, Bryan and Rudy were all amazing,

David was super professional, yet kind & compassionate. He was great at communicating & meeting our…read moreneeds. When they picked up my mother when she passed, they were respectful of her body, & took special & gentle care of her. David made it easier by personally bringing the paperwork, pickup & delivery of the urn. Prices were reasonable & the whole experience went smoothly. Thank you for all your help during this difficult time. Blessings

Words can't describe on how satisfied we were with your company,…read moreDavid was just amazing! He made everything so smooth for us, especially in such a difficult time dealing with the passing of our loved one. He was very professional. I will definitely recommend him to my family and friends. Thank you David for being so awesome! May god bless you

Richardson Peterson Funeral Home was an absolute pleasure to work with during a heavy and emotional…read moretime. From the very first phone call, Laura helped me navigate this unfamiliar and overwhelming process with ease. Her incredibly attentive, thorough, accommodating, warm, personable and compassionate demeanor made everything feel so calm and manageable. I especially appreciated how surprisingly responsive she was and that she was always so willing and eager to offer guidance or answer any of the many questions I had. We had to go into the funeral home on a few occasions and it was surprising for me to see that they were also serving other families at the same time- because the level of care they provide makes you feel like you are their only customer. On the day of our service, their entire team was very professional, warm, comforting, knowledgeable and eager to accommodate in any way possible and I am so grateful to all of them. It is clear that Laura- and the entire Richardson Peterson team, genuinely care about the families they serve and I cannot recommend them highly enough. Choose them to help you honor your loved one. You will be in wonderful hands.

If you are considering Richardson Peterson/Deco Familia after a major and sudden loss, my advice is…read moreuncomplicated: go somewhere else. My wife and I came here after losing our pregnancy at 13 weeks. We were devastated. The hospital explained that having the remains cremated and returned to us required arrangements through a funeral home. We wanted to bring our loss home and begin moving forward. Grief, it turns out, involves a surprising amount of administration. Forms. Phone calls. Authorizations. Prices. Appointments. And, in our case, an apparently reserved chair. I found Richardson Peterson because they advertised 24/7 availability. I called the evening of July 23 and discovered that "available 24/7" meant reaching a third-party call handler, who took my information and connected me with Laura Galicia. We made an appointment for the following day. Even arriving was confusing: multiple doors, a locked entrance, a doorbell, and no clear indication of what a grieving family standing outside is supposed to do. This would be a petty complaint about a dry cleaner. A funeral home is different. Eventually we were let inside and seated at a small round table with four chairs. I sat down and was told I needed to move. It was "Laura's seat." At a round table. With four chairs. Laura herself was not occupying Laura's Seat because Laura was late. She would be late again. When Laura arrived, we went through the arrangements before she returned with our quote: $900. My wife and I looked at each other. We had researched what this might cost, and $900 was considerably more than expected. We explained that this was our first quote and we needed to compare prices. Laura told us she would hate for us to have to drive around getting quotes during such a trying time. Then $900 became $500. Same cremation. Same remains. Same funeral home. Same round table. The only material fact that had changed was that we said we might leave. Four hundred dollars disappeared. A 44% reduction. There may be some perfectly ordinary explanation for how a service presented to two grieving parents as costing $900 can, within the same conversation, cost $500 once they mention comparison shopping. Nobody provided that explanation to us. During the same meeting, Laura mentioned two nonprofits that might help and promised to follow up. She didn't. I called for an update, then had to call again. On the second call, Laura started giving me information we'd already discussed about the first nonprofit, and I had to remind her that we were waiting on the second. Eventually we learned neither could help. This became the operating procedure: if we wanted information, we had to obtain it ourselves. Between August 6 and August 18 alone, I placed five calls seeking updates. Three emails went unanswered, including one sent by Jerry, another employee, trying to help us get an answer. I even started calling Kaiser because surely some hospital bureaucracy must explain why we knew so little. It didn't. On August 14, I called Richardson Peterson again and reached Laura. I asked for an update. During the conversation she informed me, almost in passing, to the effect of: Oh, yes, we have the remains. We can send them for cremation early next week. This required a moment to process. They had the remains. Richardson Peterson knew they had them. We did not know they had them. Nobody had called. Nobody had emailed. After all the attempts to get an update, the only reason I learned that the funeral home had received the remains from our pregnancy loss was because, once again, I called them. We made an appointment for August 15 to make payment so the process could continue. We arrived. Laura did not. She wasn't even on the premises. This was our second scheduled appointment with Laura and the second time our appointment apparently occupied a more theoretical place on her schedule than on ours. Thankfully, Jerry was there. He took our payment and eventually became our point person. To be fair, Jerry actually tried to help. He emailed on our behalf, stepped in when Laura wasn't there, and on August 28, he was finally the person who called to say the cremated remains were ready. We brought them home the following day. There are businesses where disorganization is irritating. There are businesses where questionable pricing leaves a bad taste in your mouth. A funeral home does not have the luxury of behaving like an ordinary badly run business. My wife just wanted to grieve, bring our loss home, and move forward. Instead, we had to manage the funeral home while trying to manage our grief. This experience made an already devastating situation unnecessarily harder. I would not trust Richardson Peterson/Deco Familia with something this important again.

During one of the most difficult times in our family's life, the staff at the mortuary showed us…read morekindness, patience, and professionalism every step of the way. Elina and Sophia patiently answered all of my questions and helped guide us through the entire process with compassion and understanding. Shannon and Andre were wonderful on the day of the service -- professional, organized, caring, and incredibly helpful to our family and guests. The service for my mother was beautiful, and we truly appreciated the care and respect that was shown to her and to our family. The prices were reasonable, and the quality of service exceeded our expectations. I would absolutely recommend this mortuary to anyone looking for pre-need services or at-need funeral services for a loved one. Thank you all for helping us through such a difficult time.

I would like to thank the mortuary for excellent service I highly recommend to give them a call if…read moreyou need any kind of service ask for Jackie she's outstanding as for Sophia she is excellent. I highly recommend for you to give them a try. You're the best mortuaries in town in Ontario.

There are a number of reasons why I would not recommend Western Funeral Home. My loved one looked…read morelike an entirely different person. So much so, we were quite upset abd decided to have a closed casket funeral. My son's remains looked nothing like him. He was completely unrecognizable. This is the main reason I wouldn't recommend Western Funeral Hone to others.

Western Funeral Home provided service for our loved one in an expedient, caring manner. They are…read moresympathetic and understanding towards our family's needs at the most difficult time in our lives.Margie is exceptional and caring person who helped guide us.

The previous reviewer who claimed insensitivity and hidden charges by the Greene family, as well as…read moreplanted reviews by friends is so very wrong. I'm not affiliated with Greene and not friends of the family, but before retirement I officiated a couple dozen funerals for Greene clients. I never saw or heard any unprofessional actions, and can honestly say the Greene families I served were all extremely pleased by services rendered and received. Over my 50+ years in ministry, I've personally interacted with dozens (100s?) of funeral professionals, and I've seen my share of bad ones, but NOT at Greene. Having worked in the industry during my early college years, it wouldn't take me 10 minutes to discover unprofessional or fraudulent practices. For your information, EVERY funeral home is required under the law to provide a full and complete Price List. You don't have to use Greene and you can "shop the price," if you want, but to post an false review simply reveals its author to be a person of low character.

After 35 years in my plot, I feel comfortable being buried here, the traffic and foot traffic is…read moreminimal and the grounds are fun to explore. Love my neighbors, staff and shovels are friendly reminders of the business of life.

This place is fabulous if you sadly need them when a loved one passes. They are honest and…read moretransparent about fees and services. No bait and switch. I was a mess when I went to them initially. Gracie was so sweet and gentle with me. I will never forget her patience and gentleness when I made my arrangements. I went to the Upland location, but all locations seem to have the same values. If you need a cremation or funeral, want to donate your body to science, or any services they offer, this is where you want to go. Seriously - call them!

My main reason for writing this review is to hopefully save someone else the grief and aggravation…read moreof dealing specifically with the Inland Memorial Funeral Care 219 n Euclid Upland location. This place has been absolutely awful to deal with, and what was already the hardest time of my life was made even more stressful because of them. I unexpectedly lost my partner after more than 30 years of marriage. There was incorrect information put on the death certificate, and trying to get it corrected was a nightmare. The Inland Memorial Upland location is nearly impossible to get a hold of. I called over and over with no answer and rarely heard back. I eventually had to start calling their other locations just to find someone who would help me. My partner's remains were ready to be picked up and nobody called me. I was the one who had to call and find out they were ready. When I asked why no one had notified me, I was told they were busy. Then the death certificate arrived, which was supposed to be the corrected one, and the same thing happened. Nobody called. I called them and was told, "Oh yeah, we have it here." When I asked why I wasn't notified, once again I was told they were busy. To make matters worse, the certificate STILL wasn't correct. I finally went back to the Upland location in person and spoke with Cesia, who I had already spoken with more than once about this. I explained that I was still dealing with the same issue after everything I had already gone through trying to get it corrected. Her response was, "You have to understand people make mistakes. I'm busy." Of course people make mistakes, but "we're busy" seems to be the excuse for everything at this location. I shouldn't have to chase down a funeral home to find out my partner's remains are ready, find out a death certificate has arrived, or get their mistakes corrected. Every interaction I've had with Cesia has been unpleasant. She is rude, dry and dismissive. When you ask questions, she sounds annoyed and like she doesn't want to be bothered. After reading other reviews and seeing other people mention Cesia by name and describe similar experiences, it's clear I'm not the only person who has experienced this type of treatment. I do want to make it clear that my experience was not the same with everyone at Inland Memorial. Kelly, who works at a different location, was amazing. Out of all the locations I called, she seemed to be the only person I could consistently get a hold of. She never gave me an attitude and was genuinely willing to help. Julie, the supervisor, was also great. She contacted me to resolve the issue before I even had the chance to call her, and she personally delivered the corrected death certificate to my home. I truly appreciated both Julie and Kelly because they showed me the communication and compassion that I should have received from the beginning. My problem is specifically with the Inland Memorial Upland location and the way things were handled there. They are impossible to get a hold of, they don't communicate, and I constantly felt like I had to chase them for information. I am already trying to figure out how to move forward after unexpectedly losing the person I was married to for more than 30 years. The last thing I should have had to do was spend this time chasing down a funeral home. If this review saves even one grieving family from going through the additional stress and aggravation I experienced with the Inland Memorial Funeral Care Upland location, then it was worth writing.

Thank you so much for all your help with my grand mother. U were so helpful kind. Thank so so much.read more

Helpful and attention to detail. Very understanding and considerate of families when they need it…read morethe most. Thank you!

Sonia was the funeral director who helped my family through one of the most difficult times in our…read morelives following the passing of my mother. From the very beginning, Sonia was compassionate, professional, and incredibly easy to work with. There was an error on my mother's death certificate from the hospital, and Sonia went above and beyond to help us get it corrected and ensure everything was handled properly. She gave my family and me the time and space we needed to grieve while she took care of all the details surrounding the services. Throughout the entire process, Sonia communicated clearly, kept us informed, and made sure everything was handled with care and professionalism. Her compassion and dedication truly made a difficult experience a little easier for our family. I would highly recommend Sonia to anyone in need of funeral services. We are extremely grateful for everything she did for our family during such a difficult time.

During one of the hardest moments of our lives, the team at Chavez Funeral Home & Cremation treated…read moreme & my sister with kindness, compassion, and respect. Losing our father is devastating but Sonia made our decision making easier with her grace. A very special thank you Sonia, who was truly amazing throughout the entire funeral arrangement process for my father. She was incredibly communicative, patient, and never once made us feel pressured into making decisions. She took the time to answer all of our questions, guided us with genuine care, and helped make an overwhelming experience a little easier to navigate. We are deeply grateful for the professionalism and heartfelt support we received. Thank you for helping us honor my father's life with dignity and compassion. We will always remember your kindness.

From the first phone call the people at Todd's were kind, professional, knowledgeable, and so…read morehelpful. They provided itemized, straight forward pricing for our needs in the death of our mom, whose body needed to be flown out of state, and took care of everything in such a timely matter. I worked with Rudy and he handled everything with such compassion, even following up to make sure all had gone well with the receiving funeral home. Dealing with the death of a loved one is difficult under any circumstances but I can honestly say Rudy and everyone Todd made it so much easier. Susan Mulder

They were amazing. They handled my mother's burial arrangements from pickup to cremation. They were…read morereasonable, compassionate and respectful. They made the occasion bearable. Thank you!