This place is fabulous if you sadly need them when a loved one passes. They are honest and…read moretransparent about fees and services. No bait and switch. I was a mess when I went to them initially. Gracie was so sweet and gentle with me. I will never forget her patience and gentleness when I made my arrangements. I went to the Upland location, but all locations seem to have the same values. If you need a cremation or funeral, want to donate your body to science, or any services they offer, this is where you want to go. Seriously - call them!

My main reason for writing this review is to hopefully save someone else the grief and aggravation…read moreof dealing specifically with the Inland Memorial Funeral Care 219 n Euclid Upland location. This place has been absolutely awful to deal with, and what was already the hardest time of my life was made even more stressful because of them. I unexpectedly lost my partner after more than 30 years of marriage. There was incorrect information put on the death certificate, and trying to get it corrected was a nightmare. The Inland Memorial Upland location is nearly impossible to get a hold of. I called over and over with no answer and rarely heard back. I eventually had to start calling their other locations just to find someone who would help me. My partner's remains were ready to be picked up and nobody called me. I was the one who had to call and find out they were ready. When I asked why no one had notified me, I was told they were busy. Then the death certificate arrived, which was supposed to be the corrected one, and the same thing happened. Nobody called. I called them and was told, "Oh yeah, we have it here." When I asked why I wasn't notified, once again I was told they were busy. To make matters worse, the certificate STILL wasn't correct. I finally went back to the Upland location in person and spoke with Cesia, who I had already spoken with more than once about this. I explained that I was still dealing with the same issue after everything I had already gone through trying to get it corrected. Her response was, "You have to understand people make mistakes. I'm busy." Of course people make mistakes, but "we're busy" seems to be the excuse for everything at this location. I shouldn't have to chase down a funeral home to find out my partner's remains are ready, find out a death certificate has arrived, or get their mistakes corrected. Every interaction I've had with Cesia has been unpleasant. She is rude, dry and dismissive. When you ask questions, she sounds annoyed and like she doesn't want to be bothered. After reading other reviews and seeing other people mention Cesia by name and describe similar experiences, it's clear I'm not the only person who has experienced this type of treatment. I do want to make it clear that my experience was not the same with everyone at Inland Memorial. Kelly, who works at a different location, was amazing. Out of all the locations I called, she seemed to be the only person I could consistently get a hold of. She never gave me an attitude and was genuinely willing to help. Julie, the supervisor, was also great. She contacted me to resolve the issue before I even had the chance to call her, and she personally delivered the corrected death certificate to my home. I truly appreciated both Julie and Kelly because they showed me the communication and compassion that I should have received from the beginning. My problem is specifically with the Inland Memorial Upland location and the way things were handled there. They are impossible to get a hold of, they don't communicate, and I constantly felt like I had to chase them for information. I am already trying to figure out how to move forward after unexpectedly losing the person I was married to for more than 30 years. The last thing I should have had to do was spend this time chasing down a funeral home. If this review saves even one grieving family from going through the additional stress and aggravation I experienced with the Inland Memorial Funeral Care Upland location, then it was worth writing.

I am incredibly grateful to Green Family Cremation and Burial for the compassion, kindness, and…read morecare they showed my family during one of the most difficult times in our lives. Losing my father was heartbreaking, but having Luisa there to guide us through the process made everything a little easier. Luisa was so caring, understanding, and compassionate. She took care of every detail for us and made sure everything was handled with such professionalism and respect. During a time when we were overwhelmed with grief, it meant so much to have someone we could trust. Thank you, Luisa, and everyone at Green Family Cremation and Burial, for treating my father and our family with such dignity and kindness. We will always be grateful for the care you gave us and for helping us give my father the beautiful farewell he deserved.

The previous reviewer who claimed insensitivity and hidden charges by the Greene family, as well as…read moreplanted reviews by friends is so very wrong. I'm not affiliated with Greene and not friends of the family, but before retirement I officiated a couple dozen funerals for Greene clients. I never saw or heard any unprofessional actions, and can honestly say the Greene families I served were all extremely pleased by services rendered and received. Over my 50+ years in ministry, I've personally interacted with dozens (100s?) of funeral professionals, and I've seen my share of bad ones, but NOT at Greene. Having worked in the industry during my early college years, it wouldn't take me 10 minutes to discover unprofessional or fraudulent practices. For your information, EVERY funeral home is required under the law to provide a full and complete Price List. You don't have to use Greene and you can "shop the price," if you want, but to post an false review simply reveals its author to be a person of low character.

FALSE advertising!!! On their website they advertise that cremation is $995. that is NOT true. for…read more$995 they transport the body and they FILE for a death certificate with permit. YOU DON'T GET A DEATH CERTIFICATE, THEY JUST FILE FOR ONE...that is ALL you get for $995. cremation will cost another $350!!!!

We recently held a memorial service for my brother at PVFH. The staff helped us through the whole…read moreprocess very politely and respectful of our grief, specially for his widow. They accommodated our requests when they could. We couldn't ask for a better team. Sonia, Jaime and Uriel were very gracious and helpful. They were also considerate of the limited resources we had. We are so very grateful. Good value for the little we could afford. Thank you!

I recently lost muy father and while in a state of loss or mourning it is often difficult to make…read moreyour way through bringing your loved one to a final resting place, specially since he passed away while in Mexico. So. Cal. Funeral Service operate with the highest level of professionalism and compassion. Being family owned, Bob, Elena and John know, understand and genuinely care to serve and assist you in making arrangements and assisting you through the details of the entire process. Having my dad flown in from Mexico, having an autopsy, and wanting a two day service all in a week really created a time crunch. Bob went above and beyond to make it possible and at the end the services went beautifully as we wanted it. I would recommend them to anybody.

Thank you to Bob who we were blessed to have found 10 years ago. This reveiw is way overdue and I…read moreapologize for that. I know he is aware of how much he is appreciated since we have had to use his services within our family and have recommended him numerous times since 2015. He is our go to person when tragedy strikes. His patience and fountain of knowledge is always appreciated. He is genuinely caring and affordable during the most difficult of times. Know the Segura family will forever be greatful.

I've lost two loved ones in the past 7 months. For my grandmas passing which was first we went with…read morePreciado and I will not forget how attentive, empathetic, and kind the staff was towards my mother during this difficult time. They were not pushy and were transparent with the costs and during the service Rayna was incredible. I saw her check in multiple times to make sure my mom and aunts had everything they needed. She also spends time to give prayers and words of comfort to the family. I requested if she could be there during the service for my father recently and again I am very pleased we chose Preciado again. Yesenia was great to work with there was also another man I spoke to which was great but I forgot to ask for his name. Thank you again to Rayna for treating me and my sisters with care and for taking care of all of the details during the service.

The entire Preciado team was amazing in planning my dad's viewing and funeral. Oscar did a great…read morejob in planning every detail with us. Rayna also stayed with us during the viewing to make sure everything went well. We also had a team during the mass and funeral leading us. What an amazing place! God bless them!

We had a respectable and nice experience. My bil passed and emotions were high for what was to be…read moredone for the funeral arrangements. Able from Legacy helped make the heightened emotions manageable. Most importantly, Able made sure that my sister was given the respect and consideration she needed to decide the services. We had an open casket Rosary and a really nice mass. Able made sure that both events went smoothly. Thank you for making such a difficult time easier to handle.

I was referred to this place by my daughter's boyfriend and family when my husband passed away this…read moreyear. This place is professional and handles things with ease. Abel was very attentive, and responsive to my requests. Instead of me going to the facility to drop off stuff needed for my husband's service, Abel offered to pick them up instead, thus, easing my already stressful state of mind. Thank you, Abel. The chapel used for my husband's service was also perfect.

From the first phone call the people at Todd's were kind, professional, knowledgeable, and so…read morehelpful. They provided itemized, straight forward pricing for our needs in the death of our mom, whose body needed to be flown out of state, and took care of everything in such a timely matter. I worked with Rudy and he handled everything with such compassion, even following up to make sure all had gone well with the receiving funeral home. Dealing with the death of a loved one is difficult under any circumstances but I can honestly say Rudy and everyone Todd made it so much easier. Susan Mulder

They were amazing. They handled my mother's burial arrangements from pickup to cremation. They were…read morereasonable, compassionate and respectful. They made the occasion bearable. Thank you!

5 Stars - A Heartfelt Thank You for Your Compassion During One of the Hardest Times of My Life…read more I don't even know if words can truly express how thankful I am to Martinez and Ruiz Funeral Home. Losing my mom has been one of the most painful and overwhelming experiences of my life. When you're grieving someone you love so deeply, especially your mother, even the simplest decisions can feel impossible. The last thing you need is to feel pressured, rushed, or like you're just another customer. And that is why I will forever be grateful for the way Martinez and Ruiz treated me. From the very first conversation, I felt nothing but kindness, patience, and genuine understanding. Yes, their prices were very affordable, which was such a blessing during an already difficult time, but what meant the most to me was the way they treated me when I was going through something so heartbreaking. Before finding them, I had contacted several funeral homes to ask about pricing, and some of them would not stop calling me afterward. I understand that it's a business, but when you're trying to process the loss of your mom, those constant calls can become so overwhelming. Martinez and Ruiz were completely different. They never pressured me, never bombarded me with phone calls, and never made me feel like I had to make decisions before I was ready. They simply gave me the information I needed and allowed me the time and space to process everything. And something I especially want to mention is that they NEVER once hounded me for payment. I was actually the one calling THEM to make payments! That may seem like a small thing to some people, but to me, during that time in my life, it meant so much. It showed me that they understood I was dealing with more than just funeral arrangements. I was dealing with losing my mom. I honestly lost count of how many times I called them with questions. Sometimes I would call, get my answers, and then think of five more things I needed to ask. Not once did they make me feel like I was bothering them. Not once did I feel rushed or embarrassed for asking something I didn't understand. They were always patient, always respectful, and always willing to explain things to me. What they may not realize is how much those little moments of kindness meant to me. When you're grieving, you're already carrying so much emotionally. Having someone on the other end of the phone who is gentle, understanding, and willing to listen can make a bigger difference than they will ever know. I wasn't just making funeral arrangements. I was trying to figure out how to say goodbye to my mom. And somehow, in the middle of all that pain and confusion, Martinez and Ruiz made me feel like I didn't have to navigate every part of that process alone. To everyone at Martinez and Ruiz Funeral Home, I sincerely want to thank you from the bottom of my heart. Thank you for every phone call you answered, every question you patiently explained, every moment of understanding, and most importantly, for never making me feel like my grief was an inconvenience. You may see families going through difficult times every day, but for me, this was my mom. This was personal. This was heartbreaking. And the compassion you showed me during such a vulnerable time is something I will always remember. People may forget what they paid for a service, but they will never forget how they were treated when their world felt like it was falling apart. I pray that no one has to experience the pain of losing someone they love, but when that time comes, having the right people helping you makes all the difference. I will forever be thankful that I found Martinez and Ruiz Funeral Home. Thank you for treating me with kindness, dignity, and compassion when I needed it most. You helped make an incredibly painful chapter of my life just a little more bearable, and that means more to me than any five-star review could ever express. From a daughter who was simply trying to do right by her mom, thank you. Truly, from the bottom of my heart.

David was super professional, yet kind & compassionate. He was great at communicating & meeting our…read moreneeds. When they picked up my mother when she passed, they were respectful of her body, & took special & gentle care of her. David made it easier by personally bringing the paperwork, pickup & delivery of the urn. Prices were reasonable & the whole experience went smoothly. Thank you for all your help during this difficult time. Blessings