Karen is a wonderful Veterinarian! She is knowledgeable and truly cares about the animals. She does…read moreacupuncture also...the only Vet in the area I could find that uses this valuable treatment in her practice.

Since our previous review where I expressed difficulty getting my two pups accepted for care, CCVH…read morestepped up to assist my husband and I with getting them set up as patients. My dogs are now in their care, and we've had several excellent appointments that were promptly available so we had no need to look for care from vets in other communities. We're now very pleased with Covington Creek Vet Hospital for the great care and service they've provided to us since enrolling our beloved Lab Phineas and French Pointer Ziva. Nice folks work there, which is very much appreciated.

Gotta wait over 2 months to get your pet seen here, so if your pet is critically ill and in need of…read moreurgent assistance don't even bother they'll just tell you to drive over 2 hours away to Santa Rosa. This town not having someone who can immediately help an in distress pet is actually ridiculous. I think the hospital should be taken out of the name if they aren't willing to even look at your pet and help.

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

By far the best vet I've ever been to! My kitties may not be the biggest fans of going in, but I…read moreknow they appreciate the help. The ladies here are SO sweet and understanding, you can tell they all have massive hearts and a love for helping animals. Comparatively to most places, their prices are extremely reasonable. They walk you through everything they could charge for, and get consent beforehand with an itemized breakdown. That transparency is a huge weight off of our shoulders. Thank you so much for all you do!

From the caring receptionists, to the skilled techs, to the amazing vets, Village Vet is wonderful…read more I cannot recommend the care more highly. We don't have emergency care here on the coast, but Village Vet has been perfect at helping me keep my animals healthy. I'm glad they are here.

Friendly staff, they take time with you, not rushing to the next patient. Much cheaper than our…read moreNapa County vet.

I'm a 35 year regular visitor to Mendocino and I always travel with my dog. Village Vet has…read morewelcomed me as a client and have taken very good care of both my chihuahuas over that time. Every member of the staff has been so kind, undaunted by my one little guy who was very very chihuahua-ish. It makes me feel very secure to have a relationship with Village Vet in case of any unexpected dog issues.

I chased Dr Novak from office to office, until she opened her own clinic. My crew were among her…read morefirst patients at the mendocino location. I can't say enough good things about the team.........The doctors, the techs, the entire TEAM is fabulous! They now have a board certified pain specialist, which was very helpful when my boyo's arthritis was going through the roof. You can't go wrong at this clinic. They have my complete trust

Over charging My pug had nasal congestion…read more The vet obtained a chest x ray with clear lung exam. Aspiration lung disease takes days to see on chest x-ray. 250 for a x ray was not needed. Of course, the chest x ray was normal Padding the bill Gold diggers On the emotions of people who love there pets.

This vet is a diamond in the rough! Every person i've interacted with there give both professional…read morelevel care, consistent high value for their fees and down to earth vibe. I almost never write reviews but my 16 y.o. going on 8 pup had a tumor removed off his butt and during surgery the awesome surgeon found a separate tumor the size of a large pea and removed it 'free of charge'. stellar all around. *ahem* the other place in town not so much...

We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

I highly recommend Dr Haynes and his assistant Todd to take care of your pet…read more Most importantly they do not overbook so no crowded waiting room. They always have time to see my little dog Bailey and treat her as if she were part of their family If you are on a tight budget and your pet needs care, you can tell them what your limits are and they will work with you to give your pet the best care within that budget limit. Dr Haynes and Todd recently did oral surgery on Bailey and extracted several teeth. They went above and beyond doing what was necessary for Bailey within my budget and now she is a very happy, healthy girl.

I'm disappointed in today's veterinarian Visit. My husband was accused of lying when we walked in…read moreand they said her was late. My husband said no I'm not my appointments at 10:30. She said no it wasn't it was at 10 and you are late. Sit down and wait. My husband wasn't happy and he said you don't get to call me a liar. I have my confirmation text that says 10:30. This office called yesterday saying it was 10:30. I have it on my calendar for two months that it was 10:30. Even when shown the text from them. I found a great vet that actually fits our dog in for emergencies. Yokayo could fit us in for our dogs last moments. We now use willits for our animals.

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

We recently brought our Cat McLovin to East hill Vet veterinarian clinic. We were very happy with…read morehis care. He was groomed and given his annual rabies shot. We will be bringing our dog there for sure.

Great experience! Vet was knowledgeable and took great care of Mango. Best Vet in Willits, hands…read moredown. Looks like some of the critics need to see a Vet for themselves. Pricing was upfront, so if there was an issue, shame on the stupid customer. Can't fix stupid people. Unless maybe you take them to the VET.

Kindness, helpful. Old school vet. Refreshing experience. Great staff. Easy access from 101, lots…read moreof parking.

Dr. Plum is amazing! I have been bringing my four-legged babies to him for years. Not only have I…read morereceived outstanding care from him and his fabulous staff, it is truly obvious that he cares for all that he takes care of. I trust him completely and recommend him to family and friends all the time.